Olivia Lewis, Author at Direct Relief Tue, 04 Nov 2025 15:57:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://i0.wp.com/www.directrelief.org/wp-content/uploads/2023/12/cropped-DirectRelief_Logomark_RGB.png?fit=32%2C32&ssl=1 Olivia Lewis, Author at Direct Relief 32 32 142789926 Using Technology to Measure Power Outages, Critical Infrastructure Damage After Hurricane Melissa https://www.directrelief.org/2025/11/using-technology-to-measure-power-outages-critical-infrastructure-damage-after-hurricane-melissa/ Tue, 04 Nov 2025 12:07:00 +0000 https://www.directrelief.org/?p=90900 Hundreds of thousands of Jamaicans have been left in the dark for a week following Hurricane Melissa. The historic Category Five hurricane made landfall in late October, devastating much of the western parishes in the country. Crisis Ready, a research-response initiative at Harvard and Direct Relief, gathered recent data that predicts that between 600,000 and […]

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Hundreds of thousands of Jamaicans have been left in the dark for a week following Hurricane Melissa.

The historic Category Five hurricane made landfall in late October, devastating much of the western parishes in the country. Crisis Ready, a research-response initiative at Harvard and Direct Relief, gathered recent data that predicts that between 600,000 and 700,000 residents are without power after catastrophic winds of 175 miles per hour impacted the island.

In the hours and days that followed Melissa’s initial blow, Crisis Ready reported a “cascading infrastructure failure” that has left Jamaicans with extremely limited connectivity.

Cellular towers failed, and backup generators were depleted within the first two days. While some areas have power, prolonged power outages are anticipated.

Through the Microsoft AI for Good application, Direct Relief’s research and analysis team has estimated that about 76% of structures in the Black River area have been damaged following the storm. This data is difficult to confirm, as it includes cloud-covered areas. However, the application considers visible roof damage. Therefore, overall building damage is likely higher than reported.

An estimated 20 hospitals and 11 health centers are documented for the island. So far, four hospitals have reported major impacts from oxygen shortages, roof collapses, and child patients who needed airlifts to more secure facilities: Savana-la-Mar Hospital, Cornwall Regional Hospital, Black River Hospital, and Noel Homes Hospital.  

Due to limited to no connectivity, it is difficult to pinpoint population changes within the first week of the storm. However, several parishes along the western side of the island saw more than a 50% decline in population density within three days of the hurricane’s landfall.

Specifically, Saint James saw a 74% decline, followed by Westmoreland at 67%, and Saint Elizabeth, which saw a 65% decline.

Saint Elizabeth’s diverse population increases the risk of vulnerability. The parish has the highest percentage of residents age 60 and over at 14%.

According to Crisis Ready, residents age 60 and over are less likely to have evacuated and will be difficult to reach due to limited connectivity. The data hub suggests that nearly 14,000 elderly residents within Saint Elizabeth are without connectivity.

This group of residents is likely to have a difficult time managing chronic diseases and are more likely than other age groups to be physically isolated with little to no tools to contact other people.

Several parishes, including Saint Elizabeth, are home to many children under the age of five. Power outages in these parishes increase the risk of dehydration, waterborne diseases, and acute respiratory illnesses in young children as infrastructure conditions are compromised.

Many families are also at risk of separation as they seek shelter.

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Extreme Flooding, Landslides Expected as Hurricane Melissa Bears Down on Jamaica https://www.directrelief.org/2025/10/extreme-flooding-landslides-expected-as-hurricane-melissa-bears-down-on-jamaica/ Tue, 28 Oct 2025 17:40:51 +0000 https://www.directrelief.org/?p=90577 Nearly 40 inches of rain are expected across Jamaica as Hurricane Melissa makes landfall. Weather experts say the Category 5 hurricane will be the worst recorded tropical cyclone to hit the Caribbean country. Deaths have already been reported in Dominican Republic and Haiti. Melissa’s wind speeds increased drastically over the weekend, and the storm was […]

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Nearly 40 inches of rain are expected across Jamaica as Hurricane Melissa makes landfall.

Weather experts say the Category 5 hurricane will be the worst recorded tropical cyclone to hit the Caribbean country. Deaths have already been reported in Dominican Republic and Haiti. Melissa’s wind speeds increased drastically over the weekend, and the storm was bearing down on Jamaica on Tuesday morning. Evacuation orders are in effect, as the extreme wind, rain, and storm surge of up to 13 feet in some areas will cause severe floods and destruction across the country.

The National Oceanic and Atmospheric Administration issued warnings of life-threatening conditions.

“This is an extremely dangerous and life-threatening situation! Take cover now!” NOAA said in a printed statement on Tuesday morning. “Failure to adequately shelter may result in serious injury, and loss of life.”

NOAA also advised residents who were unable to evacuate not to leave their homes, as winds and floods will become stronger after the eye of the storm has passed.

Andrew Schroeder, Vice President Research and Analysis at Direct Relief, said that the country’s eastern mountain region is at a high risk for life-threatening landslides from the intense rainfall. Residents in this area will be the most vulnerable as blocked roadways, power outages and interrupted broadband and cellular service are expected.

Google Flood Hub is predicting that the country will experience its highest river levels to date. Schroeder said that even though data from the search engine only dates back 45 years, water levels along the coast are already higher than previous storms.

“There is no comparison in Google’s data,” he said. “These levels are peaking right now.”

The last catastrophic storm to hit the country was Hurricane Gilbert, a Category 4 hurricane in 1988 that killed at least 40 people in Jamaica. The disastrous storm inspired updated infrastructure; however, Schroeder says even those updates may not be enough compared to the devastation Melissa will bring. For comparison, Katrina’s wind speeds were 125 miles per hour at its peak. Melissa’s are already much higher.

“At the wind speeds they’re now forecasting of 185 miles per hour, that (infrastructure updates) may not matter very much,” he said.

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Ventura Physicians Provide Whole-Person Care for Guatemala’s Indigenous Communities https://www.directrelief.org/2025/10/ventura-physicians-provide-whole-person-care-for-guatemalas-indigenous-communities/ Thu, 23 Oct 2025 09:56:00 +0000 https://www.directrelief.org/?p=90381 Just a few months after completing her residency at Ventura County Medical Center, Dr. Connie Friedman joined the medical team at Ajkun Pa Le Qatinimit, or APQ, for door-to-door patient visits in rural Guatemala. House calls aren’t the norm for most doctors, but Dr. Friedman and her team were checking to see how some new […]

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Just a few months after completing her residency at Ventura County Medical Center, Dr. Connie Friedman joined the medical team at Ajkun Pa Le Qatinimit, or APQ, for door-to-door patient visits in rural Guatemala. House calls aren’t the norm for most doctors, but Dr. Friedman and her team were checking to see how some new water filtration systems were working to improve drinking water.

During their outreach, physicians checked for common symptoms of stomach pains, as well as taught patients how to use and clean the water filters. It’s the kind of whole-person care that Friedman said she wishes she could bring back to the United States.

Friedman is the newest global health fellow through the Global Health Fellowship program with Ventura County Medical Center in Ventura, California. For two and a half months, she’ll work at APQ before traveling to other sites for a total of six months abroad, then back to Ventura. She’s following in the footsteps of Dr. Zack Self, also a former VCMC resident, who co-founded APQ with his wife in 2015.

Self is originally from Tennessee, but visited Guatemala over 20 years ago while completing his residency at VCMC. Self said that at the time he witnessed local injustices and the effects on people’s health. The physician and his wife, a nurse who is now the clinic’s executive director, agreed to return to her hometown of Santo Tomas La Union to start a medical clinic.

Nearly two decades later, the staff at APQ offer vital services and whole-person medical care to rural and indigenous residents in Guatemala.

A medical staff member at Ajkun Pa Le Qatinimit stocks medication at the clinic’s pharmacy. (Photo by Ajkun Pa Le Qatinimit)

Outpatient services are most common at APQ, but the clinic offers a myriad of services, including a pharmacy, ultrasound, inpatient, and critical care. Patients come from across the region, some traveling hours for health services. Dr. Self said that patients who are part of indigenous communities are often unable to access healthcare services in their own language, making it difficult to find quality, compassionate, and culturally appropriate care.

To address that need, he’s hired bilingual and trilingual staff who can speak with and think about patient needs and expectations throughout the healthcare process. Most patients arriving at the clinic speak K’iche’, the Mayan indigenous language spoken in the western part of Guatemala. With the help of family, friends, doctors from the Ventura residency program, and a nonprofit in Alabama, Self and his team have created a two-story clinic that meets the health needs of Guatemala’s indigenous communities.

“We (want) excellent healthcare to extend and improve their quality of life,” Self said. “We hope to be the example of what’s possible.”

Many of the patients at Ajkun Pa Le Qatinimit in Guatemala live in indigenous communities, but can access care in their own language at APQ. Here, a patient receives medical oxygen to support breathing. Direct Relief recently provided financial support to expand the organization’s medical oxygen capacity. (Photo by Ajkun Pa Le Qatinimit)

Friedman visited Guatemala twice before applying for the fellowship program. She said it was “eye-opening” to see how the indigenous people lived and the basic water services that they were seeking. The family medicine physician said that she met Dr. Self the year prior in Ventura and became interested in the program to help her better serve patients in the predominantly Spanish-speaking population of Ventura and Oxnard, California.

“So it feels in some ways, full-circle for me to come back now as a doctor, to be able to give back to the community and feel like I’m continuing to learn and grow,” she said.

While Guatemala has expansive freshwater streams and rivers, many rural residents lack access to clean, potable water. The result can be consistent abdominal pain, diarrhea, malnutrition, and acute waterborne illnesses. APQ staff have distributed over 2,000 water filters to make drinking water available and improve health conditions.

Ajkun Pa Le Qatinimit offers a suite of health services, including inpatient, outpatient, ultrasound, and primary care for patients in Guatemala (Photo by Ajkun Pa Le Qatinimit)

Drs. Self and Friedman said that because not all residents have access to potable water, waterborne illnesses are somewhat commonplace. Residents are regularly prescribed antibiotics and anti-parasitic medications to overcome illness. However, the water filter is a preventative measure to improve patients’ overall quality of life and reduce trips to the clinic for care.

“Obviously, boiling is not enough to get all the parasites and bacteria out of the water,” said Dr. Friedman. “Patients will come in with these symptoms very regularly, and I think for a lot of them it’s almost normal.”

Without potable water, residents have turned to alternative beverages, like sugary drinks and bubbly beverages, that predispose residents to chronic conditions.  

Most patients are experiencing uncontrolled diabetes, hypertension, and chronic obstructive pulmonary disease, or COPD. Dr. Self said that traditionally, women cook meals over a fire, which has contributed to COPD.

The clinic’s unique ability to provide extensive services is valued, but the doctors said that having staff who understand the daily needs of their patients is critical, too.

“They’re taking a lot of time to get to us, and we don’t (always) have all the resources at our clinic. If they need surgery, we refer them into the city, but there’s this understanding that they have already traveled hours to get to us,” said Friedman. “Do they have the time and money to even get to another city and back?”

Friedman said that the ability to consider a patient’s needs and fit their care with their quality of life is the “perfect world of medicine.”

“It’s just very humbling to be able to work here,” she said. “It’s such a privilege to be able to come here and be a part of their community.”

Direct Relief has provided Ajkun Pa Le Qatinimit with more than $10.8 million in medical aid since 2013. The organization has also received a pharmaceutical-grade refrigerator to store temperature-sensitive medications, as well as financial support to expand medical oxygen for patients.

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Despite Challenges in Haiti, Local Groups Work Together to Keep Health Services Going https://www.directrelief.org/2025/10/despite-challenges-in-haiti-local-groups-work-together-to-keep-health-services-going/ Mon, 06 Oct 2025 10:14:00 +0000 https://www.directrelief.org/?p=90087 “L’union fait la force” or “Unity is strength.” It’s Haiti’s national motto, and one that Jessica Laguerre emphasized on a phone call with Direct Relief in September 2025. Laguerre is the chief operating officer of Hospital Albert Schweitzer in central Haiti, and said the power of the country lies in the collaboration of its people. […]

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“L’union fait la force” or “Unity is strength.” It’s Haiti’s national motto, and one that Jessica Laguerre emphasized on a phone call with Direct Relief in September 2025.

Laguerre is the chief operating officer of Hospital Albert Schweitzer in central Haiti, and said the power of the country lies in the collaboration of its people.

As security issues persist in the Caribbean nation, health workers said it has become increasingly difficult to import medications and medical supplies. Many doctors and nurses have fled Haiti for their own safety, forcing hospitals to decrease services or shut down. Those who remain have partnered to navigate customs, safe roadways, storage space, and medication deliveries together.

Even though the need for treatments to improve health conditions is growing, health workers in Haiti say that smaller, targeted shipments and strategic navigation among partners have ensured their safety and treatment for patients.

A health provider at Hospital Albert Schweitzer cares for an infant. (Courtesy photo)

“The biggest thing is to continue to maintain strong ties with community leaders and community members so that we are in tune when there are issues with shipments or in transit,” Laguerre said.

Laguerre’s 200-bed hospital typically orders medications and supplies in bulk due to the many services it provides to patients. Laguerre said that the hospital saw a 20% increase in occupancy as larger hospitals have been forced to reduce services or shut down. When gang activity prevents large deliveries of high-cost medications, the hospital leans on local relationships to maintain the ability to provide care.

Some of those local partner organizations were secured through the Haiti Health Network. The network is a project of the Dalton Foundation and operates to support and strengthen Haiti’s healthcare system. There are over 400 healthcare organizations involved, with 125 based in northern Haiti.

Haiti Health Network staff deliver medical aid, including Direct Relief midwife kits, to health facilities across the country. (Photo courtesy of HHN)

Barbara Campbell, executive director of the Dalton Foundation, said that the ability to purchase medication in Haiti has drastically reduced since the start of the conflict and has only gotten worse over time. The foundation has imported donated medications, but there is a high tax on imports.

Campbell said that the ambiguity of customs charges has made it more difficult to import medications, especially those that need to be used quickly or require cold chain storage.

The Foundation has prioritized small, pulse shipments to prevent high costs and backlog in customs. Once in country, they rely on local partners for distribution.

There is a great need for insulin, HIV medications, antibiotics, hypoglycemic supports, and anesthesia. General medical supplies, like gloves and sutures, are also needed, as well as medical supplies for family planning.

“What really boggles me about what’s going on in Haiti is how little people really seem to care about it,” she said. “I think there are a lot of problems in the world right now, and I definitely don’t want to minimize those or even take any attention away, but what’s going on in Haiti, I will argue, is drastically more barbaric.”

Campbell also said that more than 60% of medical staff in Port-au-Prince have fled the country, resulting in diminished access to care and medication for residents.

“The people you’re losing are administrators, accountants, physicians, and surgeons,” Campbell said. “You’re losing really key personnel that you don’t have a lot of candidates lined up to fill those spots.”

A health worker with Hope for Haiti takes a patient’s blood pressure. (Courtesy photo)

The danger and violence in the area have increased awareness around distribution methods. When new medical shipments are released from customs, the organizations contact one another to determine passable roadways for medical deliveries.

“So much of our success is rooted in our ability to collaborate with partners,” said Skyler Badenoch.  “We share resources and information. We share strategy, and that allows us to be more effective.”

Badenoch is CEO of Hope for Haiti, a charity that provides support to the Haitian people. They’ve partnered with organizations within the Haiti Health Network for the past year. Badenoch said he recently visited the organization’s infirmary in southern Haiti and saw 200 people waiting in line for medical care.

The CEO said they are focusing on the gaps in care, from nutritional supports like prenatal vitamins to more chronic issues that require expensive, daily medications. According to Badenoch, there is an acute shortage of access to healthcare and access to chronic care medications.

“What’s important to note is hypertension and diabetes and asthma and infection take no days off; they’re relentless,” he said.

Each day, there are more displaced families, and the need for integrated and routine health services grows.

Laguerre said there is an evolving need for vaccinations, nutrition services, and regular appointments to prevent worsening health conditions.

“I think the situation is extremely challenging, but it’s pushing all actors on the ground to see what they can do and address the needs that are constantly shifting,” Laguerre said.

Hospital Albert Schweitzer, Haiti Health Network, and Hope for Haiti have all received medical support from Direct Relief in response to current health needs in Haiti. Direct Relief has provided more than $430 million in medical support to health organizations across the country since the 2010 Haiti earthquake.

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Direct Relief Monitors Health Outlook in Central Africa as Ebola Cases Climb https://www.directrelief.org/2025/09/direct-relief-monitors-health-outlook-in-central-africa-as-ebola-cases-climb/ Wed, 24 Sep 2025 08:22:00 +0000 https://www.directrelief.org/?p=89879 Ebola virus has emerged again as a health threat in central Africa, with at least 31 deaths recorded in the Democratic Republic of Congo this month. As of Sept. 18, there were 48 confirmed and probable cases in the Kasai Province of the Democratic Republic of the Congo, according to the World Health Organization. Ebola […]

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Ebola virus has emerged again as a health threat in central Africa, with at least 31 deaths recorded in the Democratic Republic of Congo this month.

As of Sept. 18, there were 48 confirmed and probable cases in the Kasai Province of the Democratic Republic of the Congo, according to the World Health Organization. Ebola is highly contagious and spreads through contact with bodily fluids and exposed organs, even after death. Ebola has had a disproportionate effect on health care workers and is heightened in areas that lack infection control precautions and have limited access to personal protective equipment like face shields, gloves, gowns, and body coverings.

According to the World Health Organization, four of the deaths this month were health care workers, including two health workers treating a pregnant patient with several symptoms who was admitted and died from organ failure. Vaccinations of healthcare workers and people testing positive for the virus have begun, according to the organization. The WHO reported that 400 doses of Ebola vaccine were sent to hotspots within the province, but the country has a limited stockpile of the drug and is prioritizing the vaccine for patients who have been confirmed to have the virus. Medical supply management also remains challenging, particularly in rural and vulnerable communities.

Direct Relief is in communication with partner organizations in central Africa to monitor cases and support local health providers if needed.

The World Health Organization has reported 16 instances of the deadly virus in the region since the 1970s. Symptoms of the virus can include fever, fatigue, vomiting, and diarrhea. The last reported outbreak within the country occurred in 2022, resulting in the deaths of all five cases. Currently, there are no known cases in the United States, but the country has issued a travel health notice for those traveling to DRC.

Direct Relief has responded to multiple disease outbreaks globally, including the 2014 West Africa Ebola outbreak, which killed more than 11,000 people across multiple countries.

In response to that outbreak, Direct Relief donated approximately $40 million in medical aid and 476 tons of essential medical supplies and protective equipment for health workers to combat Ebola in Liberia, Guinea, and Sierra Leone. At that time, the three countries had more than 70% of Ebola cases in the region.

Direct Relief continues to support health systems across the continent, including health organizations operating in the DRC. Earlier this year, Direct Relief provided emergency funds to support health staff at Jericho Road Wellness Clinic in Goma during civil unrest in the region and for disease prevention and treatment during a spike in cases of mpox.

Direct Relief has also worked with world health leaders to coordinate access to personal protection equipment and drafted a policy on best practices for Ebola donations. The organization will continue to monitor and respond as medical needs become known.

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Post-Hurricane Helene, Meeting Immediate Housing Needs While Rebuilding for the Future https://www.directrelief.org/2025/09/post-hurricane-helene-meeting-immediate-housing-needs-while-rebuilding-for-the-future/ Mon, 15 Sep 2025 11:18:00 +0000 https://www.directrelief.org/?p=89339 SWANNANOA, NORTH CAROLINA– Long-term, affordable, and quality housing was an issue in Swannanoa Township before Hurricane Helene and remains a constant after. It’s an enduring problem that the organization Swannanoa Communities Together has worked to overcome since the major storm inundated the area in September 2024. The grassroots group was founded by a group of […]

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SWANNANOA, NORTH CAROLINA– Long-term, affordable, and quality housing was an issue in Swannanoa Township before Hurricane Helene and remains a constant after.

It’s an enduring problem that the organization Swannanoa Communities Together has worked to overcome since the major storm inundated the area in September 2024. The grassroots group was founded by a group of women residents who saw a need in their community and wanted to make a difference.

Since Helene, SCT has supported 156 households with access to emergency housing, utility payments, and home repairs. The organization has also been working to meet basic needs other than housing, including access to food, transportation, medical care, FEMA navigation, resources, and referrals.

The group ensures the neighborhoods and communities within the Swannanoa Valley are working together to be represented, advocated for, and have access to shared resources. A year into storm recovery, their work will continue as they participate in county-led plans to revitalize the area.

Earlier this year, Direct Relief staff met with Swannanoa Communities Together in North Carolina to tour the area and gain an understanding of the housing challenges. Due to the fragility of the ongoing recovery process, SCT has asked that none of its members be quoted in this story.

Helene’s Lasting Impacts

The organization has acted as a resource hub for residents, many of whom are still in temporary housing situations after Hurricane Helene swept through last September. (Courtesy photo)

Located between Asheville and Black Mountain, the unincorporated area of Swannanoa was poised for growth in 2023. The housing stock was predominantly comprised of owner-occupied single-family homes, and there was a need for more affordable, quality dwellings. Area planning groups anticipated a population increase of anywhere from 55,000 to 83,000 residents by 2045, bringing with it a need for more housing, as well as the potential for job growth. Swannanoa had the potential for an equitable and vibrant future.

Then came Helene.

At 5 a.m. on September 26, 2024, neighbors from Moffit Road and River Knoll Drive texted each other as water seeped into their homes. The area, divided by the Swannanoa River and connected by Tunnel Road, was inundated.

Those who could leave evacuated the area. Others, some with large families or pets, quickly became stuck in their homes. Water flooded the streets, making them impassable. Some escaped to neighbors’ and friends’ homes. Destruction tore through the town, completely washing away some structures.

A resident within the Moffit Branch Community said they watched the water rise quickly. Some went to the roofs of their homes to escape. A man jumped into the water and floated toward a gas station. The man’s neighbors shouted his description to a search and rescue team, who eventually pulled him out to safety.

A Year Later, Many Residents Still in Housing Limbo

In addition to housing support, Swannanoa Communities Together has provided food access and other services to the community. (Courtesy photo)

In the initial days that followed the storm, Swannanoa’s population density decreased by 44%, according to CrisisReady data. As of August 5, 2025, over 6,800 people across western North Carolina remain in housing limbo. These residents are using rental assistance, mobile housing and trailers, and FEMA’s direct lease program to support temporary housing costs, according to the state’s Department of Health and Human Services.

However, an accurate picture of the population’s density and surviving housing structures is difficult to capture, according to Swannanoa Communities Together. Official counts exclude residents who have moved in with friends or family, who have used their own resources to rent temporary housing, those in mobile structures, and the unhoused.   

Historically, Swannanoa is known as a semi-rural and working-class area. The women of SCT said they hope the value of their community, a beautiful, diverse, and affordable place to live, will outlast Helene’s devastation.

Swannanoa was a community with long-term residents. SCT women say they worry that families, like the parents of two children who had to wade through the water, won’t return due to the trauma they experienced trying to escape from their homes.

The area also had a dense mobile home community. About 15% of home structures were mobile homes, higher than the mobile home rate across the rest of the county. Now, it’s unclear how many reside in the Asheville suburb, since population counts largely exclude residents in insecure housing situations.

SCT said that some residents are in unconventional housing situations because obtaining housing assistance has been cumbersome.

The state funded a trailer program as a temporary solution, but the structures didn’t fit the needs of the community and there was dismal application interest. Some Swannanoa residents were living in temporary housing prior to the storm through local motels. These individuals did not qualify for housing assistance because they neither owned nor rented and didn’t qualify as unhoused by FEMA standards.

DHHS reported that 377 homes have been rebuilt or repaired by nonprofits through state funding. FEMA approved $490 million for household repairs and reconstruction.

North Carolina also received a $1.65 billion Community Development Block Grant for disaster recovery that will be used for home repairs in single-family homes across the 29 counties affected by Hurricane Helene in western NC.

While money was available to homeowners, some say they are still fearful of how Swannanoa will change moving forward.

SCT said that residents fear the township will favor tourism and high-end retirement housing development, rather than basic needs for existing residents. The suburb is a 15-minute drive to the county seat of Asheville. The town is surrounded by protected parks and mountains and has ample land available, which makes it rich for potential development opportunities.

Working for Equitable Housing for the Future

The organization has focused on direct housing assistance to community members recovering from last year’s storm. (Courtesy photo)

SCT leadership agreed; Swannanoa’s greatest needs are affordable housing, transit, healthcare, and education. They said that basic needs must be at the center; otherwise, gentrification will be the default. According to the women, growth in the township should focus on the needs of existing residents.

One woman from the grassroots group was appointed to the steering committee for the Swannanoa Small Area Plan in August. The planning process just began and has an extensive community engagement process outlined through September 2026.

However, a community engagement process requires involved residents, which is difficult for people who are still trying to figure out basic needs.

Still, the group continues to serve the community by supporting immediate needs as well as being a key player in long-term planning for the area as it rebuilds.

Direct Relief provided Swannanoa Communities Together with $85,000 in funds to assist with housing support and community wellness in the area in Hurricane Helene’s aftermath.

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How Do Countries Compare in Maternal and Infant Health Outcomes? Updated Data Hub Has the Answers https://www.directrelief.org/2025/08/how-do-countries-compare-in-maternal-and-infant-health-outcomes-updated-data-hub-has-the-answers/ Wed, 13 Aug 2025 17:45:18 +0000 https://www.directrelief.org/?p=88781 Looking globally at the health outcomes of women and babies and comparing those rates across time could be a daunting task for any researcher, but a newly revamped data hub aims to bring that information together — and provide insights about the path forward. The International Confederation of Midwives, or ICM, a non-governmental global advocacy […]

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Looking globally at the health outcomes of women and babies and comparing those rates across time could be a daunting task for any researcher, but a newly revamped data hub aims to bring that information together — and provide insights about the path forward.

The International Confederation of Midwives, or ICM, a non-governmental global advocacy group representing more than 1 million midwives globally, relaunched a digital data hub in July 2025. The hub’s architects say the platform, which can be found on ICM’s website here, is structured to be intuitive and user-friendly for anyone who wants a deep dive into global maternal and infant health outcomes. Data scientists say they hope the public data can be used to help medical professionals advocate for better outcomes globally.

“When you see the data, when you see the country comparison, you can’t un-see it,” said Jessica White, who worked as the Global Midwives’ Data Hub Lead for ICM. “And I think when you know better, you do better.”

White is a cartographer and geospatial data analyst who has worked on midwifery, maternal and infant health-related data democratization, or making data more accessible to empower and inspire positive change, for the last six years.

The updated ICM Global Midwives’ Data Hub now allows users to compare countries side-by-side within three clicks.

For example, Norway has some of the best maternal and neonatal health outcomes in the world, and nearly 99% of births in the country are accompanied by a skilled medical professional. There are 9.4 midwives for every 10,000 people, according to the International Confederation of Midwives.

The country has a maternal mortality ratio of one maternal death per 100,000 live births. Only two of 194 countries that track the same data have better outcomes.

In Canada, the neonatal mortality rate is 3.3 per 1,000 live births, and the maternal mortality ratio is 12 out of every 100,000 live births, the lowest maternal mortality rate across North America. The United States isn’t far behind, but when the two are compared to Norway for the percentage of women using modern contraceptives, 70% of Canadian women use some sort of contraceptive, compared to 63% in Norway and only 53% in the United States.

White said the platform reflects the work of midwives, which varies across geographies. For example, higher-income countries historically have relied less on midwives. In countries that have fewer obstetricians and less access to skilled health professionals, birthing patients have relied on midwives for care. And trends can be seen over time, including impacts from the Covid-19 pandemic.

In Egypt, rates of maternal mortality consistently decreased over time. In 2004, that number was 43 maternal deaths per 100,000 live births, but decreased to 19 per 100,000 live births in 2018. However, the country saw a sharp uptick in 2020 to 42 per 100,000 live births. The rate has since returned to the pre-pandemic ratio of 17 maternal deaths per 100,000 live births in 2023.

“There’s a paradigm shift from the way that we tend to look at healthcare,” White said. “We tend to look at it as outsiders and to see it from the mentality of the midwife, I think it’s really interesting. It’s getting back to change starts locally.”

White met with midwives from around the world to hear practical and pragmatic applications of data. Now, conditions from climate to conflict and crisis are considered for understanding health outcomes and to help others understand what factors that could help them improve conditions, especially in countries where fewer births are attended by skilled health professionals.  

“How can we do a better job of highlighting important and relevant indicators and insights so they can advocate more efficiently?” White said.

Namibia has also seen improvements. The country’s current maternal mortality rate is 149 out of 100,000 per live births, and the neonatal mortality rate is 18.7 per 1,000 live births. That’s a decrease from a peak of 547 maternal deaths in 2009, and 24 neonatal deaths per 100,000 in the year 2000.

Tekla Shiindi-Mbidi from the Independent Midwives Association of Namibia said the new hub has more visibility for midwives and shows the value of funding for and support of broader access to family planning through contraceptives.

“These numbers are trending in the right direction, but they remain above global targets,” Shiindi-Mbidi said during the ICM launch event in July. “The hub, therefore, helps us see the realities clearly, and it helps us make the case for change. At the same time, there are signs of progress.”

The post How Do Countries Compare in Maternal and Infant Health Outcomes? Updated Data Hub Has the Answers appeared first on Direct Relief.

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Beyond ABCs: School-Based Health Centers Provide Care for Students https://www.directrelief.org/2025/08/beyond-abcs-school-based-health-centers-provide-care-for-students/ Wed, 06 Aug 2025 13:13:20 +0000 https://www.directrelief.org/?p=88650 Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief. School isn’t just a place for students to learn; it’s increasingly become a place young people rely on for critical services, including healthcare. That’s the case for over 7,000 students in two parishes […]

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

School isn’t just a place for students to learn; it’s increasingly become a place young people rely on for critical services, including healthcare. That’s the case for over 7,000 students in two parishes in northwestern Louisiana. They can receive wellness checks, vaccines, acute care, and behavioral and chronic health support, all without leaving school grounds. More students are expected to have access to medical care this upcoming school year.

For 30 years, children in four Caddo Parish schools could receive medical care at school. Since students have returned to in-school learning following the pandemic, David Raines Community Health Center has increased those efforts to include 21 schools to encourage and support healthy kids in northern Louisiana.

The school-based program expanded into neighboring Bossier Parish to include two more schools during the 2024-2025 school year, and will grow again in Fall 2025 with an additional mobile medical unit. Health center staff say the increased access to care allows families to learn about basic hygiene and health needs, which will improve the community’s quality of life and reduce the risk of chronic diseases.

The state has higher than the national average rates of heart disease and stroke, and also high numbers of people living with diabetes and other chronic diseases, making health availability critical for families.

A health provider checks the vitals of a young patient. (Image by David Raines Health Center)

The health center operates 11 brick-and-mortar sites on school grounds and has two mobile medical units that go to 10 schools. A third mobile unit will become operational this fall. The health center opened three school-based centers during the 2024-2025 school year at Bossier High School, Rusheon Middle School, and Broadmoor STEM Elementary and Middle School.

The health center sites are on school grounds and are open when school is open. Health center staff said that expanding access to quality care will encourage children to develop healthy habits at an earlier age.

“We’re helping to form, hopefully, healthier adults,” said Yolanda Green, assistant regional clinic manager for David Raines Community Health Center and a registered nurse. “Healthier children will mean healthier adults because they’ve learned the importance of going to a doctor, regular checkups, exercise, and eating healthy foods.”

An exam room at a school-based clinic operated by David Raines Health Center in northwestern Louisiana. Children can get critical health services at school. (Image by David Raines Community Health Center)

Green said there’s value in having school-based care for parents, too. She said that many can’t or are afraid to take time off from hourly work schedules to take a child to the doctor. With a medical team on site, parents can trust that their children receive proper and timely medical care.

“Whatever district you’re in, that’s the commonality,” Green said. “We see the same thing with kids who are having trouble getting access to care because of transportation or because parents work jobs where it’s hard to get time off, or they are on Medicaid and it’s hard to find a provider who accepts Medicaid.”
 
That coverage is always shifting due to policy changes, and providing care at school provides consistency. In 2016, Louisiana expanded access to Medicaid and by 2021 had lowered the rate of uninsured adults significantly, but recent federal changes are likely to decrease Medicaid enrollment moving forward, limiting more healthcare options. However, health centers like David Raines, continue to provide access to care.

Most of the schools that David Raines has partnered with have Title I designation and receive state and federal funding based on the number of low-achieving students and high rates of poverty.  

The health centers are open to students during school hours and provide critical services to young patients. (Image by David Raines Community Health Center)

Andrea McKnight, development director at David Raines, said that they hope to expand the program into two more parishes to support the health needs of the area.

“They have access to behavioral health, which is huge for any student, no matter what their economic status or circumstance is,” she said.

The health program requires parental consent for students to be seen. The medical teams are predominantly led by nurse practitioners and strive to educate families on health and wellness. According to McKnight, it’s also important that the health center employees are compassionate and understanding, as some of the students come from homes where the entire family shares one toothbrush.

“It’s important to understand that those children, where they live and the atmosphere they come from, they show up every morning to get their morning hug, and you realize that it might be the only hug they get today,” she said.

Direct Relief has supported school-based health centers across the U.S., including David Raines Community Health Centers, which has received more than $3.3 million in medical support since 2008.

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As Altadena Homeowners Navigate Life Day to Day, Post Fire, Cash Support Becomes a Lifeline https://www.directrelief.org/2025/06/as-altadena-homeowners-navigate-life-day-to-day-post-fire-cash-support-becomes-a-lifeline/ Wed, 11 Jun 2025 18:03:17 +0000 https://www.directrelief.org/?p=87797 Wildfires are not unusual in California; power outages aren’t either. For Naomi, who asked that her last name not be used for privacy reasons, the power loss to her Altadena home due to high winds from the Eaton fire left her unfazed and prepared. Flashlights, candles, and board games were brought out for her kids […]

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Wildfires are not unusual in California; power outages aren’t either. For Naomi, who asked that her last name not be used for privacy reasons, the power loss to her Altadena home due to high winds from the Eaton fire left her unfazed and prepared. Flashlights, candles, and board games were brought out for her kids as they finished eating dinner and prepared themselves for bed for the night.

However, the Eaton fire quickly spread through Mount Wilson in the San Gabriel Mountains and into the residential area of Altadena. Though she never received an evacuation notice, Naomi, a single mother of three, said her neighbor woke her up at 2 a.m. to alert her of the smoke-filled air. Just to be safe, she gathered her children and drove to her nephew’s house in hopes of returning later that evening.  

“My (youngest) son — it still breaks me down to this day — he asked me, ‘Mom, I want to get this toy’,” she said. “And I said ‘no, we’ll be back’.”

Two hours later, the house was gone.

Immediate Support for Residents

Damage from January 2025 fires in Los Angeles has left many in transitional housing as people work through the next steps of the recovery process. (Courtesy photo)

The fires that spread across Los Angeles County in January displaced hundreds of thousands of people. In the months that followed, social service providers have worked to fill gaps in assistance so residents can find housing while awaiting information from insurance companies and the federal government. Change Reaction, a Los Angeles-based nonprofit that provides direct cash assistance to Angelenos in need, works with hundreds of case workers to identify residents who may need help. Their goal is to provide cash payments within 48 hours of a request during financial emergencies.

CalFire reported that over 9,400 residential and commercial structures were destroyed and over 1,000 were damaged by the Eaton fire. The Eaton fire, which affected about 100,000 residents from Pasadena to Sierra Madre, burned for 24 days and killed 18 people.

Most of those structures were located within Altadena, an unincorporated community on the northernmost end of Pasadena. The mostly residential community was known for high rates of Black homeownership, as 75% of Black residents owned their homes. Residents say many of these properties, built between 1930 and 1960, were generational homes, passed down from one family member to the next.

Through the local nonprofit’s network, Naomi’s family received a cash grant to support her housing costs and received a furniture package to make the space feel like home.

“It’s really critical to get people back to that space so that they can feel dignified again and feel like there’s hope,” said Wade Trimmer, president of Change Reaction. He began his career as a case worker for homeless youth in the 1990s. His work advocating for people needing access to housing prompted the motivation for his involvement with Change Reaction.

“It wasn’t the clients that stressed me out,” he said of his work with homeless youth. “It was the systems I had to navigate to try to get help for people. And you would always hit these walls of a constant barrage of no, no, no.”

As Change Reaction continues to distribute financial support for Eaton fire survivors, most of the funds are being used for homeless prevention efforts, like auto repair costs so residents can go to work and afford their homes. Trimmer said most need quick access to cash so that they aren’t forced to make decisions while in crisis.

Naomi holds a picture of her family as she stands in her rental housing that was furnished after their family home in Altadena was lost to the fire. (Courtesy photo)

In the weeks that followed the Eaton fire, Naomi and her children moved six times. The high cost of rental units pushed them farther from the Altadena community and into neighborhoods nearly an hour and a half away from her children’s school. For over a month, she stopped working to handle the stress of constant movement and to homeschool her kids so that they wouldn’t fall behind academically. She anticipates returning to work in June.

“The struggle is real,” she said. “I don’t want to just rip them from something that they’re used to.”

Her youngest children have since returned to school, but their home is gone. Just two of the 12 homes on her cul-de-sac street remain. The 42-year-old inherited the house from her parents, Haitian immigrants who raised their four kids in Altadena. When her mom died in 2016, Naomi took over the house. Her siblings and their children live nearby, and the home became a place to gather for dinner, parties, and holidays like Christmas and Thanksgiving.

“My mom planned this, for it to go down from generation to generation,” she said. “It’s definitely a multi-generational family home; we utilize it for a lot of our activities.”  

Like many of her neighbors, Naomi hasn’t and isn’t expected to receive insurance payments to rebuild her home. Some didn’t have insurance; homeowners whose properties were paid in full are not required to obtain insurance. Some homeowners were underinsured and don’t have the cash to rebuild. Many older adults and retirees in Altadena had the appropriate insurance, but through reverse mortgage agreements, the insurance money to rebuild has gone to mortgage lenders, not residents. For displaced homeowners with mortgage payments, monthly living costs have become untenable.

According to Census data, the median monthly homeowner costs for residents with a mortgage in Altadena is $3,442, compared to $844 for homeowners without a mortgage. The median rent is over $2,200.

Recovering, Day by Day

Tina Johnson’s 1940s home is damaged, but it’s still standing. Six of her relatives’ homes have burned to the ground; including her father-in-law’s home, which was paid in full.

“He now has to try to qualify for a $700,000 mortgage at the age of 83 in order to rebuild a house that he had no mortgage on,” she said.

Johnson and her husband stayed in their 1,300-square-foot home throughout the Eaton fire. Johnson said her husband tried to save family heirlooms, like letters from their son, who was murdered years ago. She said that he ran back and forth from the front to the back of the house, spraying water with the hose, water bottles, and eventually Gatorade to save himself and their property.

Her husband experienced temporary blindness from the fire, and his doctor has since found nodules in his lungs from inhaling smoke. In tragicomic style, she said his new nickname is “Fire Marshall Bill, from Living Color.”

The retired couple, now in their 60s, have lived in a cul-de-sac street in Altadena for decades. The neighborhood has watched each other’s children grow up, and they’ve built community and common understanding among each other. When her daughter had an at-home, outdoor wedding during the pandemic, the neighbors watched and celebrated.

“On any given day, I could stand in my kitchen and wash dishes and look at the hillside and watch the deer eat the leaves off the trees,” Johnson said.

Johnson and her husband received cash assistance from Change Reaction to cover living expenses and a new truck so that they can earn money through a transportation and dumping service. They also received a large storage container for household items while their home is being remediated.

Like Naomi, Johnson said that news of a nearby wildfire and power outages were normal. But as the smoke thickened, she had an “eerie feeling.”

When the fire reached Altadena, Johnson said the neighbors contacted one another about potential evacuations. She said they never received an evacuation notice from authorities. According to Johnson, a 73-year-old neighbor stayed in his house until they knocked on his door to wake him up on Wednesday morning when the neighborhood water was no longer available.

“On his 73rd birthday, that man sat in my driveway and watched his home burn (to) the ground.”

Johnson said she worried for older neighbors and people with disabilities to get out in time. She encouraged her stepmother, who wears a hearing aid and never would have heard a phone alert, to leave the house before falling asleep that night.

“I can see how these people perished in the fire,” said Johnson. “I don’t know if there was not enough done or if it just happened so quickly.”

Now, Johnson worries how Altadena will move forward. She suspects many former residents will opt to sell their land and buy property elsewhere, creating a space for gentrification to grow in the area. The community was one of the few areas in Los Angeles free of redlining and allowed space for Black families to purchase property. The generational homes are now gone, and for many older adults who are retired, no longer qualify for loans and can’t afford to rebuild. She suspects that most will have to sell their land to survive.

“I don’t know that we’ll be a community again, that’s the concern for me,” she said.

Compensation and repairs to their home are expected to last two to three years. Johnson said they are still making mortgage payments and are “navigating life” day by day.  

While she’s dismayed about the condition of the Altadena community moving forward, Johnson said that Change Reaction’s help and support for her family and others has renewed her faith in humanity.

“The biggest thing that I’ve learned is that because of organizations like Change Reaction, there is a tomorrow,” she said. “…I’m reassured because of that organization.”

In response to the L.A. wildfires, Direct Relief has provided $500,000 in financial assistance to Change Reaction to provide rental assistance to families at risk of homelessness, ensuring they can remain housed during their recovery.

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Still Recovering from Helene’s Aftermath, North Carolina Health Center Turns Towards Rebuilding https://www.directrelief.org/2025/05/still-recovering-from-helenes-aftermath-north-carolina-health-center-turns-towards-rebuilding/ Thu, 29 May 2025 10:54:00 +0000 https://www.directrelief.org/?p=87558 Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief. WESTERN NORTH CAROLINA — In a serene wooded area near Celo Health Center in Burnsville, North Carolina, a stark reminder of Hurricane Helene’s power looms overhead. The “flood tree” is about a five-minute […]

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

WESTERN NORTH CAROLINA — In a serene wooded area near Celo Health Center in Burnsville, North Carolina, a stark reminder of Hurricane Helene’s power looms overhead.

The “flood tree” is about a five-minute walk from the health center, one of six locations within the Mountain Community Health Partnership, which serves rural communities in western North Carolina.

The tall tree sits between the South Toe River and a nearby road, and the wooden plaques nailed to the tree mark the dates and heights of past flood waters, ranging from a storm in 1940 to Helene’s inundation on September 27, 2024. The marker for Hurricane Helene’s destruction is so high it’s almost unnoticeable from the street, 26 feet high and dozens of feet higher than any other marker on the tree.

It’s a small, yet horrifying, reminder of the catastrophic event that changed lives and altered the landscape.

Flooding markers note past storms on a tree near the Mountain Community Health Partnership’s Celo Health Center. Hurricane Helene’s marker towers above them all. (Photo by David Uttley for Direct Relief)

More than eight months since Hurricane Helene inundated communities in western North Carolina with those rushing floodwaters, signs of destruction and talk about how to best rebuild are the new normal. Direct Relief recently met with health organizations in the region focused on recovery and continued care for patients.

For Mountain Community Health Partnership, a health center with six locations in the region, the loss of its Micaville location from excessive flooding is an ongoing challenge. While the center’s leadership team is planning to rebuild, staff said the area is still in a state of early recovery.

For weeks after the storm, staff looked for colleagues and loved ones after Helene knocked out power and water sources, washed away homes and vehicles, and trapped people inside buildings. The North Carolina Department of Health and Human Services reported 107 storm-related deaths as of April 2, 2025. While recovery continues, health centers in Appalachia are finding new pathways to normalcy with the priority of providing ongoing care to patients.

Tim Evans, CEO of Mountain Community Health Partnership, walks with Direct Relief’s Annie Vu and Marisa Barnes in October 2024 near the Celo Health Center, located on a hilltop and able to stay open to serve patients after Hurricane Helene destroyed one of the health center’s other sites. (Photo by Davit Uttley for Direct Relief)

During a recent visit with Direct Relief, Tim Evans, CEO of Mountain Community Health Partnership, pointed to the river basin and a small bridge nearby that had to be reconstructed following the storm. The high marks on the flood tree area are a reminder of how people were able to navigate the area in the days that followed the storm.

Evans said even as streets were “washed away,” residents bonded together, he said, by cooking together and serving food to people in need, sometimes 50 to 60 people at a time, to make sure they had something to eat.

“Locally, just about anybody in the county would give you the shirt off their back,” he said with tears in his eyes.

The federally qualified health center’s Celo location was spared because of its hilltop location, and the center staff were able to provide care in the parking lot. In the days following the storm, a helicopter brought donations that allowed the health center to refill medications and provide basic medical care, like providing tetanus shots, bandaging and stitching wounds for people caught in debris.

Because of the loss of the Micaville site, the health center has temporarily relocated services to its Bakersville and Celo locations. Given its FQHC status, MCHP helps any resident who shows up for care, regardless of ability to pay, even during an emergency.

Mountain Community Health Partnership’s Celo location is situated on a hill in Burnsville, which made it possible to receive donations by helicopter following Helene. (Photo by Direct Relief)

The health center serves patients who live across a wide geographical area and who might otherwise struggle to afford care. In Yancey County, one of the counties where the health center’s sites are located, the poverty rate is about 10% higher than North Carolina’s statewide rate. The rural area has a population of less than 20,000 people over a span of 312 miles. Mitchell County is smaller, with a population just under 15,000 across 221 miles, but the median household income remains below $60,000.

After the health center’s Micaville site was inundated with flood waters that prevented access in and out of the building for days, staff got creative to communicate. Without access to phones or the internet, health center staff said they left sticky notes on doors and windows to share their location and updates with others.

“If you’ve been here, leave us a note. And here’s the wi-fi password if you need it,” said LaCosta Tipton, chief operating officer.

By Sunday afternoon following the storm, they learned that they wouldn’t be able to access the building anytime soon.

“It was quite overwhelming,” Tipton said.

Water had seeped into the walls, leaving dangerous mold. Two company vehicles, which were used to transport patients, were found in eight feet of water. The health center also used space for Narcan storage, a medicine that reverses the effects of an opioid overdose, which was lost to water damage.

MCHP staff spent the following two weeks looking for their colleagues and patients. Tipton said they had a list of 140 people to find.

“It was hard,” she said. “We’re so blessed that everyone survived.”

Tipton said many were able to temporarily stay or move in with other family members and friends.

In the six to eight weeks that followed, they worked in the parking lot of their brick-and-mortar locations until the power, sewer and water sources were restored. The health center was able to pay staff the entire time.

The site of the Micaville Health Center as seen last Oct. 2024. Health center staff hope to begin rebuilding this summer. (Photo by David Uttley for Direct Relief)

In the months that followed, struggles with misinformation have continued. Aid through the state and federal government has been difficult to secure. Information on resources and general safety have been clouded with incorrect or misleading information.

Nonetheless, MCHP is moving forward.

Evans said they spent nearly $1.2 million to renovate the Micaville location before Helene and plan for construction on the new site to begin in June.

The new Micaville location will be a 20,000-square-foot facility with more exam spaces for patient care, including medical and behavioral health wings and a pharmacy. Evans said they intended to provide dental health at the location, but it’s a greater expense that will have to wait. Currently, Evans said they are just trying to sustain operations.

“Right now we’re learning to say no or maybe someday,” he said.

Direct Relief supported Mountain Community Health Partnership with more than $138,394 in medical support since 2019, including essential medicines and supplies in the days and weeks following Hurricane Helene’s impact. The health center has received more than $440,000 in financial support since 2020, including an emergency operating grant to pay for immediate costs incurred after Hurricane Helene and partially fund a new facility replacing the destroyed Micaville site.

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Through Expanded Mental Health Services, Free Clinics Provide “a Light at the End of the Tunnel” https://www.directrelief.org/2025/05/through-expanded-mental-health-services-free-clinics-provide-a-light-at-the-end-of-the-tunnel/ Tue, 27 May 2025 10:40:00 +0000 https://www.directrelief.org/?p=87114 For Mary O’Dell, a counselor at St. Michael’s Medical Clinic in Anniston, Alabama, expanding mental health services is just the start of addressing what patients need. “So many feel like there are mental health services provided that will fit an issue or provide a solution, but it’s just touching it,” said O’Dell, who works at […]

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For Mary O’Dell, a counselor at St. Michael’s Medical Clinic in Anniston, Alabama, expanding mental health services is just the start of addressing what patients need.

“So many feel like there are mental health services provided that will fit an issue or provide a solution, but it’s just touching it,” said O’Dell, who works at the free clinic. “We’re just starting to provide a service that has not been there for clients who have just been neglected for a long time.”

The free clinic began offering counseling and therapy sessions to low-income and unhoused people at the start of the year, with funding from the Community Routes: Access to Mental Health Care program, a partnership with Teva Pharmaceuticals, the National Association of Free and Charitable Clinics, and Direct Relief. Eleven free and charitable clinics/pharmacies across Alabama, Mississippi, and Texas received support to expand mental health programming to patients.

Mary O’Dell talks with a student about mental health services at St. Michael’s Medical Clinic. (Photo by St. Michael’s Medical Clinic)

In addition to expanded services for patients, St. Michael’s Medical Clinic also expanded counseling services after a partner non-profit opened a homeless shelter in February. The area has limited options for therapeutic support, and the places that are available have waitlists, said Nannette Mudiam, the clinic’s executive director. According to Mudiam, about 12% of the area’s population is uninsured.

Putting patients on a months-long waiting list for therapy is “really not a workable solution for any person struggling with mental illness,” she said.

The clinic, which has existed for nearly 50 years, has built a trusting relationship with the community. O’Dell said that news about the counseling services spread quickly as she sees patients at the clinic and the shelter. They hope to hire another counselor who is bilingual to support the cultural diversity of the area.

A Helping Hand in Dallas

Staff gather at Brother Bill’s Helping Hand in Dallas, Texas, where the nonprofit free clinic offers a food pantry, mental health and primary care services, and more. (Photo provided by Brother Bill’s Helping Hand)

Providing culturally competent care is making a difference in Dallas, too. Accessing care is a challenge in the state, with significant barriers including high numbers of people without insurance and fewer treatment options than other states.

To address the need, Brother Bill’s Helping Hand, a nonprofit in Dallas, Texas, has built a wraparound service program to support the predominantly Latino area of West Dallas over the last 80 years. Brother Bill’s provides food to nearly 200 individuals daily and operates a primary care clinic, among several other community-based resource programs. Three counselors offer bilingual counseling services to increase patient access to care.

Ivan Esquivel, clinic director, said providing culturally competent care also means breaking cultural barriers that prevent patients from seeking care, including generational cycles, taboo, and denial.

“Mental health among the Hispanic community is a very taboo thing, especially among men,” he said. “You grow up learning that if you’re a man, you don’t cry. You’re machismo, a lot of pride, and so being vulnerable and sharing how you feel mentally can be viewed in our community as a sign of weakness.”

Esquivel said that Brother Bill’s is also working to restore dignity to their neighbors and patients enduring mental and emotional stress from hardship, including food insecurity.

The nonprofit sees 150 patients a month, and there’s a waiting list for mental health care. They created a virtual space to help the community overcome cultural stigmas around mental health. Counselors use Facebook Live to discuss taboo topics and answer questions from the community in real-time to make people more comfortable and understand that they have community support.

“Too many times in life, when you have to use these services, you have to jump through so many hoops of application qualifications, and then once you get in the program, you’re treated like you’re taking a handout,” said Esquivel. “You’re almost feeling like less than, and so everything we do here, all the way from calling them neighbor to being seen as a patient, or getting food, is providing dignity to every single aspect.”

Beyond ‘Bootstraps’

Health For All provides trauma-informed mental health care and is reducing barriers to access healthcare. (Photo by Health For All)

Providing care in a way that makes people feel seen, heard, and cared for is a priority in Bryan, Texas, too.

Sherri Clement, a social worker at Health For All, said that the rural areas of Texas have a high demand for mental health services and not enough counselors to cover the need. Additionally, the area’s culture doesn’t have broad support for mental health, which discourages patients from seeking care.

“We tend to have an approach of ‘pull yourself up by your bootstraps’ mentality,” Clement said. “Unfortunately, seeking mental health care services is seen as a negative thing, that it’s some sort of shortfall on a person…We know that’s not the case.”

The free clinic serves a diverse area, by culture, race, sexual orientation, and socioeconomic status. Clinic leadership said they strive to create a welcoming and respectful environment for everyone, especially for those who are marginalized and underserved.

Clement said it’s an unnecessary barrier to care in an area that doesn’t have enough options for health care. She said that cost is the biggest barrier for patients who do want to seek care. According to Census data, nearly 23 percent of the city’s population lives below the poverty line, which is 1.5 times higher than the poverty rate for the state.

The health clinic works with patients who have experienced panic attacks and may experience anxiety and depression. They offer EMDR, one-on-one counseling, and behavioral health management services.

Clement said that patients are referred when they can no longer manage on their own, even with medication assistance. Some, she said, just want to know some coping mechanisms that they can implement into their daily life.

“There are a lot of people who are experiencing this,” she said. “The solution is a light at the end of the tunnel, so it gives them hope.”

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As Hurricane Season Approaches, New Orleans Activates as Hub for Grassroots Resilient Energy https://www.directrelief.org/2025/04/a-hurricane-season-approaches-new-orleans-activates-as-hub-for-grassroots-resilient-energy/ Tue, 29 Apr 2025 10:31:00 +0000 https://www.directrelief.org/?p=86691 When a hurricane approaches, high winds and rising floodwaters aren’t the only reasons a storm can turn deadly. “It’s really the power outages now that kill you,” said Broderick Bagert, an organizer for Together New Orleans, who explained the need for more community-based resilient energy in the Big Easy. The grassroots group hosted a press […]

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When a hurricane approaches, high winds and rising floodwaters aren’t the only reasons a storm can turn deadly.

“It’s really the power outages now that kill you,” said Broderick Bagert, an organizer for Together New Orleans, who explained the need for more community-based resilient energy in the Big Easy.

The grassroots group hosted a press conference with over 100 supporters in late April in preparation for the start of the 2025 hurricane season, which spans from June 1 to November 30, in order to share information on the value of solar energy in Louisiana. Forecasters have predicted the 2025 hurricane season to be “above average” with nearly a dozen anticipated hurricanes across the Atlantic and Gulf region.

Power and Health in the Big Easy

Medical vulnerabilities increase during extreme weather, and power outages can create life-or-death scenarios when residents are forced to evacuate and don’t have access to clean water, food, heat, or air conditioning. For residents who require electronic medical devices or routine medications that require refrigeration, the situation can escalate quickly.

When residents have power, they have broader access to information and can make more informed decisions for their safety. The city’s emergency management system, NoLa Ready, provides updates on severe weather conditions, evacuations, city closures, power outages, and safe zones—but residents need a working telephone or computer tablet and internet connection to access the information.

More than 20 people died in the aftermath of Hurricane Ida in 2021, with sweltering heat and lack of air conditioning due to power outages being a contributing factor to many of the fatalities. Last year, when Hurricane Francine flooded the city, tens of thousands of residents were without power.

No power-related deaths were reported, but the city also had a failsafe: a network of resilient power hubs through the Community Lighthouse Project at churches and health centers that provided power to the public. The Lighthouse project had nine operating lighthouses during Francine, and has 17 lighthouses throughout the state.

Residents set up a temporary solar grid at St. Bernard Community Center in New Orleans through the Footprint Project (Photo by the Footprint Project).

Now, 20 years since Hurricane Katrina, grassroots groups say New Orleans is more prepared to handle mass power outages following severe weather events. Still, they need broader support to continue their work.

Together New Orleans, an affiliate of Together Louisiana, has operated since 2019. The organization supports the network of “community lighthouses,” on local churches and community centers, that have solar panels and battery backups to serve as resilience hubs during power outages. The first to open was CrescentCare, a federally qualified health center that needed resilient energy to maintain public health services and preserve temperature-sensitive medications.

“A Safety Net for Our Neighbors”

One example is Bethlehem Lutheran Church, which began operating a permanent system as a community lighthouse in 2023. The church has solar panels on the roof of the building and battery storage for up to 50 kw/h, which allows them to use the entire building, including the operation of the air conditioning and commercial kitchen wares to prepare meals without additional power sources.

The lighthouses allow residents to charge their phones, refrigerate medications, gain access to air conditioning, and access medically necessary electronics until traditional power is restored.

“These systems are really helping us to provide a safety net for our neighbors,” said Philip Diaz, community resilience coordinator at the church.

“I don’t think there’s another place in the country that has a more robust, community organizing (for) energy access at the scale and the depth that is happening in New Orleans,” said Will Heegaard, founding director of Footprint Project, a national nonprofit that builds and provides disaster relief solar energy grids, including an early mobile system at Bethlehem Lutheran. The nonprofit provided 10 portable batteries in New Orleans in the days that followed Hurricane Francine.

The Footprint Project makes portable mini grids available to organizations in New Orleans for resilient power sources after natural disasters (Photo by Footprint Project).

Heegaard said it’s difficult not to “humble brag” about the work that’s happening in New Orleans. He believes that the resilient energy movement has helped save lives by giving residents who can’t always afford to evacuate alternative places to go during and after extreme weather events.

A chart at the Footprint Project headquarters showcases common devices and the power needed for operations. (Michael Robinson/Direct Relief)

Access to permanent microgrids is the most sustainable option long-term, and Heegaard said the portable grids are useful in the short term in areas that aren’t flooded.

Those behind the grassroots work have pushed for collective benefit and are thinking about places and spaces where people gather, whether or not there is inclement weather. Heegaard said that Footprint’s partners in New Orleans are interested in expanding access to resilient energy to include restaurants, community centers, and mobile residence hubs.

“They swing for the fences,” he said. “…It’s a very synergistic collaboration. They’re getting these batteries and solar panels on permanent facilities, and we are mobilizing stuff on wheels.”

Direct Relief has provided support for resilient power efforts in New Orleans, including financial assistance to the Footprint Project and a Power for Health grant to CrescentCare.

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As Wildfires Raged, One Nonprofit Evacuated and Supported Neurodivergent Residents Throughout It All https://www.directrelief.org/2025/04/as-wildfires-raged-one-nonprofit-evacuated-and-supported-neurodivergent-residents-throughout-it-all/ Thu, 17 Apr 2025 10:41:00 +0000 https://www.directrelief.org/?p=86518 As smoke billowed across the Los Angeles skyline in early January, Damien Lee was driving into residential neighborhoods to help evacuate people. As he made his way through Pasadena neighborhoods, he had a particular mission in mind–reaching a household of neurodivergent adults in independent living to let them know it was time to leave. “It […]

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As smoke billowed across the Los Angeles skyline in early January, Damien Lee was driving into residential neighborhoods to help evacuate people. As he made his way through Pasadena neighborhoods, he had a particular mission in mind–reaching a household of neurodivergent adults in independent living to let them know it was time to leave.

“It was scary,” he said. “And so windy and so smoky everywhere.”

Lee is director of residential services for Villa Esperanza, an organization that supports people with special needs. Lee and his colleagues had practiced fire drills in the past, but this was real. Two households of adults living with intellectual and developmental disabilities had to evacuate the wildfire zones.

Helping them gather essentials would be challenging, as well as accounting for any medical vulnerabilities. Ambulatory challenges, the need for timely administered medication, and their varying levels of independence all made evacuations difficult. People living with disabilities can be particularly vulnerable during emergency situations.

Natural disasters can limit access in and out of risk areas and make it more difficult to transport people to areas of safety. The need to evacuate quickly can increase injuries, given the fast-paced movement, which increases fall risks and the chance that people will be forced to evacuate without medical devices or medications needed to sustain their health. Recovering from the disaster may be more difficult given medication requirements, physical limitations, and associated housing costs.

But the Villa Esperanza staff were determined to maintain everyone’s safety and security.

Lee is one of several long-term employees at Villa Esperanza, where he has worked for more than two decades. When the Eaton Fire forced evacuations, staff members set their needs aside to put others first.

Most of the people the nonprofit serves are neurodivergent and diagnosed with varying forms of autism. Families and individuals seek the help of Villa Esperanza for community support, education, and resources for independent living, community connectedness, and avenues for socialization. The nonprofit’s dedicated staff has led to the organization’s long-term success in assisting autistic residents throughout their lifetime.

Villa Esperanza’s day programs encourage participants to socialize within the community. (Photo by Villa Esperanza)

Gioia Pastre, vice president of philanthropy at the nonprofit, said the hearts of the staff are in the mission of the organization. There is a desire to create a inclusive spaces that empower people through love, care, and kindness.

“I think what it’s saying to the community, and what the community is saying, is we value you,” she said. “We value you as an individual with a disability, (and) you deserve to have buildings for your services and for what you do.”

As a result of the fires, about 10 participants from Villa Esperanza’s independent living program had to find alternative living arrangements for a couple of weeks due to minor smoke damage and the lack of electricity. Staff members across the nonprofit charity supported the evacuation efforts, even as some of those same staff had to evacuate their own families or had lost property from the fires.

“Villa is family, that’s what it feels like,” said Lee.

The familial feeling is part of why colleagues at Villa Esperanza say the work is rewarding. And during a time of intense stress, staff members said all they could think about was helping the residents.

Villa Esperanza has independent living programs that support participants who no longer live with their families but may need assistance with everyday tasks like medication assistance and grocery shopping (Photo by Villa Esperanza).

The organization follows a continuity of care model that allows the participants to age in place, or the ability to live safely and independently while having a positive quality of life and still support any medical needs.

Villa Esperanza’s independent living program is spread across seven homes in Pasadena to accommodate 76 residents. Many are living away from home for the first time and require assistance with tasks like grocery shopping and finding public transportation. The homes and apartments are within the neighborhoods of some of the participants’ families to maintain social connectedness.

The homes have Americans with Disabilities Act-compliant modifications to support the physical needs of residents, including wheelchair-accessible showers, additional railings, and ramps to and from entryways. The residential participants experience varying levels of independence, from money management and grocery shopping to medication administration and hygiene support. Several rely on the nonprofit to administer daily medications to combat diabetes, high blood pressure, high cholesterol, and seizures.

Darryl Goodus, vice president of adult programs, found it appealing that the nonprofit prioritizes the needs of the patients when he was looking for career opportunities.

“It’s really an honor, sincerely,” said Goodus about working at Villa Esperanza.

Goodus, who previously worked within hospital care, has been employed by Villa Esperanza for 14 years. He said the employees rely on each other for collaborative approaches and solutions to provide the best care for the participants. While they work with people of all ages, the youngest person in the independent living program is 22 years old, and the oldest is 77. The eldest has been involved with Villa Esperanza for nearly 27 years.

Villa Esperanza’s residential programs allow participants to experience varying levels of independence based on their needs. (Photo by Villa Esperanza)

Through the program, participants have found internships, social groups, volunteer opportunities, and part-time and full-time jobs. And even as the fires burned, the work of the staff continued. They used flashlights and backup batteries to help the residents navigate the walkways amid the smog. The intense winds blew open doors and increased the dangerous situation as they walked outside the houses.

“It really takes the effort of the team, the commitment of the team, and it really is interesting because we rely on each other a lot,” Goodus said. “It’s a lot of collaboration and teamwork.”

The vice president said federal and state-related budget cuts have made their work more difficult. Covid-19 dwindled the workforce, and Goodus said they have yet to fill vacancies. While working with groups that have complex medical needs can be challenging, Goodus said that the participants’ upbeat and honest attitudes always put life’s hurdles in perspective, and he has more appreciation for each day.

“They’re gonna have challenges and things to work on,” he said. “But they’re real and genuine (about it) and I think that’s why I stay at Villa.”

Direct Relief supported Villa Esperanza with a $50,000 emergency operating grant to support Villa clients and staff impacted by the Eaton Fire with immediate and long-term support.

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New Wildfire Research Highlights Risk to Health Systems and Patients in California https://www.directrelief.org/2025/03/new-wildfire-research-highlights-risk-to-health-systems-and-patients-in-california/ Wed, 19 Mar 2025 22:42:08 +0000 https://www.directrelief.org/?p=86139 The distance between inpatient healthcare facilities to nearby wildfires in California has decreased by an average of 628 feet per year, according to researchers who have looked at 23 years worth of California wildfire data. In a three-part research series, data scientists have detailed public health considerations to better support medically vulnerable people during wildfires. […]

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The distance between inpatient healthcare facilities to nearby wildfires in California has decreased by an average of 628 feet per year, according to researchers who have looked at 23 years worth of California wildfire data.

In a three-part research series, data scientists have detailed public health considerations to better support medically vulnerable people during wildfires. What was once a defined “fire season,” with a peak in activity during late summer and early fall, wildfires are now occurring year-round in many parts of the western United States, including California.

Those fires are increasingly close to vulnerable people in medical settings. Those findings, currently under peer review, are outlined in a paper titled “Proximity of Wildfires to Inpatient Healthcare Facilities in California, 2001-2023.” The paper was authored by Direct Relief’s Vice President of Research and Analysis Andrew Schroeder, as well as Caleb Dresser, Neil Singh Bedi, Eric Sergienko, and Satchit Balsari.

By conducting a spatial analysis with annual data from the California Department of Health Care Access and Information and CAL-FIRE’s Fire and Resource Assessment Program, researchers detailed an increase in the number of inpatient beds and acute care facilities within five miles of a wildfire zone.

“The distance from inpatient healthcare facilities in California to nearby wildfires is decreasing by an average of 628 feet per year, while close approaches are increasing,” the paper states.

The paper discusses the necessity to reduce risk to healthcare facilities, especially long-term care facilities. It delve into the complexities of evacuations for patients who are ventilator dependent or have behavioral instability, lengthy transfer times for rural facilities.

A research timeline from 2001 to 2023 was reviewed given high year-over-year variation, and found that inpatient healthcare facilities are significantly exposed in California to wildfires and that long-term care facilities, specifically nursing homes, are most at risk.

Direct Relief’s Andrew Schroeder, a co-author on the paper, said he hopes the data and analysis will be used for future policy implications regarding disaster medicine and public health to better support medically underserved people.

Schroeder said these healthcare facilities aren’t given guidance on the site selection process and the healthcare facility’s proximity to previous wildfires.

“Tier one hospitals have a whole set of requirements, and as you go down the scale of size and centrality of the facility, those requirements get looser and looser,” he said. “But at the same time, they’re also getting more and more exposed to fire, and disproportionately the patients that are then served at those facilities are also more medically vulnerable.”

Schroeder and others worked on two other recent papers involving wildfires and health, one of which details the medical implications of the state’s power outages on medically underserved populations. Residents who rely on electricity-dependent equipment to keep medicines refrigerated medications or power machines that provide oxygen therapy are at an increased risk of harm during hours and days-long power shut-offs.

A third paper, expected to be released later this year, analyzes a survey of medically vulnerable people in Mariposa County, California, on their communication habits during a wildfire.

Schroeder said the idea for that paper came from a former Mariposa County Public Health Director. They questioned the safety of medically vulnerable residents during a wildfire.

‘There’s a lot of evidence that people hesitate quite a lot when taking actions to protect their health,” Schroeder said.

Even though the health department provides safety guidance information during a wildfire, researchers found that many rely on word-of-mouth conversations from people they know for information and will listen to a direct call to their phone from the health department to determine whether to evacuate or not during a fire. Schroeder said the data revealed that residents were not likely to change their behavior after seeing information only on social media.

“There can be extreme reluctance to evacuate if you have mobility impairment problems or other medical vulnerabilities—it’s just harder,” he said.

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Medications Reach Patients Where They Are After L.A. Wildfires https://www.directrelief.org/2025/03/medications-reach-patients-where-they-are-after-l-a-wildfires/ Wed, 12 Mar 2025 17:28:45 +0000 https://www.directrelief.org/?p=86007 When wildfires have devastated entire blocks of homes and decimated neighborhoods, refilling a blood pressure prescription is not the first concern for many. But the stresses of disasters, including figuring out where to sleep and eat for the night and whether a person will ever be able to return home, can contribute to health concerns […]

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When wildfires have devastated entire blocks of homes and decimated neighborhoods, refilling a blood pressure prescription is not the first concern for many.

But the stresses of disasters, including figuring out where to sleep and eat for the night and whether a person will ever be able to return home, can contribute to health concerns like high blood pressure.

In the wake of wildfires that burned throughout Los Angeles County in January, waivers were created to increase access to care for people affected by the fires. After Governor Gavin Newsom declared California a State of Emergency, the California State Board of Pharmacy was able to create waivers for medical professionals to expand their work and help more patients.

From January 10 to March 31, or until the state of emergency has ended, pharmacists and entities that sell or donate prescription medications can deliver medications to meet patients where they are. Following the fires the expanded access has allowed pharmacists to give patients medications at alternate locations, like pop-up donation sites and shelters.

The California State Board of Pharmacy has listed information on the Emergency Prescription Assistance Program on its website, and the program is for uninsured residents who need access to medication, medical equipment, supplies, and vaccinations following a natural disaster. Pharmacies or organizations where pharmacists work can also apply. Karla Rugamas, Chief Operating Officer at Vida Mobile Clinic, said the waiver has allowed the organization to work in more locations and help more people.

“Patients need all the support that they can get right now,” she told Direct Relief.

Vida Mobile Clinic is a free and charitable clinic based in the San Fernando Valley. The nonprofit clinic is a partner of Lestonnac Free Clinic and relies on volunteers to support patients who may be uninsured, unhoused, or under-resourced. The waivers have allowed them to provide medical support to insured and underinsured patients who may not have access to their regular doctor and pharmacy due to the fires. They can conduct consultations and fill or refill prescriptions for drugs and medical devices that typically require more restrictions.

Vida has partnered with several disaster relief organizations and local nonprofits to provide care to the communities affected by the fires. Rugamas said she hopes the deadline for the March 31 waiver for delivery of medications is extended. She recalled working with a patient whose friend told him to visit the clinic. He needed to refill diabetes and high blood pressure prescriptions.

“He was more worried about ‘Where am I going to live?’ that, you know, his health was secondary to everything else,” she said.

Other waivers allow flexibility within pharmacy personnel to perform certain functions and an increase in the number of technicians to pharmacist supervision ratio. These waivers aren’t expected to expire until the end of June.

According to Rugamas, the mobile clinic has seen an uptick in patients experiencing health conditions exacerbated by the fires, like chronic obstructive pulmonary disease and asthma. Others, who no longer have a neighborhood or local pharmacy, need access to daily medications like insulin.  The clinic has changed operating hours by adding an additional day to its schedule to support more patients.

“Because of the fire(s), because of the air quality, their asthma, COPD, and allergies have gotten worse,” she said of the patients the clinic sees. “(We’re) listening to their lungs, making sure that everything’s okay, making sure that the oxygen’s okay, and providing them with medications.”

Rugamas said the vulnerabilities of the community have been heightened since the wildfires and that many people have expressed feeling overwhelmed. She said it’s helpful to patients to know that they can expect the mobile clinic to arrive at certain destinations on a routine basis in the aftermath of the wildfires to seek medical care and medications.

In response to the L.A. wildfires, Direct Relief supported Vida Mobile Clinic with prescription medications medical supplies, personal care products, and a $50,000 emergency operating grant to support services to patients in the Los Angeles area.

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Months After Helene’s Floodwaters Receded, North Carolina Communities Still Recovering https://www.directrelief.org/2025/02/months-after-helenes-floodwaters-receded-north-carolina-communities-still-recovering/ Thu, 20 Feb 2025 15:37:21 +0000 https://www.directrelief.org/?p=85489 In the days following Hurricane Helene’s landfall in western North Carolina, people gathered in the parking lot of First Baptist Church of Swannanoa for food, shelter, and medical help. The church became the base for a pop-up medical clinic during the storm after a medical professional began impromptu health checks immediately following the storm. For […]

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In the days following Hurricane Helene’s landfall in western North Carolina, people gathered in the parking lot of First Baptist Church of Swannanoa for food, shelter, and medical help.

The church became the base for a pop-up medical clinic during the storm after a medical professional began impromptu health checks immediately following the storm. For weeks, physicians and pharmacists from the Mountain Area Health Education Center, or MAHEC, worked on the newly created Swannanoa Collaborative Care Clinic to ensure residents had access to care.

Five months following the storm, local leaders say health conditions remain a top concern. They’re looking for ways to alleviate the widespread emotional burdens of residents who lost their homes and businesses in the raging water. Their solution is to increase access to care by meeting people where they are and encouraging more physicians to work in the area.

“No one foresaw what happened,” said Pastor Jeff Dowdy, whose church became the hub for people needing assistance. “It caught us by complete surprise that we would end up being the site of a natural disaster of this proportion.”

Dowdy, who has led the Baptist church for 11 years, said the storm’s toll has affected the livelihood of residents across the Blue Ridge Mountains.  According to the pastor, the region’s cities face extreme economic losses, widespread misinformation, continuous scams, and impermanent housing for residents. After the success of MAHEC’s pop-up clinic in the church parking lot, Dowdy said the church plans to provide counseling services later this year to those affected by the storm.

“People are still reeling from the trauma,” he said. “Homes that were gutted with the storm are still standing but gutted. You drive past that every day. All the debris is everywhere. So, the mental aspect of it is just really hard.”

Dowdy said that the economic tolls of the storm have worsened month after month, but the situation has encouraged people to work together in ways they hadn’t before.

“Our gymnasium turned into a Costco pretty quick,” he laughed, recalling community members seeking out help from the facility.

According to the pastor, most residents have reached a “new normal” with transitional housing or have made the necessary repairs to their homes. However, they continue to share feelings of desperation. Scammers have taken advantage of elderly residents who are trying to rebuild homes and misinformation continues to be a problem.

Dowdy said it’s mentally taxing.

Meeting Needs for Mental Health

There weren’t enough doctors serving the region before the storm. According to local medical professionals, only a handful of psychiatrists address behavioral and mental health needs across the Blue Ridge Mountains. While many of the rural cities are home to fewer than 10,000 residents each, local leaders say there still aren’t enough mental health providers to support the area following Hurricane Helene’s widespread devastation.

Hurricane Helene’s damage as seen in Burnsville, North Carolina, in the weeks following the storm. Five months later, the region is continuing to recover. (Photo by David Uttley for Direct Relief)

Over two dozen counties from the Western Piedmont Region through the Asheville Metropolitan area were flooded by Helene’s high winds and heavy rains. Over 150,000 families have requested aid from the Federal Emergency Management Association.

North Carolina’s former governor Roy Cooper created an Office of Recovery and Resilience to address natural disasters, and current governor Josh Stein has made disaster recovery a top priority. The state anticipates a years-long recovery process and has budgeted billions of dollars to rebuild while requesting billions more for financial support at the federal level. Stein’s office reported over $15 million in disaster recovery donations in December and said it’s not enough to recover from what was lost.

The Mountain Area Health Education Center, which has six sites and is partnered with the University of North Carolina education system, could not open its buildings due to power outages and lack of potable, running water during the storm. Dr. William Hathaway said MAHEC providers looked for ways to conduct immediate, acute care in the weeks following Helene: the pop-up clinic was their first stage of response.

Now they’re challenged to continue providing the same level of access to care long-term. Hathaway says it’s “economically impossible.”

Hathaway is CEO of MAHEC. He said that “the economic models don’t necessarily make it viable to do this work.” Even more, the Rural Health Initiative program, which encourages medical students to fulfill residency requirements in the region, may be in danger of losing federal funding.

However, Hathaway said he feels a moral obligation to rebuild in ways that are better for the community. The CEO said it’s MAHEC’s role to provide continuity of care. The Rural Health Initiative program has graduated hundreds of providers in recent years, and many have remained in western North Carolina, post-graduation.

Hathaway admitted not knowing if doctors will continue to explore the mountain region given the current devastation makes him anxious.

The storm’s wreckage increased the vulnerability of the region, exacerbating the need for access to care. Hathaway shared that many residents were living paycheck to paycheck and relied on the area’s tourism industry. Without homeowners, the region no longer has the tax base to support infrastructure needs. He foresees an increased need for social workers, pharmacists, behavioral therapists, and community health workers to support families.

Dr. Benjamin Gilmer and Dr. Olivia Caron, a pharmacist, provided care to residents at a mobile clinic at First Baptist Church of Swannanoa following Hurricane Helene. (Photo by MAHEC)

Dr. Benjamin Gilmer, director of the rural initiative program, agreed that the trauma from the storm will be long-lasting. He worked at the pop-up clinic at First Baptist and said the health concerns before and after the storm are the same—just exacerbated.

According to Gilmer, there’s a “mismatch” in the number of psychiatrists in the area to the number of people who may be experiencing psychological trauma following the natural disaster. They’re still fighting misinformation, but Gilmer said building trusting relationships with patients will make a difference.

Gilmer said providers in western North Carolina will have to consider the social determinants of health even more, build stronger community bonds, and do more work—all while earning less than what they would make in more populated parts of the state.

“I feel like I’ve been able to bridge relationships with all my patients, despite their political belief systems and conspiracy theories,” he said. “Ultimately, if you have a relationship with your patients, they’re going to trust you. They’re going (to) believe in you.”

In response to Hurricane Helene, Direct Relief provided MAHEC with more than $300,000 worth of medical support, including medications and supplies to support mobile health for patients impacted by the storm. The organization also received a $25,000 emergency operating grant. Since the storm, Direct Relief has provided $7.6 million in medical support to organizations in the region responding to the storm and $650,000 in financial support.

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A Los Angeles YMCA, Lost to the Flames, Foregrounds a Long Tradition of Community Support https://www.directrelief.org/2025/01/a-los-angeles-ymca-lost-to-the-flames-foregrounds-a-long-tradition-of-community-support/ Mon, 20 Jan 2025 12:32:00 +0000 https://www.directrelief.org/?p=85019 They got the call on Wednesday evening. The Palisades fire had reached Via De La Paz and decimated the structures along the stretch of road dividing Temescal Canyon Park. The Palisades-Malibu YMCA, which had been in the community for over 100 years, was destroyed. It was one of a few multigenerational community centers within the […]

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They got the call on Wednesday evening.

The Palisades fire had reached Via De La Paz and decimated the structures along the stretch of road dividing Temescal Canyon Park. The Palisades-Malibu YMCA, which had been in the community for over 100 years, was destroyed. It was one of a few multigenerational community centers within the 90272 zip code.

“It’s been very emotional,” said Celina Santiago, Chief Mission Officer at the YMCA of Metropolitan Los Angeles. “This (area) is very much a small-town feel. Everyone is going through it together,” she said.

The YMCA, or Young Men’s Christian Association, has been a feature of Los Angeles life for 142 years, serving the area as a “third space” (somewhere that’s neither home nor work) for people to seek support and belonging. Staff say their focus changed after the worst of the Covid-19 pandemic: A traditional emphasis on health and wellness — the “gym and swim” model — gave way to addressing the social and economic factors, such as education, employment, and food security, that determine a person’s health.

Now, as wildfires continue to burn across Los Angeles county, the YMCA is shifting again — this time, into emergency response. More than 6,000 volunteers are working to ensure those affected by the devastation have what they need to move forward.

The Koreatown YMCA in Los Angeles became a bustling distribution hub for food, water, and other essentials, including Direct Relief-donated N95 respirators and personal care products for evacuees. (Sean Collier for Direct Relief)

Two other local YMCA locations experienced smoke damage, but all are open and operating. Volunteers are organizing donations and conducting case management work to help displaced residents find food, medical assistance, and temporary shelter. Twelve YMCA locations are distribution centers for food, clothing, and other emergency supplies.

Two of the locations offer free childcare while the local school district is closed. Direct Relief distributed N95 respirators to multiple YMCA Los Angeles locations for distribution to the community, as well as personal care products including soap and shampoo for evacuees displaced from their homes. Direct Relief has worked with the YMCA as a distribution point for masks during past fires in Santa Barbara and Ventura Counties as well.

Direct Relief and YMCA staff work to unload personal care products and respirators for distribution at the Anderson Munger YMCA location in Los Angeles. (Lara Cooper/Direct Relief)

During the recent fires, Santiago said the Palisades building was evacuated before the fires reached the structure and no one was hurt. However, she explained that many staff members grew up in the area and worry that the loss of the YMCA will impact their community bond.

Over 20,000 people live in the tight-knit and predominantly homeowner-occupied 90272 zip code. Less than 10 percent lived in a different neighborhood the previous year; those who did relocated from just a few miles away, according to Census data.

The organization has a longstanding history of community support by way of a “safe haven” for residents.

Mario Valenzuela joined the local YMCA at age 14. Other gyms weren’t open to kids and teenagers, he recalled. He joined a leadership program and by the time he turned 18 became a YMCA employee. Twenty-two years later, he remains at the organization as the senior vice president of social impact.

“For me, it was all about just paying it forward,” Valenzuela said. The YMCA “made such a tremendous impact in my life and I wanted to do the same for others.”

He says the organization has transitioned from a health and wellness model to social impact to better address the area’s health landscape. Preventive care services, legal services for immigrants, and routine food distribution — much of which is supported through volunteer efforts — are urgently needed.

Valenzuela said there’s a misconception that these services are just for residents living under the poverty line. In reality, having accessible support is helpful to everyone. Los Angeles YMCA staff anticipate that some services, like mental health interventions, will be more widely needed after the fires.

However, they said, they will look to the Palisades community to figure out the best way to rebuild the destroyed location.

Direct Relief and YMCA staff meet at the bustling YMCA Koreatown location, where many community members could seek support during the fires. (Tony Morain/Direct Relief)

“In order to do this work effectively, we need to understand the communities that we’re working with, and that’s why social impact is so important,” said Valenzuela. “All of the work that we do is data-driven, and all of the programs and services are driven by the voice of our community stakeholders.”

Christina Bragg, senior director of marketing and communications for the Los Angeles YMCA, said local branches set up a few tables in a parking lot as a drop-off station for donations. They received a “massive response” and needed an Amazon truck to make drop-offs at distribution centers.

Even people displaced by the fires have shown up to volunteer and help others, Bragg said.

“It’s been incredibly emotional for everyone,” she explained. “Everyone was impacted in some way because if it wasn’t you that lost your home, you know someone who did. And I think that’s also why people are so quick to find a way to help. They are looking for a way that, if you can go home and be safe, then you want to make sure that you can do anything possible to make everybody else’s experience easier.”

In coordination with the YMCA of Metropolitan Los Angeles, Direct Relief delivered N95 respirators and personal care items for evacuees to the Koreatown YMCA Center for Community Well-Being and Anderson Munger Family YMCA, both of which are serving as distribution hubs for critical relief items and support services for affected community members.

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Few Places to Go in Densely Populated Los Angeles County as Fires Spread https://www.directrelief.org/2025/01/few-places-to-go-in-densely-populated-los-angeles-county-as-fires-spread/ Wed, 08 Jan 2025 21:08:42 +0000 https://www.directrelief.org/?p=84750 Fires continue to torch the densely populated Los Angeles area. Although the latest numbers Cal FIRE has reported indicate nearly 15,000 burned acres, the final numbers are likely to be much higher as high winds continue to drive the blazes’ rapid spread. At least two people have died, thousands of homes are expected to be […]

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Fires continue to torch the densely populated Los Angeles area. Although the latest numbers Cal FIRE has reported indicate nearly 15,000 burned acres, the final numbers are likely to be much higher as high winds continue to drive the blazes’ rapid spread. At least two people have died, thousands of homes are expected to be destroyed, and reports of a burned-down school and other community structures have come in.

As evacuation orders were announced throughout Tuesday evening and Wednesday morning, tens of thousands of people left their homes for safety. Many fled on foot with possessions and pets as roads became too crowded for timely travel.

Many of them might not have gone far. Andrew Schroeder, Direct Relief’s vice president of research and analysis, is examining anonymized population movement data provided by Meta through the company’s Data for Good project. Schroeder said the population between Malibu and Santa Monica, currently threatened by the Palisades Fire, has declined by about 20%, with increased population dispersion to the east and north.

Schroeder explained that, on average, population displacement data indicate that most evacuated people stay close by, traveling an average of only 15 or 16 miles from home.

These data cannot identify specific, individual movements but can highlight general population movements.

However, the area’s densely clustered population and expansive sprawl may contribute to particular health impacts. The relatively short distances traveled by most of the population suggest that local health concerns may impact many evacuees as well as those remaining in place.

The Los Angeles Department of Water and Power has asked residents to conserve water and notified people remaining in Pacific Palisades that water must be boiled for the next 48 hours due to ash in the system. The Environmental Protection Agency has designated much of the Los Angeles area’s air quality “Unhealthy” via its AirNow map.

Public safety power shutoffs, which occur when an electricity supplier deliberately turns off the power during dangerous circumstances to reduce the likelihood of wildfires, affected more than 100,000 people on Wednesday morning. More than half a million more people risk losing electricity from further shutoffs. The loss of electricity poses a health risk for people reliant on medical devices such as oxygen machines and other medically vulnerable populations.

Direct Relief’s local partners have indicated that the fires will interrupt routine health care as nonprofit health providers are impacted or forced to evacuate. Direct Relief staff have activated the organization’s emergency response protocols and are deploying emergency medical supplies and respiratory equipment to affected residents and first responders.

The Los Angeles Fire Department has reported that evacuation orders remain in effect between the Santa Monica and Malibu areas. Extreme winds are forecasted for the area, paired with dry air, are contributing to the fire’s rapid spread. The Pacific Coast Highway from McClure Tunnel to Topanga Canyon is closed.

The first blazes broke out mid-morning on January 7 in Topanga State Park and have spread to several other locations in the Los Angeles area. Fierce winds have shifted the flames exponentially as fires ignite across the county.

The Los Angeles County Fire Chief said there are insufficient resources to combat the flames. According to the chief, the 29 departments were “not prepared for this type of widespread disaster.”

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Fire Destroyed an Island Hospital. Months Later, a Honduran Free Clinic Is Still Bridging the Gap. https://www.directrelief.org/2024/10/fire-destroyed-an-island-hospital-months-later-a-honduran-free-clinic-is-still-bridging-the-gap/ Thu, 17 Oct 2024 18:11:37 +0000 https://www.directrelief.org/?p=82643 It was 1:30 in the morning, but staff from Clinica Esperanza were already at work, packing up their medical supplies. The evening before, on April 19, fire had destroyed the only public hospital on the island of Roatán, Honduras, reducing its predominantly wooden structure to ash and debris. The cause of the blaze is still […]

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It was 1:30 in the morning, but staff from Clinica Esperanza were already at work, packing up their medical supplies.

The evening before, on April 19, fire had destroyed the only public hospital on the island of Roatán, Honduras, reducing its predominantly wooden structure to ash and debris.

The cause of the blaze is still unknown, but its consequences were devastating. According to the International Federation of the Red Cross, over 55,000 people relied on the public hospital for care.

The early-morning preparations at Clinica Esperanza, a local free clinic, were part of an immediate, community-wide response. Patients and hospital staff were being routed to local medical practices to receive emergency care, and staff said they couldn’t imagine having to turn anyone away.

“I cannot handle the idea that people can die because they don’t have any other option,” said Kallie Vallecillo, CEO of Clinica Esperanza, which has operated in the community for 22 years.

Before the fire, the clinic saw about 150 patients a day. In the month following the fire, that number more than quadrupled, to about 650. While things have quieted since the initial, urgent surge of need, staff are still caring for about 50 additional patients each day, as residents who once relied on the hospital look for alternative care. Two other hospitals are still open in Roatán, but they are private entities, and many local patients can’t afford the costs.

Clinica Esperanza, which relies on medical students and volunteers to operate, has extended its daily hours to meet the increased need.

An aerial shot of Roatan’s primary hospital, which caught fire in April. (Courtesy photo)

Building a new hospital structure is expected to take 18 months, Vallecillo told Direct Relief. That’s devastating news for patients with chronic conditions like diabetes and hypertension, many of whom received daily medications at the hospital pharmacy. Medical staff around the island have fewer supplies for procedures and surgeries.  

“We are a nonprofit and we do have limitations, but we know that there’s so many people that love the island of Roatán and they love the people. They’ve been so supportive to our initiatives that we are just taking it day by day,” Vallecillo said.

While the last few months have required more money, time and supplies, staff at Clinica Esperanza say they are willing to do whatever they can to help anyone who needs care. It’s costly, but they continue to share medications and supplies with partners across the island, and to treat as many people as they can.

“I think it would just be inhumane,” Vallecillo said about turning patients away or saying no to partners who need supplies.

Clinica Esperanza staff fill prescriptions for patients. (Courtesy photo)

Vallecillo, whose background is in nursing administration, became the clinic’s CEO just two years ago. She’d been the leader of a Honduran nonprofit that sourced medical supplies for the community. Through her work, she’d developed a relationship with Peggy Stranges, who founded Clinica Esperanza more than two decades ago.

“Ms. Peggy has always been someone who is just a giver,” Vallecillo said. “We serve one mission and that’s to love people. And we love people to the best of our ability.”

Clinica Esperanza, whose name in English translates to the Hope Clinic, was founded on faith.

An American expat and nurse, Stranges moved to Honduras after working at Ohio State University. In her two decades in Roatán, Stranges has become known locally as the person to go to for medical help, a role she describes as “an honor and an onus.”

Pharmacy staff at Clinica Esperanza work with patients. The organization provides primary care services for people living in Roatan. (Courtesy photo)

Arriving in Honduras, Stranges said she wanted to do “God’s work,” but wasn’t sure what that meant at the time. She did missionary work on the mainland before settling in Roatán. When people heard she’d been trained as a nurse, they encouraged neighbors and friends to visit her for assistance.

At first, she saw about 10 patients a day, most of them women and children who needed basic care. As her reputation grew, so did the requests — and the high cost of medical supplies.

“I was praying to God on the way over” to church, Stranges recalled. She remembered saying, “‘If you want me to do this, you better open the floodgates, you know, show me how am I going to do this.’”

Soon after, she was approached by a group of doctors on a medical mission, offering their extra supplies. Other health care workers began donating their time. Outside funding helped Stranges move the clinic from her kitchen table, first to a small apartment under her home, then to an old hotel down the road.

Today, Clinica Esperanza boasts two dozen staff and a host of dedicated volunteers. Plans for the coming year include an expanded birth center with four beds instead of two, and an in-school program to provide dental care to local children.

The financial strain that followed the hospital fire is taking its toll six months later. It’s unclear what funding will be available for future programs. But Vallecillo and Stranges say Clinica Esperanza is committed to doing whatever it can to help people, no matter the cost to the clinic.

“Things that are not in my control, I don’t worry about,” Stranges said. “God is going to provide and he has all along.”


Direct Relief has provided Clinica Esperanza with over $600,000 in requested medications and medical supplies this year.

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For Hard-to-Reach Patients in Michigan, Trust is Key https://www.directrelief.org/2024/09/for-hard-to-reach-patients-in-michigan-trust-is-key/ Tue, 24 Sep 2024 11:59:00 +0000 https://www.directrelief.org/?p=82238 When safety and security are not guaranteed, other life needs, like preventative health care, seem like luxuries. In Wayne County, Michigan, hard-to-reach populations like the unhoused and immigrant families have concerns greater than the future of their own health. Finding a safe space to sleep at night, access to food, and ensuring loved ones are […]

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When safety and security are not guaranteed, other life needs, like preventative health care, seem like luxuries.

In Wayne County, Michigan, hard-to-reach populations like the unhoused and immigrant families have concerns greater than the future of their own health. Finding a safe space to sleep at night, access to food, and ensuring loved ones are safe in their home countries take priority over scheduled doctor appointments for tests that cost money.

Two organizations are focused on meeting those populations with trust.

Street Outreach Teams, a free and charitable mobile clinic, serves the “rough unhoused,” or those who sleep on the street and don’t access social services. Their patients don’t have reliable transportation, phones for calls, or personal identification.

Another Michigan-based organization, C-ASSIST, is a free and charitable clinic in Garden City, Michigan, which serves a targeted population of immigrants from the Middle East, who often encounter language barriers and experience a lack of trust in institutions.

Both organizations were among 19 groups chosen for the 2023 Innovation Awards in Community Health, funded by the Pfizer Foundation with support from Direct Relief. That grant funding supports innovative approaches to infectious disease treatment, with a focus on vaccine education and delivery.

“We don’t get out of the car empty-handed”

While vaccines for common communicable and infectious diseases are free and available, volunteers and community medical professionals at the free clinics say they must prioritize building trust through basic needs and consistency with patients first.

“If they’re hungry and thirsty and don’t have a safe place to stay, they really don’t care about a flu vaccine, that’s the least of their concerns,” said Stanley Stinson of Street Outreach Teams. “So if we can meet their basic needs, then we can kind of move them up that scale to where they might think about their health a little bit more.”

Health workers from Street Outreach Teams work to gather a blood sample from a patient living outdoors in Wayne County, Michigan. The organization is working to help expand preventative health efforts for people who may not have regular access to healthcare. (Courtesy photo)

Stinson is the president and a volunteer registered nurse of the free mobile clinic. Every Tuesday, a team of volunteers meets patients where they are to provide free medical care.

Some of their patients are sex workers and those who have been trafficked. Stinson said there are high rates of influenza, Covid-19, and sexually transmitted infections like syphilis and HIV. While the organization has the capacity to test and begin initial treatments for these diseases, Stinson said the group’s target population is “vaccine hesitant.” To build a rapport, Street Outreach Teams works with a consistent volunteer base, asks questions, and offers basic necessities.

“When we go out there, we don’t get out of the car empty-handed,” he said. “We go out with food, we have harm reduction supplies, we have condoms for sex workers, and we get out and we have things that benefit them, that they want, that they may or may not have access to otherwise.”

Betsy Mott, also a volunteer registered nurse with Street Outreach Teams, said by asking questions they learn what patients are comfortable with and how to better offer information. Mott said that it can be difficult to track vaccine schedules with their patients, but if a person chooses to participate, she is glad to be able to provide a preventative safety measure.

“I think that’s why the preventative thing, in terms of vaccines, is so great,” she said. “Because you can’t always guarantee what someone’s going to do once we leave them, and having something that can provide protection against anything is wonderful, because we know that there’s only so much that we can do.”

Mott said that many of the diseases are transferred through open wounds that are difficult for patients to keep clean and dressed due to their lifestyle. Mott said that blood-borne pathogens are easily spread. During the height of the coronavirus pandemic, many patients were afraid, given they were more susceptible and had fewer options than most for testing, quarantine, and treatment. She said she does the best that she can to help patients in the moment she has with them.

 “I absolutely believe that everyone deserves access to regular, safe, and equitable care…” she said. “Oftentimes people with these kinds of backgrounds don’t get treated fairly within the healthcare system and there’s lots of reasons why people might not want to go to a traditional healthcare setting.”

Prioritizing Health and Prevention

Zeina Berry worked with patients during the height of the coronavirus pandemic, too. Berry, who is chief operating officer at C-ASSIST, said that their patients were vaccine-hesitant and thought Covid was being politicized. C-ASSIST had to ground their work in educational outreach to help patients understand vaccines were available to them and safe and effective. Since the height of the Covid-19 pandemic, C-ASSIST has re-focused vaccination efforts on influenza, hepatitis, pneumonia, and human papillomavirus.

A patient receives a vaccine at a C-ASSIST outreach event. The organization received grant funding to increase outreach to patients for preventative health efforts, including vaccinations. (Courtesy photo)

“The situation, for a lot of them, they’re coming from war zones where their preventative health concerns are the least of their concerns,” she said. “A lot of them are missing vaccinations and a lot of them don’t have trust in their government back home and they’re bringing that mistrust over here.”

During Covid-19, Berry said the clinic used costly, yet effective measures to reach the community. They ran television ads and printed all materials in multiple languages. They hired and worked with volunteers that were part of the community, and showed up to local businesses, grocery stores, and schools to talk to people.

Most patients had questions. They worried about the cost, if they’d have to take time off of work to receive care, and the potential side effects.

Berry said this is when linguistic and cultural competency wins the day.  

“I am a very strong believer, that if you want to build trust with the community, whether that’s a community of color, whether it’s a minority, you have to train somebody from within that they trust, that speaks their language, that looks like them, and that understands their culture,” she said.

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This San Diego Health Center Offers Patients a Career Focused on Community https://www.directrelief.org/2024/08/this-san-diego-health-center-offers-patients-a-career-focused-on-community/ Mon, 19 Aug 2024 18:48:41 +0000 https://www.directrelief.org/?p=81925 Fifteen medical assistants recently graduated from the Laura Rodriguez Medical Assistant Institute, a program of the Family Health Centers of San Diego. Sixty-five percent of participants have been health center patients themselves, and aim to better reflect the community they serve.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

It’s been nine months of long, busy days for Diana Garcia Cortes.

The San Diego-based single mom went to work as usual in the mornings, taking calls from patients at a community health center. But instead of heading home after work, she spent her evenings in classes at the Laura Rodriguez Medical Assistant Institute, working toward a career goal that would also help her serve her community.

The combined workload was wearying and she missed her family, particularly her daughter. But it all felt worthwhile in August, when Garcia Cortes became a certified medical assistant.

Listen to an audio version of this story.

“It’s really, honestly life-changing to know that within a year I’m able to have a different career, better opportunities, a different job,” she said. “It makes a big difference in my life to be able to not worry about bills as much.”

Garcia Cortes graduated from the LRMAI earlier this month, one of a cohort of 15 new medical assistants.

At the institute where she was educated, her story — new qualifications, a new career, and new possibilities — isn’t incidental. It’s part of the mission.

The LRMAI’s program, a project of the Family Health Centers of San Diego, is focused on educating medical assistants who reflect the community they serve. Sixty-five percent of participants have been health center patients, and students have the option of attending full or part-time, as suits their needs.

Direct Relief provided a $450,000 grant to develop the medical assistant education program through its Fund for Health Equity, which aims to reduce health disparities and build a more diverse healthcare workforce.

Graduates — three cohorts have completed the program thus far — say the experience is “life-changing,” offering them a pathway to further their education, begin a career path, and support their community.

Dr. Byron Scott, Chair of Direct Relief’s Fund for Health Equity, speaks to new graduates in San Diego. (Courtesy photo)

FHC of San Diego has 27 locations. The health center serves about 160,000 patients, with over 95% of them living at or below 200% of the federal poverty line, according to HRSA data. Most identify as part of a racial or ethnic minority.

Pauline Lucatero, vice president of community affairs at the health center and chief academic advisor at LRMAI, said the level of enthusiastic interest from patients was unexpected but “beautiful.”

“I interview every single one of our prospective students, and they share their stories with me, and the diversity in the background, the diversity of the life experiences that they share, it’s really, really powerful,” she said.

Garcia Cortes was born in Mexico and emigrated to the United States with her parents at age nine. She went to high school in San Diego and was unsure of her future until former President Barack Obama signed an executive order, the Deferred Action for Childhood Arrivals, that temporarily prevents deportation and allows her to legally work in the United States as an adult.

She took on customer service roles. Paying to go to school, or taking the time away from her daughter, seemed out of reach.

Two and a half years ago, she began working at the health center, helping patients schedule appointments and coordinate transportation. When her supervisor mentioned the medical assistant program, the opportunity to further support patients piqued Garcia Cortes’ interest.

“Seeing how grateful the patients are…being able to go to their homes since they were not able to come to the clinic…or just seeing the difference that it made in their life: That made me want to keep learning,” said Garcia Cortes.

Completing the program wasn’t easy, but the single mom said her parents and siblings kept her motivated, reminding her of the difference it would make for Garcia Cortes and her daughter to continue her education.

Along with nine of her classmates, Garcia Cortes continues to work at FHC in her new role. If graduates choose to stay on as staff members, the health center will reimburse their tuition costs after three years. She plans to continue working and to become a licensed practical nurse through the LRMAI program in the future.

Lucatero, who began her career as a medical assistant and is also a registered nurse, said that’s how the program works. Tuition rates are kept low, offering a “huge lift” for students who want to advance their careers but can’t afford the typical cost of education programs like these.

“I’m most proud that we’re able to offer this opportunity for people who didn’t even know that it exists for them,” she said. “Just raising their awareness that, hey, you may have grown up really rough, but we’ve created a very safe environment for them to thrive in and give them a future to look forward to.”

For an August graduation ceremony, students selected two speakers from their cohort. Garcia Cortes was one. Vanessa Montano-Ortiz, who celebrated her 18th birthday just one week after completing the program, was the other.

While giving a graduation speech was “nerve-racking,” she said, it was an honor to express her classmate’s pride and joy in completing the program and in their increased capacity to help others.

Vanessa Montano-Ortiz applied for the medical assistant training program because she wanted to help people within her community. (Photo by Vanessa Montano-Ortiz)

“People are coming to us because they’re sick, they don’t feel well, and if they can leave even with a slight smile or a compliment that you gave them, you make them feel well taken care of, they feel a bit better,” Montano-Ortiz said.

Growing up in California and Mexico — she moved back and forth with her family until she finished high school in San Diego last year — Montano-Ortiz wanted a career that would help her community. Just a few months after her high school graduation, her stepfather recommended the medical assistant program.

Her achievements, which allow her to work with her neighbors and benefit her community, seemed impossible only a year ago, she said. One of six graduates who also completed the national certification — an optional, additional accreditation for LRMAI graduates — Montano-Ortiz, like Garcia Cortes, has a future career as a licensed practical nurse in her sights.

In just a few short weeks, she has seen the difference a medical assistant can make. She said that small gestures, like introducing herself and asking patients their names, or explaining where she’s going to touch them before a blood pressure or temperature check, make people more comfortable and relaxed.

“I’ve had patients who, quite literally, just thanked me for introducing myself, for saying, ‘Hey, my name is Vanessa and I’m going to be the medical assistant helping you today,’” she said.

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Medicaid Changes Roiled the Nation. Health Centers Are Smoothing the Path to Care Access. https://www.directrelief.org/2024/08/medicaid-changes-roiled-the-nation-health-centers-are-smoothing-the-path-to-care-access/ Wed, 14 Aug 2024 17:51:58 +0000 https://www.directrelief.org/?p=81793 Over the past year, patients who rely on Medicaid have been on a roller coaster of changing rules and requirements. More than 24 million people have been disenrolled from the public insurance program since March of 2023 — often without realizing it had happened — although many later regained their coverage.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

Over the past year, patients who rely on Medicaid have been on a roller coaster of changing rules and requirements. More than 24 million people have been disenrolled from the public insurance program since March of 2023 — often without realizing it had happened — although many later regained their coverage.

Now, a new hurdle is emerging. People who currently have Medicaid have until the end of November to make the case that they should keep it. Documentation is daunting, and many underserved patients don’t know whether they’re eligible at all.

Health centers in the southeastern United States are working to overcome the challenges, helping patients understand the rules and navigate the process so that they don’t lose lifesaving coverage.

They’ve partnered with local governments for media announcements, opened enrollment services to non-health center patients, participated in community events, and made calls or shown up to patient appointments to talk about access to care.

A Shifting Landscape

The story behind the changes is a complicated one.

During the height of the Covid-19 pandemic, the US Centers for Medicare and Medicaid Services, or CMS, allowed continuous Medicaid enrollment for individuals and families. Even if someone wouldn’t be typically be eligible, they were allowed to continue receiving Medicaid coverage, no matter their socioeconomic status.

The end of that provisional coverage and the return of enforced eligibility standards, which began on April 1, 2023, is widely called “unwinding.”

Now, enrolled patients have until the end of November to submit documentation to determine future Medicaid status or find a new solution for healthcare coverage.

Some federally qualified health centers, whose patient bases typically include uninsured, underinsured and Medicaid-supported patients, expect a brunt financial hit as fewer people qualify for the government-funded program. Private practice physicians aren’t required to accept Medicaid patients and health centers receive a Medicaid reimbursement for certain services.

However, health centers say they’ll treat patients whether they are enrolled in Medicaid or not. Their biggest concern is the number of patients, especially those with chronic conditions, who won’t seek out medical care at all because they believe they no longer qualify for coverage.

A “Lag in Information”

In Florida, a state whose legislature has long fought against expanding access to Medicaid, health center staff fear that unwinding has made their patients more unsafe.

Sandra Algarin, outreach and marketing lead at Community Health Centers in Florida, said that without expanded access to Medicaid, patients are more likely to visit hospitals for emergency care, and refuse scheduled follow-ups and general preventative care with general practitioners at health centers because they (incorrectly) believe they can’t afford them.

Algarin’s own family has struggled with lack of access to quality care the past year. Her mother, who has dementia, needed additional care. But while their household didn’t have the funds to pay out of pocket, they didn’t qualify for Medicaid support. Instead, Algarin had to bring her mother to work with her for months because hiring a caregiver wasn’t a possibility, she said.

Even in states where Medicaid has expanded, health center staff say it’s not enough.  

“There are absolutely still people who fall through the cracks,” said Ashley Shoemaker, of Louisville, Kentucky. “A lot of these people…are actually eligible, but they don’t know that they’re eligible or, now with the unwinding, they lost coverage. So, a lot of those are our most vulnerable populations.”

Shoemaker is the Director of Outreach and Enrollment at Family Health Centers, Inc. Kentucky expanded Medicaid through the Affordable Care Act with provisions that allow people to access a state health care plan. As of August 2024, about 1.5 million people in Kentucky are covered by Medicaid.

A certified Connector under the state health care plan, Shoemaker said the state took advantage of expanded access and introduced continuous coverage for children in 2023. However, she explained, people don’t necessarily know whether they qualify for coverage and may avoid making an appointment to see a physician due to a “lag in information.”

Sharing the Message

To keep people informed, FHC did a joint press conference with the Louisville mayor and makes routine appearances at local health fairs and community outings. The health center also offers an extended service: Whether or not someone is a patient there, they can walk in and receive a consultation on how the Medicaid rules apply to them.

Shoemaker said there are a lot of “happy tears,” when patients realize they can afford to visit the doctor: “A lot of people you know, they’re upset at first when they’ve lost their medical coverage…But when they find out that there is still affordable insurance available, it definitely eases some of those concerns.”

In states where Medicaid was expanded during the pandemic, health center employees are trying to find ways to share information with patients.

Nesita Bishop of Roanoke Chowan Community Health Center works with a coworker to coordinate patient needs. (Photo courtesy of RCCHC)

“The message that really gets through in our state is, ‘More Medicaid for more people,’” said Leslie Wolcott, director of communications at Roanoke Chowan Community Health Center in North Carolina. “What I tried to do is make sure that we are reconveying that message, more Medicaid for more people, [and] not complicating it. And then once people think, ‘Oh, more people qualify,’ then directing them to people that can help them put the application together and help get that [coverage].”

North Carolina expanded Medicaid access in December of 2023, a few months after Medicaid unwinding was announced. Wolcott said staff contend with misinformation and “mixed messages” in their efforts to connect patients with health care coverage. The state even conducted market research to determine the best ways to communicate with the public about the issue, Wolcott said.

RCCHC patients can walk into the health center and work with staff on Medicaid forms. The health center uses the same QR code as the state to find Medicaid-related information and has a dedicated phone line for Medicaid questions.  Trained staff are also available at satellite sites to discuss Medicaid, including their school-based program and mobile unit.

Nesita Bishop, Business Office Coordinator at RCCHC, said their initial outreach included making calls to patients at home. She found that patients were closed off and unlikely to listen over a home phone call.

“I started (looking for) patients on our schedule that did not have any coverage and I would just go to that clinic on that day when they come in for their appointment,” said Bishop. “And while they’re waiting, I would just chat with them and get familiar with them. And then they were more willing to come in and talk to me,” she said.

Bishop said it’s difficult to determine whether their Medicaid numbers have increased or decreased as the unwinding period continues. However, she has noticed an uptick in women of childbearing age and single individuals who are looking for coverage.

Preventing “the Churn”

Wolcott said they’ve learned that it’s important to have staff available to work with patients on documents because it can also be an exhausting ordeal.

“It’s income-based and it’s a strange percentage of a person’s income,” she said. “And qualification is different depending on how many people are in their household. It’s all kinds of things so we don’t try to leave it up to the patients to figure out if they qualify or not.”

In the past, patients have experienced burnout contending with the annual application and the obscure financial rules that can disqualify them from the program. Wolcott said that the more patients they can prevent from the unwinding, the more likely patients are to continue preventative care.

“If you think about low-income people, you’re not always in the same job and you’re not always making the exact same amount of money,” she said. “So for Medicaid, when you get kicked off and then you’re back on you just stop trying because it’s such a hassle to get enrolled [with] a doctor again. And so one of the things expansion addresses is the churn, and more people can stay on without getting frequently kicked off.”

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Fleets of Mobile Medical Units Provide Made-to-Order Care Across Florida https://www.directrelief.org/2024/06/fleets-of-mobile-medical-units-provide-made-to-order-care-across-florida/ Tue, 25 Jun 2024 17:14:53 +0000 https://www.directrelief.org/?p=80206 Whether they offer tooth cleanings or postpartum check-ins, mobile medical units are a growing fixture of health care. These roving clinics make it possible for health workers to serve hard-to-reach patients — those who don’t have access to reliable transportation, can’t take time off work for appointments, or live in rural areas with long distances to […]

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Whether they offer tooth cleanings or postpartum check-ins, mobile medical units are a growing fixture of health care. These roving clinics make it possible for health workers to serve hard-to-reach patients — those who don’t have access to reliable transportation, can’t take time off work for appointments, or live in rural areas with long distances to the nearest clinic.

Now, four community health centers across Florida are expanding their fleets with new mobile health units, each retrofitted to meet a different local need.

Orange Blossom Family Health Center, Evara Health Center, Central Florida Health Care Center, and the Healthcare Network of Southwest Florida were awarded the units earlier this year. The trucks were fitted out for dental care, medical support, prenatal and postpartum care, and disaster response. Representatives from each health center said that increasing their mobile capacity will allow them to reach more patients more effectively.

The Florida Association of Community Health Centers secured several box trucks through the State of Florida’s Division of Emergency Management. In the summer of 2021, the State was winding down mobile covid testing, which it had conducted using the trucks. The Association offered the vehicles to its members through a raffle.

Over twenty-five health facilities showed interest. Seven members were awarded units and over half of these received additional funding from Direct Relief to retrofit the trucks for specific medical needs.

Gregory Hall, director of operations at Central Florida Health Center, said their mobile unit will provide optometry care. The health center serves three counties, including the fast-growing Polk County. Hall says the health center needs more resources to serve their expanding population.

“It’s going to be a tremendous add in those rural parts of our service area…areas where folks are just not getting care,” Hall said.

Polk County is situated between Orlando and Tampa. According to census data, the median household income is just over $62,000. About 40% of households in the county earn less than $50,000 annually.

Florida is one of ten states that has not expanded access to Medicaid. Under the current law, residents who qualify may earn a household income that is considered low or very low; for a three-person household the annual income before taxes must be below $34,341, according to the state of Florida.

John Fletcher, chief operating officer and general counsel at Healthcare Network of Southwest Florida (HNSWF), said their mobile unit will be used for general medical support and disaster response. The health center covers an expansive rural area with limited public transportation. Fletcher said the ease of mobility will allow them to further support migrant and farmworker populations.

HNSWF has a smaller patient base than other health centers in the state, but there’s a catch: That small patient population is scattered over a vast landmass. The rural setting creates transportation challenges and limits the center’s accessibility.

“It makes a big difference for our people,” Fletcher said.

In 2017, Hurricane Irma tore through the area, causing severe damage and limiting access to health services. Fletcher said the area experienced damage again in 2022 from Hurricane Ian.

Mobile units have been an effective way for HNSWF to provide post-disaster care in the past. Health workers have used them to give tetanus shots and other vaccinations, treat cuts and scrapes, and dispense emergency medications. Fletcher said that they also consider waterborne illnesses that people don’t generally think about when they’re trying to recover their homes

Irma “basically shut down the whole community for two weeks, and for some much longer than that,” Fletcher said.

Healthcare Network of Southwest Florida brings mobile medical unit to Immokalee, Florida to provide free HIV screenings (Photo provided by Healthcare Network of Southwest Florida).

All four health centers are adding to existing mobile unit fleets. Some had larger buses that can be difficult to bring to community functions with limited space or are costly to gas up for long road trips. The smaller, 25-to-40-foot box trucks allow health workers to maneuver wherever they are needed to provide services, even for simple needs like providing air conditioning or a clean bathroom in a rural area.

Gianna Van Winkle, Director of Emergency Management Programs at FACHC, was the mastermind behind the program.

“We really encourage our health centers to tap into available resources,” Van Winkle said. “This project exemplifies what can happen when everyone works together, and everything works out well.” 

Jermaine Forrest, chief operating officer at Orange Blossom, said the new mobile unit provides the health center with six in total. In 2022, the health center responded to Hurricane Ian and used the mobile units at sister properties to serve patients who were in flooded areas or who were experiencing power outages.

The new unit will serve another, specialized function: providing optometry services to patients who might otherwise go without.

With its custom retrofitting materials, this mobile optometry clinic would have cost the health center hundreds of thousands of dollars. 

“Without grants, most organizations would probably back out and not be able to afford a machine like this,” said Forrest.

In Pinellas County, the new mobile unit will be used to increase marketing tactics, support community health measures like regular physicals for student athletes, and provide prenatal care.

Kim Schuknecht, chief operating office and compliance officer at Evara Health in Pinellas, said the health center received an additional grant to provide care for at-risk moms and soon-to-be mothers. The additional financial assistance will allow the health center to meet expectant and postpartum mothers at their homes.

“For those that have really complex issues and then post-delivery, the plan is for the first couple of visits with mom and baby and we will send the unit back out to the home and do a visit there with them as well,” Schuknecht said. 

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Lessons Learned: Disaster Responders Prepare for an Active Hurricane Season https://www.directrelief.org/2024/06/lessons-learned-disaster-responders-prepare-for-an-active-hurricane-season/ Mon, 10 Jun 2024 18:56:42 +0000 https://www.directrelief.org/?p=79678 Emergency antibiotics. A family meeting spot. Weatherproof renovations. For local healthcare organizations, the lessons learned from a natural disaster are hard-won and carefully implemented. Hurricanes, extreme temperatures, wildfires, tornadoes, and earthquakes each pose catastrophic threats. As these disasters worsen and occur more frequently, local responders are learning how to prepare their neighbors and safeguard community […]

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Emergency antibiotics. A family meeting spot. Weatherproof renovations. For local healthcare organizations, the lessons learned from a natural disaster are hard-won and carefully implemented.

Hurricanes, extreme temperatures, wildfires, tornadoes, and earthquakes each pose catastrophic threats. As these disasters worsen and occur more frequently, local responders are learning how to prepare their neighbors and safeguard community health.

Each year, Direct Relief stages caches of emergency medicine in locations across the United States that are vulnerable to hurricanes, and gathers information and wisdom from health facilities that opened these hurricane prep packs during or after the tropical storm season.

Essential medicines are packed before shipment to hurricane-prone communities in the United States, which are facing a high-activity storm season. (Lara Cooper/Direct Relief)

With the 2024 hurricane season underway, Direct Relief spoke to two past and current recipients of the packs, the Mobile County Health Department and Virginia B. Andes Volunteer Community Clinic to discover what they’ve learned from responding to disasters.

“Make sure you have a plan for your people, make sure you have a meet-up place, and make sure you have enough medicine to last you,” said Melissa Creighton, grants manager at the Mobile County Health Department in Alabama.

Mobile County experienced extreme winds and flooding from Hurricane Michael in 2018. Originally, the National Weather Service predicted that it would be a milder event by the time it hit the Florida panhandle. Conditions changed rapidly, and by the time it made landfall, Michael was a multi-state Category 5 tropical storm with winds over 160 miles per hour.

Over two dozen people died and many more were injured.

Since the brutal disaster, Creighton says the Health Department has made changes to better prepare for future extreme weather events. Staff members use social media and a real-time phone application to update residents on potential storms. An update might tell residents what items to keep on hand, whether an evacuation is needed, and where to go for assistance. They’ve set up a robust emergency response plan for staff to coordinate communication and expectations throughout an event. Storm watches start as early as 120 hours before projected landfall.

The department has also installed new generators at healthcare facilities and refurbished an old school building to use as an emergency medical shelter. The shelter’s reliable power source has become crucial for residents who need to shelter in a temperature-controlled environment or need to power a medical device.

Another innovation is stockpiling emergency supplies of insulin, antibiotics, and bandages for anyone who’s had to leave home without their supplies.

“We’re really a last resort for folks,” said Kelly Warren, executive director of Family Health at the Mobile County Health Department.

In Florida, Suzanne Roberts, CEO of the Virginia B. Andes Volunteer Community Clinic, said they will use a mobile medical unit for better access to rural and hard-to-reach residents during difficult weather.

Staff at the Virginia B. Andes Volunteer Community Clinic in Port Charlotte, Florida, examine the contents of a Direct Relief-donated field medic pack that was among the medical aid provided after Hurricane Ian to support patient care. (Zack Wittman for Direct Relief)

With a $100,000 emergency grant from Direct Relief, Roberts said the health center has installed new air conditioning units destroyed after Hurricane Ian to keep residents cool during the excessive heat; restored generators at their free-standing clinics; stockpiled emergency response kits in their pharmacy; and weatherized their building to prevent further roof damage. Additional funding for repairs was secured through insurance, FEMA, the National Association of Free and Charitable Clinics, and other nonprofit organizations.

“I think we’ve got it pretty buttoned up in regards to how we’ll make a difference this year versus our last hurricane,” Roberts said.

A patient is seen in the mobile clinic run by Virginia B. Andes. The free clinic has expanded services into the community since Hurricane Ian swept through the community in 2022. (Courtesy photo)

The local county commission approved a $750,000 grant to the health center to support a new mobile health unit, Roberts said. In exchange, health center staff will serve the surrounding counties, traveling to people who don’t have reliable transportation, live in rural areas, or have difficulty leaving their homes. New partnerships will help with the increased staffing these measures require.

Roberts said that since Hurricane Ian, staff have learned how important it is to communicate with staff and local partners on extreme weather response. For example, when Ian hit Charlotte County, the hospital experienced major damage, and relied on the health center and other providers to serve patients. Now, health services throughout the county will work together for the upcoming hurricane season.

These preparations are important for another reason: Recovering from a disaster can be slow and unpredictable.

Natalie Simpson, a faculty expert on emergency management at the University of Buffalo, told Direct Relief in November that federal dollars for emergency response aren’t allocated until local officials declare a state of emergency. Even then, filing documentation and waiting for reimbursement can take months or even a year.

Direct Relief contacted the Federal Emergency Management Agency in November, requesting information on the money spent to reimburse hard-hit areas from natural disasters in the last three years. The agency declined to provide specifics, as some emergency declarations are still in place. One thing was clear, however: Public need for these funds has only gone up.

“The cost and frequency of national disaster declarations has increased markedly over previous decades. Regardless of the number of disasters or their intensity, FEMA is ready to help communities before, during and after disasters,” a FEMA spokesperson wrote in an email to Direct Relief. “And FEMA is not in this fight alone. FEMA works closely with our federal, state, tribal, territorial, and local partners to reach the communities who need assistance the most.”

Most recently, CARES Act dollars were used to support emergency response needs, health centers reported.

“We were very excited about it because there was such a great need,” Roberts said.

Warren, of Alabama’s Mobile County Health Department, reiterated how difficult it is to pinpoint how much a natural disaster costs the department. Every storm is different, and variables include hazard pay for employees, the cost of gas for mobile units, any emergency supplies they need to order, and the cost to replace or repair damaged property.

“It really depends on how long the response period is,” Warren said. “How much damage has the agency suffered and how long are our services needed?”

The intense preparations that public health departments and safety net providers have undertaken may be more needed than ever this year. The National Oceanic and Atmospheric Administration predicts an active hurricane season from June 1 through the end of November.

At Mobile County Health Department, staff members are particularly worried about misinformation and complacency over a long and wearying season.

Erin Coker, an emergency response manager, said that disasters generate plenty of false information on social media. The health department hopes their mobile app will help — and will encourage residents to take the weather events seriously.

Because hurricanes and extreme heat are a constant in the Gulf Coast, people can become complacent, even when there is an evacuation order, Coker explained. Those with pets or livestock are less likely to leave. The same is true for people who don’t have reliable transportation, don’t have family in the area to shelter them, or can’t afford a hotel stay.

“Weather folks will predict the worst storm possible and people evacuate, and they come home and they don’t even have leaves on the ground,” Coker said. “So they say, ‘Next time I’m not leaving because you predicted this and that didn’t happen.’ It’s very hard to break that complacency and encourage them to truly watch the local news and not the Facebook news.”

Direct Relief has supported both Virginia B. Andes and the Mobile County Health Department with hurricane preparedness packs each year, as well as ongoing medical support.

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Florida Health Centers, Free Clinics Find New Ways to Train, and Retain, Health Workers https://www.directrelief.org/2024/04/florida-health-centers-free-clinics-find-new-ways-to-train-and-retain-health-workers/ Tue, 09 Apr 2024 11:24:00 +0000 https://www.directrelief.org/?p=79029 Employment in healthcare settings remains below pre-pandemic levels, according to a report released in March. The number of healthcare workers dropped dramatically during the start of the coronavirus pandemic and peaked in 2022. While the last two years provided a sharp increase in employment, report findings share that the country has not yet returned to […]

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Employment in healthcare settings remains below pre-pandemic levels, according to a report released in March. The number of healthcare workers dropped dramatically during the start of the coronavirus pandemic and peaked in 2022.

While the last two years provided a sharp increase in employment, report findings share that the country has not yet returned to pre-pandemic levels—especially in skilled nursing. The nation’s aging population will require more healthcare services, and while inflation has affected the economy, healthcare has historically been a safe choice for employees.

To thwart further turnover and increase job opportunities, health centers and free clinics are approaching workforce development by building career pathways and encouraging career literacy. These federally and privately funded institutions have advocated for programs that teach, train, and mentor the incoming and current healthcare workforce to support the nation’s safety net population.

In Florida, a state that has not elected to expand Medicaid, health centers serve 1.7 million patients. According to the National Association of Health Centers, the organizations created over 25,000 jobs in 2021. Steven Bennett, Director of Workforce Development Programs at the Florida Association of Community Health Centers, said the position with the highest turnover rate within Florida health centers is the entry-level position of medical assistant, followed by dental assistant.

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FACHC surveys the 54 health centers across the state every six months to learn and analyze the workforce. The latest survey, which dates to December of 2023, reported an increase in the number of unique open positions. Including medical interpreters, which are necessary given nearly 25% of health center patients do not speak English as their first language.

“I think we now sort of see what happens when the house is on fire, and we don’t have all the things in place,” Bennett said.

Community Health Center of Florida, Inc., or CHI, operates nine health center sites and 35 school-based sites for patients in Florida’s 28th congressional district. The district was created after the 2020 census results showed an uptick in the rural area’s population. Over half of the district’s census respondents identified as two or more races, and the majority of respondents identified as a minority race.

Peter Wood, Vice President for Planning and Government Affairs at CHI, said the health center has a commitment to strengthening the overall primary care sector, specifically by serving underserved communities. Patients within the communities that CHI serves are more likely to be adversely and disproportionately affected by the social determinants of health and have a higher rate of chronic conditions.

Given CHI’s commitment to the community, the health center operates a teaching program that encourages providers to take on additional educational opportunities and to use their new skills in the same location. The teaching center is the first of its kind, nationally, and includes residency programs in family medicine and psychiatry. CHI is developing the program to include a dentistry residency and an internal medicine residency program.

“A higher percentage of them would end up taking jobs and staying in those areas, as opposed to working in a hospital and then finding another job that was not serving the underserved neighborhoods or areas of the country,” said Wood.

While medical staff at any workplace must adhere to specific guidelines and educational criteria, Bennett says there are “foundational similarities, but different types of competencies,” among health center and private practice employees. They require a highly qualified workforce that is also representative of the community they serve. Health center staff are more likely to work with patients who may not have insurance, have insurance through Medicaid, do not speak English as a first language, and may not trust or have had prior experience with providers, making them less trusting of the medical process.

“It’s the whole gambit of human complexity that arrives at our front doors, and we have to staff and build a workforce that is able to not only deal with healthcare challenges but able to manage and articulate responses to those complexities as well,” Bennett said.

While recruiting a qualified workforce is important, Bennett says it’s equally important to retain current employees. The director said health centers must take a holistic approach in their efforts and consider what career pathways look like in the long term. He encourages career literacy so that potential and current employees can better understand their career options and suggests that every employee has, at minimum, a two-year plan for their career and mentoring support. He also suggests that health centers have partnerships with local organizations, faith-based centers and schools to engage more people.

Several health centers and free clinics throughout Florida have partnered with MAVEN Project, a national nonprofit that supports primary care providers, for its mentoring program. Retired physicians volunteer to mentor current providers on clinical and or leadership skills in a trusted environment.

“I was like, ‘please, sign me up’,” said Hillary Glenn, doctor of nursing practice and co-founder of Point Washington Medical Clinic in Florida.

Glenn began working with MAVEN Project pre-pandemic and requested a mentor during the height of Covid. She said there was mixed messaging throughout the state regarding the pandemic, and she wanted to confer with another medical professional. She participated in the organization’s weekly Covid update and had bi-weekly calls with her mentor to make sure that she was up-to-date on best practices and that her organization was providing the most accurate medical advice.

“It helped me a lot professionally and to guide the organization in the right direction and (to) do things that were best practice,” Glenn said.

Glenn said that it can be difficult, especially in rural and or underserved parts of the country, to find specialists who will see patients from health centers and free clinics. She said that with the Maven Project, that access is less difficult. She called the mentor program “brilliant” and “an incredible resource for the charitable sector.”

Dr. Lo-Ann Nguyen, is a volunteer mentor for MAVEN Project and finds value in the “thought partnership” it provides to current health center employees. Like Bennett, she says medical professionals must consider the full trajectory of their careers. Nguyen has worked with a physician at a health center in Florida to support their leadership capacity and their long-term career goals for the past year.

Nguyen said that the physician expressed feeling burnt out and they have worked together on how to delegate tasks and rejuvenate their enthusiasm for their work. Nguyen said it’s common for providers to experience exhaustion. She said that she reminds her mentees of their “why” so that they think about their career trajectory and are less likely to quit.

“If you have that basic value of why you went into medicine, why you spend so many years studying and training, what is it that drew you here?” she said. “And so, how do you find joy in the work?”

Both Bennett and Nguyen emphasized the need for recognition on the job. Nguyen said providers need to know that they can be leaders within the organization and that, as leaders, they should express gratitude and create a culture of positive feedback.

“Make your staff feel empowered, feel valued, and they tend to stick with you,” she said. “They will help you more, and they’ll take better care of your patients for you. So, it’s all Win-Win all around.”

One misconception about health center employment is low salary.

“Meeting market rates for compensation is essential for not only building and retaining staff but for delivering the quality care that patients deserve,” Bennett said.

According to FACHC salary reports, most health center staff earn more than the statewide average if they work the same role at a different medical practice. However, it’s not true for every role. Bennett says that’s why having career pathways is important—it prevents employees from quitting every other year for similar roles with slightly higher pay.

“The truth is, no one’s going to retire rich working at a community health center,” Bennett said. “But the good thing is, no one comes to a community health center to get rich, right? You go into your career at one of these centers because of something deep, the mission and servant of heart.”

Direct Relief has supported health workforce development and training, including through the MAVEN Project, which connects community providers with mentorship and expertise.

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Plan A Health Hits the Road for Patients in Mississippi Delta https://www.directrelief.org/2024/03/plan-a-health-hits-the-road-for-patients-in-mississippi-delta/ Thu, 14 Mar 2024 16:33:53 +0000 https://www.directrelief.org/?p=78435 MISSISSIPPI — “You get this service, you get this service, you get this service!” the Plan A Team chanted in unison, mimicking Oprah Winfrey’s iconic “You get a gift!” from her Favorite Things episodes. In reality, everyone receives a gift at Plan A Health: quality medical care at no charge to the patient. Plan A […]

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MISSISSIPPI — “You get this service, you get this service, you get this service!” the Plan A Team chanted in unison, mimicking Oprah Winfrey’s iconic “You get a gift!” from her Favorite Things episodes.

In reality, everyone receives a gift at Plan A Health: quality medical care at no charge to the patient.

Plan A provides reproductive and primary care health throughout the Mississippi Delta, a region that historically has had poor health outcomes and low economic status. Their small team operates a mobile medical unit, outfitted with two exam rooms, that truck driver Antoinette Roby drives from city to city. Since its inception in 2018, Plan A has expanded to include a pharmacy, mail-order prescriptions, options for contraceptives, pre-and-post-natal care for patients with HIV, and telehealth for family planning. They’ve also hired a nurse practitioner that patients can call or text directly to ask questions.

While many initiatives were created to combat health disparities in Mississippi and have worked to increase access to care, the state still needs to catch up in adequate health measures. Mississippi’s government is one of the last states to consider expanding Medicaid. The State’s Health Department reported an increase in infant mortality in 2021, making Mississippi the state with the highest number of infant deaths in the country.

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Plan A’s brick-and-mortar site is in a small town within the Delta, within an unassuming building off the main road that was a previous physician’s office. Their next goal includes an expansion into rural Georgia, where health disparities mimic the Mississippi Delta.

“It’s really been a delight to see how it’s grown, it’s pretty cool,” said Dr. Caroline Weinberg, CEO of Plan A.

Weinberg is the only non-Mississippi native on the team. The New Yorker founded Plan A and has hired people from the communities that Plan A serves. In turn, they’ve built trusting relationships across the Delta and more than doubled their patient base in the first three years of operation.

“If you put the trust in the community, (and understand) that they know what they need, and that services delivered by the community for the community are so important,” she said. “And then empower the people in the community to deliver those services.”

The people she’s hired are also well-known community members, like Desiree Norwood, who is the mayor of her hometown of Sunflower, Mississippi. Norwood said when the mobile medical unit arrives in Sunflower, people are excited because Plan A has built a reputable reputation.

“A lot of organizations come into the community, and they do evaluations and research and then what happens? They leave,” she said. “We’ve actually been able to fill a lot of gaps and alleviate some of those barriers that they’re facing.”

Norwood said a lot of trust-building has happened because the team lives in the areas that they are serving. They endure the same barriers to success and have remained in the Delta to improve the conditions. Norwood is known for taking her personal vehicle during off hours to visit patients who have asked for emergency contraceptives or general health inquiries. The small-town mayor said there is no such thing as a “9 to 5” for her.

“This isn’t working a job, it’s a passion,” Norwood said.

Every Plan A employee shared the same sentiments. Roby recounted a time when she followed up with a patient whose blood pressure was too high and asked him to seriously consider their suggestions on lifestyle changes. Months later, the patient’s wife approached Roby and thanked her for the conversation; her husband had listened, made changes, and was in better health.  

Antoinette Roby drives the mobile unit for Plan A Health (Olivia Lewis/Direct Relief)

Roby said that many uninsured people have neglected to attend doctor appointments and that some don’t know what to say or ask for when they meet with medical staff.

“You have to break it down and give them a better understanding,” she said. “Provide a higher level of patient care.”

Roby grew up in the Delta and said that the openness to learning about health conditions is growing. The driver of the mobile clinic said that parents are willing to learn about options for contraceptives for young adults and options for pre-natal and post-natal care with trusted physicians.

Roby said working at Plan A means a lot to her personally. She’s seen the effects of health disparities on her neighbors and wants to see better outcomes. She said that too often the people of the Delta have been overlooked for access to quality care.

“We never want anyone to have to choose between taking care of their family and getting the health care that they deserve,” Roby said.

While Plan A is a complement to other affordable health options in the area, some things set them apart. Plan A staff say they want to ensure that patients have options for their care. The health center offers variations of contraceptives and birth control for those who want to use the assistance. According to Weinberg, many women stop using birth control because of the side effects and the costly expense of making more appointments and purchasing new options.

At Plan A, patients can request the birth control that works for them.

Having direct access to a provider is a “big deal,” said Telvin Harrington, a community health worker at Plan A. He said that the community has embraced their team not only because they truly care, but because they can relate to the circumstances. Patients don’t have to wait 60 to 90 days for an appointment, and while transportation barriers are persistent in the area, the mobile clinic has scheduled stops so that residents know which days of the week they can receive care.

“Going to someone who looks like you, is relatable, and (can) build meaningful relationships with them, that’s important,” he said. “I come from a low-income family, and not all of my family members who have been sick have been able to afford healthcare…so just being able to see someone who is most relatable to your circumstance, it feels better.”

Direct Relief, through grant support from Organon, has awarded $800,000 to four clinics, including Plan A, which aims to address the drivers of unintended pregnancy in the U.S. through community-informed, collaborative approaches.

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Falling Temps Pose Dangerous Health Concerns for Unhoused People in the U.S. https://www.directrelief.org/2024/02/falling-temps-pose-dangerous-health-concerns-for-unhoused-people-in-the-u-s/ Wed, 14 Feb 2024 18:21:42 +0000 https://www.directrelief.org/?p=77910 Winter Storm Lorraine brought cancellations and cold weather crises, exacerbating the plight of the growing unhoused population in the U.S. Northeast, with life-threatening cold in places like Chicago. Organizations like Street Medicine Detroit and Care for the Homeless in New York provide essential care for frostbite and other health concerns but face challenges due to policy changes and social issues. The January point-in-time count is expected to show a 12% increase in homelessness, highlighting the inadequacy of current support systems, as shelters are often full, separated, and insufficiently accessible.

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As Winter Storm Lorraine moved through the U.S. Northeast this week, snowy, frigid weather caused canceled flights and school closures. While 2024 is expected to be an El Niño winter with warmer than normal temperatures, the coldest days of the year in some places have measured tens of degrees below zero with severe wind chills.

The bitter weather is a nuisance for most but can create dangerous health and living conditions for the nation’s growing, unhoused population. Chicago experienced severe cold weather in mid-January, coupled with a wind chill, or the rate of heat loss from exposed skin, at 40 degrees below zero, according to the National Weather Service. Experts in cold-weather states and working with people who are unhoused are addressing health concerns, but say the number of people with housing needs is growing.  

The frigid temperatures increase the risk of frostbite, and wounds on extremities are more frequent for people sleeping outside and those walking long distances.

“For me, when it snows in the morning, my day is disrupted because I have to drive in the snow and my commute is a little bit longer. But for [people who are unhoused], those challenges are tenfold, sometimes 100-fold, because where they stay is outside,” said Nedda Elewa, President of Street Medicine Detroit. “They stay in the cold, they stay on the streets, even those who are fortunate enough to find themselves in a bed in a shelter, that’s not guaranteed every night.”

Street Medicine Detroit provides quality medical care for Detroit, Michigan’s unhoused population. Elewa, who is also an MD candidate at Wayne State University School of Medicine, said that Street Medicine Detroit provides wound care during the colder months: frostbite, laceration repairs, infection prevention and control, and dressing changes. Elewa says these health conditions are in addition to the many chronic diseases they try to provide care for, including hypertension, asthma, and diabetes.

“Sometimes the treatment is just getting them into a warm space, which is a challenge a lot of times,” she said.

Others patients need more intensive interventions like surgery. However, most don’t have access to consistent medical care, due to social barriers like lack of identification, reliable transportation, and cell phones.

Social issues have compounded the nation’s housing and homelessness challenges.

In New York, local government has shifted policies around homelessness, like suspending the Right to Shelter rule, which requires a bed for those in need, and implementing a 60-day rule, requiring houseless people to reapply for shelter space after 60 days. The changes followed an influx of migrants in the city, who were expected to find shelter in an open field with minimal personal space. The city was already facing mass evictions after national, Covid-related housing protections were dropped and housing affordability decreased.  

“Housing instability definitely increased significantly after all of those protections were gone,” said Nathalie Interiano, Director of Policy and Advocacy at Care for the Homeless in New York, adding that the increase in homelessness over the last year and a half has been “pretty significant.” That’s concerning to Care for the Homeless, which provides health care, advocates on behalf of, and houses New York’s unhoused population.

“Health issues are so intricately linked with the population that we specifically serve,” Interiano said. “People who are dealing with unstable housing are also dealing with a variety of other health issues.”

The nationwide point-in-time count was conducted in late January. The count identifies the number of people sleeping outdoors on a single night and is used to inform federal policymakers on the scope of homelessness across the nation. In December 2023, the Department of Housing and Urban Development forewarned that the numbers from the January 2024 count would be 12% higher than in previous years.

The Night Ministry’s Substance Use Specialist Andrew DeHaan provides resources to a client at the Street Medicine Van (Photo by The Night Ministry)

However, some experts say the count doesn’t share the full scope of homelessness, since it is not a controlled study and is limited to those sleeping outside rather than houseless individuals and families who constantly sleep in different locations.

In 2023, New York’s point-in-time count for households experiencing homelessness was 59,572 and individuals totaled 103,200. Over 53,000 unhoused people in New York are in families with at least one child. Even though the city has over 173,000 beds year-round for families, adults, and children, they are spread out across the city and don’t always have space at each location for an entire family or individuals who would like to stay together.

Others may not want to be in a shelter environment. “Some of (the) reasons why people enter into homelessness or housing insecurity situations are attempting to find means of safety,” said Carol Sharp, President and CEO of the Night Ministry in Chicago. “That means the difference between visualizing a safe space inside of a home versus a safe space. And having the freedom to move at will and freedom to find people (who) might have similar circumstances and finding comfort in that.”

In Chicago, the Night Ministry served 600 more individuals in 2023 than previous years. Sharp said that Chicago is experiencing similar issues around homelessness as other cities, including limited affordable housing. However, she noted that people looking for a “safe space” also include those who experience mental illness or misuse substances, people who have experienced domestic violence, people who identify as transgender and non-binary, veterans, and those living with HIV/AIDS.

In Illinois, almost 1,500 homeless people were identified as having experienced domestic violence, according to HUD. The Night Ministry makes a point of meeting people where they are, using mobile units and volunteer physicians to see patients on the streets of Chicago and at partner-affiliated buildings. Similar to organizations in Detroit and New York, they treat wounds, frostbite, Covid, and influenza, and provide care for chronic diseases during the severely cold months.

Direct Relief supports health facilities and organizations across the U.S. focused on street medicine, including Street Medicine Detroit, Care for the Homeless, and the Night Ministry.

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Resilient Power Proves a “Lifesaver” for Mississippi Health Center After Catastrophic Tornado https://www.directrelief.org/2024/01/resilient-power-proves-a-lifesaver-for-mississippi-health-center-after-catastrophic-tornado/ Tue, 02 Jan 2024 19:31:09 +0000 https://www.directrelief.org/?p=77223 After an EF4 tornado swept through Rolling Fork, Mississippi, in March 2023, destroying one of Delta Health Center’s sites, the organization was able to set up a temporary clinic and harness resilient power for nine months until a site with power became available.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

After a March 2023 tornado leveled a health center in Mississippi, the organization was able to run operations via a resilient power microgrid system for the better part of a year and continue serving patients, many of whom had lost everything.

The state’s oldest federally qualified health center was struck by an EF4 tornado that swept through the state last year, killing over 20 people and injuring many more. Delta Health Center’s Rolling Fork location was destroyed by the high winds, and the group swiftly established a temporary clinic to make sure residents could continue receiving care.

Since then, the community has continued to recover from the storm, and Delta Health Center has worked alongside affected residents nonstop. The health center’s staff have gone door-to-door to provide access to care, participated in community partnerships to provide food and daily necessities, and maintained a presence in their original location.

Operating there with power was made possible by the Footprint Project, a nonprofit that provides clean energy to communities after climate-related disasters. Delta Health Center had renewable energy just three days after the storm through the beginning of November 2023. The health center was provided with a Tesla microgrid that supplied four kilowatts of solar power energy with up to 30 storage hours at a time. The Footprint Project also provided a portable solar generator and eight solar backpacks to support home health care.

“It was probably one of the longest microgrid deployments that we’ve done for a disaster,” said Will Heegaard, operations director at Footprint Project, who traveled to Mississippi after the storm to install the system.

Adoris Turner, deputy chief executive officer at DHC, said the solar power allowed the health center to offer services through the worst phases of Rolling Fork’s recovery.

“It was a lifesaver, and I literally mean a medical lifesaver,” said Turner. “The ability to see a patient who may be having an asthmatic crisis or people who are having any type of medical need, it went a long way to have our facility up and running.”

Rolling Fork is a small city with a geographic footprint of less than two miles within Sharkey County in Mississippi’s Delta. Prior to the storm, about 2,100 residents lived in the area, and half of the housing structures were renter-occupied. On March 26, President Biden declared a major disaster in Mississippi, providing a pathway for assistance in Carroll, Humphreys, Monroe, and Sharkey Counties, according to FEMA.

“It’s a really slow process,” said Temika Simmons, DHC’s Chief Public Affairs Officer. “There’s a lot of cameras, there’s a lot of assistance, and then after a few months, there’s just so many people who have left Rolling Fork.”

According to the Federal Emergency Management Association, 442 homes were affected by the tornado, with 130 completely destroyed. Less than half of the residences were insured.

Related Content: Someone to Talk To: Health Center Provides Support After Devastating Tornado

Many residents remain displaced, and some have found comfort in neighbors’ and family member’s homes. Health center staff say they have prioritized making daily necessities and accessible healthcare the highest priorities, given so many residents have yet to return to a sense of normalcy.

“If you lost everything — like you don’t even have a toothbrush, and you are still sleeping in grandma’s living room while driving your kids to a different city for school — what does that look and feel like?” Simmons asked. “You’re alive; you’re still living somewhere, but you’re not at home. So we’re thinking about ‘what do people need to feel like they are at home and get back to their normal routine?’”

Simmons said that households are still without running water, electricity, and internet service. She said that Mississippi is a transient community in that people often drive to other cities for work from where they live, making it more difficult to provide care simply based on location.

Before the solar microgrid arrived, Delta Health Center used two gas generators to operate a temporary clinic and a small tent in the health center’s parking lot. After the initial installation of the microgrid, Heegaard said that the health center staff were able to operate the solar energy source themselves.

“That entire clinic, when we were on site two or three days after the tornado, that thing was not habitable. The whole hangar was a doublewide mobile office…it was cracked, split apart by the force of the wind (of the) tornado. So you definitely couldn’t go inside, the whole facility was unusable,” he said.

The microgrid and the backpacks allowed health center staff to treat Rolling Fork patients in their hometown as well as wherever residents were calling home. The health center has 12 locations across Mississippi and six school-based care sites, according to its website. Rolling Fork residents were allowed to visit any DHC location free of charge during the recovery period.

The staff at Delta Health Center have committed their time and resources to supporting the health needs of the Rolling Fork community. (Photo by Delta Health Center).

Heegaard said that the health center used solar energy almost every day, except on severely cloudy days when there wasn’t enough back-up power. Solar energy decreased carbon emissions that contribute to localized air pollution and decreased costs for health centers, which would have purchased several gallons of gas per day to maintain the traditional generators. Heegaard said the solar microgrids are also quieter than gas generators, which supports a better atmosphere to provide medical care.

“It’s not ideal to have a bunch of loud, noisy, smelly generator units running while you’re trying to comfort people,” he said.

The health center is now using a temporary clinic through FEMA that has access to power, so the solar energy system is no longer needed. A new, permanent site will open soon, and staff will continue to offer the same health services to the community, whether they have insurance or not. The staff says that DHC remains committed to the Rolling Fork area, even though it’s unclear how many displaced residents will return to the town.

FEMA has approved $13 million for total individual and household dollars for individual assistance and over $34 million in public assistance. However, Turner says residents still need money for basic necessities. Air mattresses, toothbrushes, fresh produce, and clothing remain top requests in the area.

Direct Relief supported Delta Health Center with medical aid and financial support after the tornado, and also financially supported the Footprint Project’s microgrid installation for the clinic’s continued operations.

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“It’s Amazing What Can Be Done Here.” Colorado Health Center Offers Community for Those in Recovery https://www.directrelief.org/2023/12/its-amazing-what-can-be-done-here-colorado-health-center-offers-community-for-those-in-recovery/ Mon, 04 Dec 2023 19:52:47 +0000 https://www.directrelief.org/?p=76790 Colorado Coalition for the Homeless, a health center with multiple locations, also owns thousands of units of housing, which are key to supporting health, particularly for people recovering from substance use disorders.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

In Colorado, a federally qualified health center has provided access to healthcare and quality housing for decades. Now, the health center’s Fort Lyon location is celebrating a decade of successful substance use recovery, too.

The Denver-based health center, the Colorado Coalition for the Homeless, began offering healthcare services to those experiencing homelessness 40 years ago. The founders realized that housing was a critical part of maintaining overall health needs and began purchasing property so patients could have a place to call home.

Now, the Coalition owns over 2,000 affordable, supportive housing units for individuals and families and has repurposed a Veterans Hospital-turned-correctional facility for those with substance use disorders to live while in recovery.

Health, housing, and flexibility are the secrets to the program’s success. According to Fort Lyon, over 40% of their participants exited the program and moved into permanent housing. When transitional, long-term care was included, 58% of participants moved into permanent housing. Last year, 93% of participants said they were satisfied with their experience at Fort Lyon.

“It’s amazing what can be done here,” said Vincent Orzweiler, a current participant in the Fort Lyon program. The 62-year-old said he has struggled with alcohol dependency for 30 years. He’s tried other recovery programs in the past but said many are expensive and only allow participants to stay in recovery over strict timelines.

November marked 19 months at Fort Lyon for Orzweiler, who says he has taken a deep dive into his mental and behavioral health to better understand the reasons he consumes alcohol.

“Mentally, it’s about filling a void, the spiritual intersection of addiction,” he said. “There are mental problems that we all go through, and there are reasons that we became addicts.”

Before moving to Fort Lyon, Orzweiler had a new job and said that life was going well.

“I thought I could go back and maybe use a little here and there because my life was better,” he said. “But that addiction took control again, and I ended up losing almost everything again.”

Frustrated, his friends and family encouraged Orzweiler to seek out social services. He completed an application and was referred to Fort Lyon.

No Place for Isolation

Colorado residents gathered in Bent County to celebrate 10 years of recovery efforts at Fort Lyon Supportive Residental Community (Photo provided by Colorado Coalition for the Homeless)

There are few rules at Fort Lyon, other than joining at least one of the many recovery groups on site. Isolation is not an option, and enrolled participants are at Fort Lyon because they want to be there.

The program can accept up to 225 applicants at a time through referrals from social services across the state. The program is free to participants, at a cost of $18,800 per person per year for the state. Participants can stay at the facility for up to three years while working on their mental and behavioral health needs. The participants are predominantly male, at 80%. About 68% of participants are from counties outside of Denver, and most participants are between the ages of 45 and 54.

Fort Lyon is located in Colorado’s Bent County, a rural area with less than 6,000 residents and the program has been home to over 2,200 people in the past decade. Patients have access to the on-site health clinic, can choose from dozens of workgroups to participate in, go to school to gain certifications and become employed to begin rebuilding their lives. They are housed across three dormitories and 10 single-family homes across the campus.

That community has been key to Orzweiler’s recovery. He said that he is prioritizing his mental health and has learned that he needs a supportive network around him. When he leaves, he’ll return home and plans to find a therapist to continue working on his mental and behavioral health needs.

“I had to change a lot of behaviors, and it’s not just the using part,” he said. “It’s the things that I would say made me a better human being. A better citizen…Why did I cheat? Why did I steal? Why do I lie? It’s all part of the addiction, and those issues have to be addressed.”

Orzweiler said that he and many others felt “beaten down” by life tolls when they arrived to the facility. After months of therapy, he says he can’t overstate how important the mental health side of his recovery has been at Fort Lyon.

Patients expressing their own desire for recovery is also why Fort Lyon has been successful, said Lisa Trigilio, operations director. Trigilio has worked at Fort Lyon since its inception as a recovery facility. She said the “loose program” doesn’t have a lot of requirements, thus increasing the chance for patient success.

“For me, it’s the phenomenal amount of people that you meet,” she said about why she enjoys working at Fort Lyon. “We have so many wonderful people that come through here, and it just excites me to see when people are changing.”

Participants can choose whether their recovery is faith-based, medically assisted, involves group therapy, or a myriad of other options. They’re allowed to leave campus to explore the town, often to eat and find local employment. Fort Lyon is also not a closed facility—those seeking help for substance use disorders are welcome to join the on-site group discussions.

Trigilio said many have arrived at Fort Lyon feeling “very broken” and that they leave feeling “excited about life again.”

“You can’t find that anywhere else that I know of,” she said.

Fort Lyon’s health center is a satellite center to the Denver location. A physician is available two days a week, as well as a licensed professional counselor and a psychiatric nurse practitioner. They offer in-person and telehealth options. The medical services are free for participants through the state’s Medicaid program. All staff are trained to administer Naloxone, and if comfortable, carry it with them while at work.

“Taking a comprehensive history is important. Many of the patients I work with not only have addiction but also mental health concerns, co-occurring disorders,” Vickie Lucero, an on-site behavioral health provider, told Direct Relief in an email.

Lucero said that she asks patients about previous trauma, treatments and outcomes. Lucero teaches healthy boundaries, and talks to her patients about how to communicate and prioritize self-care. Many arrive at Fort Lyon with unaddressed medical issues, which can affect their overall treatment plan.

“Addressing addiction requires addressing the whole person,” Lucero wrote. “Trauma, pain, grief, education, employment (and more). They all impact how an individual copes with the challenges of life. At FLHC, we work to address all those things with care and compassion, taking care of the whole person.”

Direct Relief has supported the Colorado Coalition for the Homeless with medical aid and financial support, including a $100,000 emergency operating grant to continue work during the Covid-19 pandemic.

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Prioritizing Health of Body and Mind for Maui Wildfire Survivors https://www.directrelief.org/2023/11/prioritizing-health-of-body-and-mind-for-maui-wildfire-survivors/ Wed, 29 Nov 2023 17:23:00 +0000 https://www.directrelief.org/?p=76709 Residents of Maui continue to recoup after August wildfires ravaged the area. More than three months after the blaze, pediatricians around the island say they are working to support mental and behavioral health needs during a time of tumultuous change for children and families. Their goal is to prevent isolation, create calming and supportive environments, […]

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Residents of Maui continue to recoup after August wildfires ravaged the area. More than three months after the blaze, pediatricians around the island say they are working to support mental and behavioral health needs during a time of tumultuous change for children and families. Their goal is to prevent isolation, create calming and supportive environments, and lead people to resources whenever possible.

People continue to grieve the losses—at least 97 people were killed—while navigating the new normal for daily life. Homes and businesses were destroyed, and displaced over 6,000 residents who continue to live at nearby resorts. With years expected for rebuilding, children have returned to school in new formats, like learning at home, in church buildings, or being bussed to new schools farther away. As all of these changes are made, residents are working together to limit the amount of re-traumatization that may happen.

Dr. Felicitas Livaudais, a pediatrician at the Kihei Clinic, said the multi-generational aspects of Hawai’ian culture are highlighted in how residents say goodbye and grieve their losses. The pediatrician said the community has prioritized healing ceremonies, visiting the burn site to say goodbye to their properties, and taking part in paddle outs for surfers who host ceremonies and lay flowers in the ocean.

Dr. Felicitas Livaudais is a pediatrician at Kihei Clinic on Maui (Photo by Dr. Felicitas Livaudais)

In September, the federal government sent 25 public health officers to Maui to assist with behavioral and support services. Public health officers included psychologists, psychiatrists, social workers and nurse practitioners to offer education, complete assessments, and medical health referrals.

“Tragedies like the Maui wildfires have a profound human impact on communities,” said Assistant Secretary for Preparedness and Response Dawn O’Connell in a September news release. “We are committed to doing all we can to assist the people of Hawai’i, and we are working with partners on the ground to assess ongoing needs to support recovery efforts.”

The following month, local health centers and organizations worked together to offer a community health fair. Residents received flu and Covid-19 vaccines donated by Direct Relief, hygiene necessities to take home, haircuts, massages, and culturally important gifts like ukuleles. Medical professionals in the area reported over 2,000 people attended the event.

Dr. Livaudais was one of the doctors on hand at the health fair to administer vaccines to children and adults, and said that supporting people with physical and behavioral health will require culturally competent practices.

In Maui, cultural traditions and beliefs are of utmost importance, and community members are trying to incorporate those practices into healing work through culture, connection, and conditions.

One example is serving musubi, a popular Hawaiian snack made of spam in a teriyaki sauce with rice wrapped in nori, during twice-weekly “Talk Story” community meetings where people are encouraged to gather together to thwart isolation.

“The community is really trying to help each other,” Livaudais said. “It’s hard, but there’s a lot of community support.”

Isabella Bissen, the wife of Maui County’s mayor, received a donated vaccine from Direct Relief (Photo by Dr. Felicitas Livaudais).

According to the American Psychiatric Association, most people who experience a natural disaster will eventually return to their original level of functioning. However, sadness, depression, difficulty falling asleep or concentrating, and a feeling of numbness are common issues following a tragedy.

The Hawaii Department of Health conducted a needs assessment that found the greatest needs of residents were financial recovery and finding a permanent residence, followed by access to employment. According to the Department, 41% of survey respondents reported a decline in a household member’s health following the fires, and 22% reported their mental health as poor or very poor.

In an email to Direct Relief, a Department of Health representative said that the behavioral health impact of the Maui fires is expected to be significant and long-lasting and that they expect behavioral health needs to grow as the community grieves. The Department said they are making community mental health services accessible, like telehealth grief counseling and in-person therapy.;

A lack of permanent housing has contributed to stress and anxiety. According to the American Red Cross, 6,643 residents, or 2,748 households, within the non-congregate shelter program were housed at local resorts in late November.

Dr. Cassandra Simonson, a pediatrician at Mālama I Ke Ola Health Center, said that the community has tried to respond to as many requests for help as possible—including birthday cakes for kids, clothing needs, and a job opportunity for a musician. She said that while resources are available, some people remain “frozen, and unable to pivot” because they don’t have anyone to talk to and figure out how to move forward after losing everything.

Both physicians expressed concern about the mental health of health workers and first responders and have changed processes to limit emotional distress for patients and providers. In the first two months after the fires, providers asked patients intake questions to determine whether patients had housing and if their families had survived; they have since changed those methods because the questions increased patients’ emotional distress.

Instead, the health center uses sensory-inclusive rooms and play therapy to work with families. The rooms have low lighting, a “crash place” for children to lie down, a fish tank with bubbles, and the option to listen to music or play with toys. Originally intended for autism evaluations, the room is also useful for fire victims.

“It’s just so soothing, and even the parents have said that they felt calmer in those rooms,” Simonson said.

Air quality has been a top concern for her patients’ parents as children re-enrolled in school. Many were supposed to be bussed from one side of the island to the other, passing through the burn site twice daily on the school bus. Simonson warned that driving through the burn site every day could be triggering for children who had to flee their homes.

To better support the many children who survived the fires, doctors statewide are working on a hotline for children who may be in mental distress. Volunteers will answer the phones and point parents and relatives to resources for child psychiatrists, which can be difficult to access without a specific insurance carrier.

“If we can establish safety, at least a general feeling of safety, that’s the goal,” she said.

Direct Relief supported Malama I Ke Ola Health Center and other community organizations during the Keiki Health Fair for Lahaina residents in Ka’anapali, Maui, when over 2,000 people attended to receive physicals, donated vaccinations from Direct Relief (RSV, flu, Covid-19, and TDAP), and to have lost medical records recreated. Direct Relief has supported Malama I Ke Ola Health Center with medical aid since the fires and also with emergency operating funds.

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Maui Health Fair Aims to Reach Residents Recovering from Fires https://www.directrelief.org/2023/10/health-fair-on-maui-aims-to-reach-residents-recovering-from-fires/ Wed, 25 Oct 2023 18:22:55 +0000 https://www.directrelief.org/?p=75852 Health organizations are collaborating across Maui to address the ongoing needs of the community following the summer’s wildfires. This Saturday, over a dozen providers, nonprofits, associations and the Hawai’i Department of Health will gather at Whalers Village to host a community health fair. Participants will have access to Covid-19 and flu vaccines, health screenings, conversations […]

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Health organizations are collaborating across Maui to address the ongoing needs of the community following the summer’s wildfires.

This Saturday, over a dozen providers, nonprofits, associations and the Hawai’i Department of Health will gather at Whalers Village to host a community health fair. Participants will have access to Covid-19 and flu vaccines, health screenings, conversations with physicians, food and games. The event prioritizes Lahaina residents and evacuees who lost their homes to the wildfires and now reside within the resorts in the area; however, all are welcome.

“The idea was to bring the healthcare to them,” said Dr. Cassandra Simonson. She is a local pediatrician and member of the Hawai’i Academy of the American Academy of Pediatrics, who will be present at the health fair.

Simonson also provides care to Medicaid patients at Mālama I Ke Ola Health Center, which is a sponsor for the event. The pediatrician said health professionals in the area want to find ways to make residents feel special during this difficult time. They’ve even hired non-medical professionals to participate in the event to support the local economy. Live music will be featured, and culturally significant ukeleles, many of which were lost to the fires, have been donated to give away.

The Maui fires spread for days and 99 people died. Hundreds more were unaccounted for in the first few days of the natural disaster. The Lahaina community saw the most damage. Many have lost their jobs as the fires decimated the area’s tourism industry, and there is an ongoing housing shortage since many structures were destroyed.

Simonson said while not everyone lost their home, many still feel like they are “still running from the fire” because there is no sense of normalcy. The physician said the constant unknown of the situation affects the population’s mental health.

“It’s very hard on people’s mental health to not be able to prepare their own meals and especially for kiddos who don’t feel safe because you always feel like you’re still running from the fire,” she said. “If you don’t have a normal sense of your surroundings, you’re still in fight or flight mode even if you’re in a shelter or a hotel, it doesn’t feel stable, and it doesn’t feel normal.”

Donations of food and clothing have helped, but community members say they still need more. Some households have taken in other families. Some children have not returned to school. Mentally, many endured shock at the initial situation and are now under constant stress, which can increase health risks.

Jacquelyn Ingram, of Healthy Mothers Healthy Babies, said that some students are being bussed from one side of the island to the other to go to school while others are being homeschooled. Some parents are still figuring out educational options. But missing school can prevent some children from receiving immunizations and mental health supports they would traditionally have at school.

HMHB will also participate in the upcoming health fair. Ingram said the drop in educational enrollment is doubly concerning, given the educational disruption so many saw during the height of Covid.

Ingram said that health fair hosts hope that the community event will help people realize that they are not enduring this difficult situation alone and that many are working together to find solutions. HMHB has used its mobile unit to visit rural areas and care for people where they are since the fires were exhausted. She said providing daily necessities and ensuring residents are hydrated and clothed has been key.

Direct Relief is supporting the health fair with donated vaccines, including protection against Covid-19, influenza, RSV, and pneumococcal infections such as pneumonia. Supplies and equipment are also being provided, including needles and syringes, gloves, alcohol swabs, diluent, portable refrigerators, ultra-low temperatures freezers and temperature monitoring devices for vaccine storage.

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Healthcare and Housing. This Denver Health Center Offers Both. https://www.directrelief.org/2023/10/healthcare-and-housing-this-denver-health-center-offers-both/ Wed, 18 Oct 2023 12:02:00 +0000 https://www.directrelief.org/?p=75786 With housing units in short supply, Tepeyac Community Health Center operates a clinic in the same building as affordable housing for patients.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

The uninsured, underinsured, and those with private health insurance all have access to quality, affordable housing and integrated medical care in one of Denver’s oldest neighborhoods.

Through a multi-sector approach, a mixed-use structure of apartments, a healthcare provider, a pharmacy, and soon-to-be fresh produce grocery store are now offered in Denver’s Elyria- Swansea neighborhood. The structure is also two blocks away from the local light rail for those who use public transportation. In the coming year, affordable housing for people aged 55 and over and a community center are expected to open across the street. The cross-sector development approach is a nuanced solution to ongoing health and housing affordability issues in Denver’s growing metropolis.

Tepeyac Community Health Center’s new digs in Elyria-Swansea neighborhood of Denver, on Sept. 7, 2023. (Courtesy photo)

In a 99-year land lease agreement with guaranteed renewal through Denver’s Urban Land Conservancy, the Tepeyac Community Health Center opened a new 24,500 sq. ft. building on Denver’s north side. The health center is connected to Viña apartments, a 150-unit complex with affordability options built by a Georgia-based developer.

In 2017, community survey data highlighted that 38% of respondents reported poor or fair health rather than good or excellent. Social determinants, like safe, quality housing, were a barrier to good health outcomes. At the time, residents said they lacked consistent transportation, employment opportunities and grocery stores that offered fresh food nearby. The new, commercial, mixed-use space grants the residents of Globeville and Elyria-Swansea areas access to affordable, healthy living without leaving their neighborhood.

So far, the new, integrated location has made all the difference.

The Tepeyac Community Health Center in the Elyria Swansea neighborhood of northern Denver is a vibrant and welcoming space. (Courtesy photo)

When Janet Coupens had to leave work to fill a prescription by her doctor, it only took five minutes. The Community Manager at Viña Apartments said she only had to walk down a corridor to Tepeyac’s new health center for her prescription. In the past, it may have taken her an hour or more to travel and wait for care at a for-profit pharmacy.

Coupens said she’s seen the difference for her neighbors at Viña, too. When a child is sick, and a single mother must leave work to take them to the doctor, the ease of having a provider next door is helpful. Given that most of Viña’s residents don’t have cars, the ease of walkability increases the likelihood that residents will visit a physician when sick.

Patients check in at the health center. (Courtesy photo)

Tepeyac existed in the Globeville neighborhood for years, less than a 10-minute drive from their new location, which opened in February. The health center offers primary medical, behavioral, and dental services for free or at a reduced cost, and recently opened a pharmacy in September. Tepeyac’s President and CEO, Jim Garcia, said that moving to a new building was “years in the making” for their growing patient base.

Tepeyac served over 4,600 patients in 2022. Over 90% of their patients identify as Hispanic or Latino; most are best served in a language other than English. Garcia said that many are undocumented immigrants and, in the past, have not had access to healthcare. According to the 2017 community survey, Hispanic respondents reported being at-risk for diabetes at almost double the rate of non-Hispanics in the Denver area.

In 2020, state government approved a new program that offered subsidized health insurance to low-income, undocumented people called the Colorado Health Insurance Affordability Enterprise, or HIAE. At the time, the state only had enough funding to supplement healthcare for 10,000 undocumented immigrants, and policymakers have been working to expand access since the Senate bill passed.

There are over 3.2 million residents in the Denver metro area, and researchers anticipate over 900,000 more residents by 2050. According to the Denver Metro Chamber of Commerce, rapid population growth throughout the metro area and record increases in rental prices and property values, have caused a housing crisis, leaving few affordable options for working people. In a white paper published by the Chamber, researchers say they expect it will take 100 years to provide enough affordable housing for the metro area.

Tepeyac Community Health Center in Colorado worked with local artists to ensure the new health center was culturally representative and welcoming to the community. (Courtesy photo)

The Elyria-Swansea neighborhood is on the northern edge of Denver, and the area of single-family homes and the once prominent downtown area was divided by I-70, according to a 2018 Neighborhood Field Guide by the Neighborhood Association. Since the neighborhood’s heyday, the area was industrialized, causing environmental health concerns and limited employment opportunities.

Neighbors in the Globeville, Elyria-Swansea Coalition Organizing for Health and Housing Justice, say they have been promised equitable development solutions in the past that were supposed to provide employment opportunities but were only given empty promises.

The health center CEO agreed and said the area was “largely overlooked” for development opportunities for decades. He said only in the last few years has a “tidal wave” of high-rise apartments, cannabis dispensaries, and breweries opened in the neighborhood, neglecting the many ongoing needs of long-term residents. The increased tax base and gentrified area also threatened their ability to stay in the area.

However, the new Tepeyac building is a change for the better. Garcia said the partners involved held community meetings and asked for feedback about the development. Tepeyac also included a member of the GES Coalition on their board to ensure that the community was involved in decision-making processes.

Denver’s Urban Land Conservancy purchased the six-acre lot in 2015, and Aaron Miripol, the group’s CEO, said they wanted to work with a nonprofit to build something that would benefit the community. It took a year to change zoning requirements for the city to approve a mixed-use space. ULC chose Georgia-based Columbia Ventures to build and manage the apartments, which include one-, two-, and three-bedroom apartments.

Miripol said many of the apartments are secured for people earning at or below 30 to 80% of the Area Median Income. The partners used local funding repurposed through community development grants to subsidize the $57 million development.

“What was really critical was that we didn’t want to rely on vouchers,” he said. “There’s a large segment of that population that is undocumented, and because they are undocumented, they don’t have access to (housing) vouchers.”

As the Urban Land Conservancy worked to address zoning laws, Tepeyac and Columbia Ventures began conversations with the community to determine the wants and needs of the residents.

Dillon Baynes, co-founder and managing partner of Columbia Ventures, said there was a lot of mistrust among the community as the state made changes to widen the interstate, the construction of which had already divided the neighborhood, and additional neighborhood changes, like building a bridge and an amphitheater, that the residents had not asked for.

“There were a number of executions, and the neighborhood felt that it was being foisted upon them that they may not have desired that change at that level, so we came in at a time when they felt exhausted,” Baynes said.

Like their partners, Miripol said that including the community in the development phase was important to understand their wants and needs. He said that other developments had influenced involuntary displacement.

“There’s a number of communities that we’re seeing displacement and gentrification, and it kind of feels like this might be the epicenter,” Miripol said.

Even the structure of the building was important to the neighborhood. While the density of the number of apartments was important to offset costs, residents didn’t want a high-rise building looming over the existing single-family homes. The partners commissioned a local artist to add details on the building’s exterior and were intentional about how entry points to access the health center, pharmacy and grocery store.

Tepeyac stood as the trusted community partner throughout the development process. Garcia said their goal was to create a safe and welcoming environment that is echoed within the new building. The CEO said it’s best if patients want to see providers at Tepeyac simply because they offer quality, culturally competent care, and not just because it’s the only option.

“Sometimes if you don’t have insurance, you just look for the last option or you’re just trying to get by,” he said.

Baynes said that the health center had to be “neighborhood facing” and that the affordable rents at Viña are sustainable to the neighborhood.

So far, the apartment complex is at almost 95% capacity. Coupens said most are occupied by families, and in the year-and-a-half that Viña has operated, most residents have renewed their lease.

“Someone was thinking outside the box and they did a great job,” Coupens said.

Direct Relief supports hundreds of federally qualified health centers in the U.S., including Tepeyac Community Health Center.

The post Healthcare and Housing. This Denver Health Center Offers Both. appeared first on Direct Relief.

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Where Have All the Nurses Gone? https://www.directrelief.org/2023/09/where-have-all-the-nurses-gone/ Mon, 18 Sep 2023 12:58:00 +0000 https://www.directrelief.org/?p=74093 The United States is in a nursing crisis. According to the American Nurses Association, the nation’s nurse workforce experienced shortages prior to and were exacerbated during the height of the Covid-19 pandemic. Retirements, racism, unsafe work conditions, and a lack of policies that support quality care are among the many reasons nurses are leaving their […]

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The United States is in a nursing crisis.

According to the American Nurses Association, the nation’s nurse workforce experienced shortages prior to and were exacerbated during the height of the Covid-19 pandemic. Retirements, racism, unsafe work conditions, and a lack of policies that support quality care are among the many reasons nurses are leaving their jobs.

About 100,000 nurses left the workforce during the height of the pandemic and within four years, 900,000 registered nurses are predicted to leave the workforce, according to the National Council of State Boards of Nursing. The U.S. Bureau of Labor Statistics predicts over 193,000 average annual openings for registered nurses between 2020 to 2030. The median salary for a registered nurse in the U.S. is $81,220, but heavily depends on the person’s location, experience, and educational attainment. Even though there is great demand for nurses nationwide, some say there are too many barriers to entering the industry that also work against a diverse and inclusive nursing workforce.

Dr. Martha Dawson during her tenure as president of the National Black Nurses Association.

Dr. Martha Dawson, the immediate past president of the National Black Nurses Association, is a nurse educator and supporter of health equity. She became interested in the techniques of medicine and the satisfaction of saving someone’s life.

Dawson remembers her father getting second-degree burns and helping him wrap bandages around his wounds when she was a little girl. She remembers her brother falling from a horse and breaking a bone, then watching it heal over time. When her mother bought her a doll, that remains in Dawson’s house today, she wrapped it in bandages and cared for the doll like it was a patient in the hospital.

“I keep (the doll) to remind me of my mother’s sacrifice, but also her belief in my dream and my journey into nursing,” Dawson told Direct Relief in July.

But throughout her adolescence, adults told Dawson that she would make a great teacher. Dawson said she thought to herself, ‘Why can’t I be both?’

There are few nurses who identify as Black, Indigenous, and People of Color, or BIPOC, in the U.S. They make up less than 20% of the profession, according to the National Council of State Boards for Nursing. Far fewer hold a doctorate degree, and it takes longer for BIPOC nurses with advanced degrees to obtain managerial and executive positions.

Like many BIPOC nurses, Dawson began her educational journey at community college before advancing to a four-year institution and eventually earning her doctorate.

Nursing programs can also be costly.

Dara Koppelman, the Executive Vice President of Health Services and Programs at Mary’s Center in Washington, said her one-year, accelerated nursing program cost nearly $100,000 after completing her bachelor’s degree.

“The program I did was very expensive, and I had to take out loans to complete it,” she told Direct Relief. “And that’s not always accessible to everyone.”

Koppelman comes from a long line of nurses. Her mother was a nurse, her grandmother was a nurse, and several other women in her family are nurses. She now has a master’s degree in health services administration.

The executive VP began her career at a hospital within labor and delivery and was influenced by midwives who encouraged her to try different avenues of nursing. Koppelman said she listened to their advice and worked for the health department before finding her place at Mary’s Center, a not-for-profit health center. However, she may not have found a workplace that she truly loved without their help. Koppelman said that much of what is taught in nursing school prepares students to work in hospitals, not community health.

Mary’s Center, which Koppelman said employed nearly 800 people in July, is a community health center that operates under a social change model. The executive VP said their health care model goes against what has “historically or traditionally” been thought of as health care because they focus on the social determinants of health. They lost a few nurses during the pandemic, and Koppelman says she saw nurses leaving for better paying jobs given the high demand of the industry.

The health center’s social change model includes support for staff. Mary’s Center offers a scholarship program of up to $10,000 per year for staff who wish to further their education. Koppelman said that completing advanced degrees and certifications can be challenging, especially for those who must work or support families while in school.

The health center also works with a public charter school in the area to increase access to the medical field. Students can attend a medical assistant training program for free, which typically costs $20,000.

Even after some nurses have completed their education, finding a job or advancing in their career can be difficult.

In a recent survey conducted by the National Commission to Address Racism in Nursing, 63% said they have witnessed or experienced an act of racism in the workplace.

“It takes us longer from the product to practice, meaning being in the hospital, being in an ambulatory setting, being in clinics for us to move from bedside nurse to a nurse manager, a nursing director, the chief of nursing officer and then a chief nurse executive,” Dawson said.

She also said that job postings aren’t always accessible, and some institutions place higher value on candidates based on the schools they attended, whether they have family within the industry, and how willing they are to assimilate into the traditional forms of medicine.

Dawson has been influential in training the next generation of nurses. Her NBNA colleagues founded a Mini Nurses Academy to introduce students to nursing wellness, health promotion and disease prevention.

The Mini Nurses Academy was founded in Alabama in 2021. (Photo submitted by Martha Dawson)

Dawson’s successor, Dr. Sheldon Fields, is known as a unicorn in the industry. Less than 10% of nurses are male, and he’s one of the less than 20% BIPOC nurses. Fields said he fell in love with the nursing profession and was encouraged to pursue nursing by his aunt, who was also a nurse.

Fields received scholarships to pay for his bachelor’s, master’s and doctoral degrees, and says he witnessed institutional and structural racism at every step. He said there is a lot of ‘gatekeeping’ within the industry, that portrays to potential nurses, “you’re not worthy,” he told Direct Relief just before becoming President of NBNA.

“Nursing has never been upfront about it, you know, because a lot of people think ‘well, nurses are angelic and kind and altruistic’,” he said. “Well, nurses are also straight-up racist and rude and can be unkind.”

Fields said it’s “irritating” to see who is deemed capable of becoming a nurse through institutional barriers when nurses are needed nationwide. The NBNA President, who is also a college professor and policy expert, said that the industry has to change for nurses to be successful moving forward.

“Covid revealed the very fragile state of our public health infrastructure,” he said.

Carli Zeggers became a nurse in 2013. She had previously worked at a food pantry and enjoyed work that allowed her to help others. Zeggers completed an accelerated nursing program to become a nurse practitioner and began working in a hospital emergency room and in hospice care management.

It was strenuous work, and she made time to continue her education. Zeggers, a first-generation college graduate, also earned her graduate degree in business administration and her doctorate of philosophy and family practice in nursing. She began a new teaching position at Florida State University this fall and continues to work in an emergency room setting. Zeggers told Direct Relief earlier this year that working in a clinical setting has helped her become a better teacher for other nurses.

“There is a huge divide between bedside nursing in the hospital, community nursing, and any sort of leadership in academia, but they’re so disconnected,” she said. “That’s a huge issue I see.”

Zeggers said that the nursing profession is reactionary rather than proactive, which was exacerbated during the height of the pandemic. Too often, she saw nurses working extended hours, put in risky health situations, and neglected during salary negotiations.

“I was getting very frustrated and actually left a couple of hospitals because there was turmoil, and I was definitely overextended and unsafe so many times,” she said.

Pati Knight, director of corporate compliance at Southeast Mississippi Rural Health Initiative, said several of the nurses who worked at the health center retired during the height of Covid-19.

Also a nurse, Knight said that nurses who worked throughout the pandemic were emotionally and physically exhausted. There was also extreme worry among staff who questioned whether they made family members more susceptible to the virus. It was easier to retire than to continue working.

“So you ask other people to take on additional roles and pitch in,” she said. “And we just got it done with the dedicated staff…they took on additional hours.”

Knight says the health center has not replaced all nurses who left during the pandemic, but they are finding new ways to incentivize those who remain at work. Knight says the health center now offers more paid holidays, higher wages and bonuses.

Registered nurses at public hospitals have the highest turnover rate, but those who work within all levels of nursing at not-for-profit health centers, private institutions, and academia say they, too, have endured the brunt of the industry. Academics and association leaders are pressing for policy changes, and community leaders say they are advocating for staff members and colleagues in every way possible.

Nurses at West Virginia Health Right worked six days a week, administering rapid PCR tests during the height of Covid. (Photo submitted by Angie Settle)

During the height of the pandemic, Angie Settle participated in clinical hours for West Virginia Health Right. As CEO of the free clinic, that’s not in her job description.

“I wanted to make sure that if I was establishing practices and expectations, I had to have hands-on experience doing it,” Settle, who has a doctorate in nursing practice, told Direct Relief.

Settle said that Covid-19 was the “worst-case scenario come true,” as the global pandemic strained all facets of the health industry. She’s worked at the health center for almost 30 years and had to hire additional nurses during the pandemic to support the new workload while trying to maintain her full-time staff. West Virginia Health Right hasn’t lost any full-time nurses since the beginning of the pandemic, but Settle told Direct Relief in July that the health center’s budget was strained, and employees were put in emotionally taxing situations.

The free clinic partnered with the county health department and set up a drive-thru system for rapid Covid testing. It became wildly popular, especially with first responders. However, it required long hours and a six-day work week for Settle’s employees, whose interactions with others put them at risk for Covid.

“We were out there putting ourselves on the line, and it was just day in and day out,” Settle said.

A mother of eight, Settle said she has learned to treat her employees like family. She praises them at work and in the community, while advocating for access to health care for all at the state legislature.

Direct Relief provided Mary’s Center, Southeast Mississippi Rural Health Initiative, and West Virginia Health Right with funding during Covid-19 to support health staff and operations during the pandemic. Direct Relief has also provided the National Black Nurses Association with funding to strengthen the pipeline of nurses entering the field through the Mini Nurses Academy, which introduces young people to the healthcare field.

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Rehabilitation Effort in the Twin Cities Helps Ukrainians Recoup from War https://www.directrelief.org/2023/09/rehabilitation-effort-in-the-twin-cities-helps-ukrainians-recoup-from-war/ Thu, 14 Sep 2023 12:07:00 +0000 https://www.directrelief.org/?p=75103 OAKDALE, MINNESOTA— When Russia invaded Ukraine on February 24 of last year, Oleh Dubovyi and his wife Natalia Dubova were shocked. Like many Ukrainians, they were unaware of the impending Russian threat. The retired train operator and the nurse had lived and raised their children in the small town of Chortkiv in Western Ukraine for […]

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OAKDALE, MINNESOTA— When Russia invaded Ukraine on February 24 of last year, Oleh Dubovyi and his wife Natalia Dubova were shocked. Like many Ukrainians, they were unaware of the impending Russian threat. The retired train operator and the nurse had lived and raised their children in the small town of Chortkiv in Western Ukraine for years, in peace.

Like many others from the town, the pair participated in health screenings to determine their eligibility to join the army. Oleh was immediately accepted, which ended his brief year of retirement, and he was put on the front lines to fight.

Just over a year later, Oleh’s duty station was hit by a Russian missile, resulting in severe wounds that required amputation at the hip on both legs. Doctors in Ukraine told the Dubovyi family that Oleh would be wheelchair-bound for the rest of his life.

A group in Minnesota helped change that outcome, however. The Protez Foundation, which connects Ukrainians living with amputations to customized prosthetics and rehabilitation, gave Oleh the chance to walk again.

Gradinar and his daughter cast a mold that will be used for a prosthetic left leg. (Olivia Lewis/Direct Relief)

Yakov Gradinar, a certified prosthetist and orthotist with the foundation, was working with Oleh when Direct Relief visited the foundation in August. Protez provides prosthetics to children and soldiers who have lost limbs during the Russo-Ukrainian War, and since December 2022, has provided over 260 high-quality prostheses and over 90 prosthetics. At the time of Direct Relief’s visit, six patients and their families were participating, the thirteenth group to take part in the program.

In less than three days at Protez, Oleh was four inches off the ground. While it’s a long way from the nearly six feet that he used to stand at Natalia’s side, they say it’s one of many victories along Oleh’s journey to recovery.

Oleh Dubovyi and his wife, Natalia, traveled from Ukraine to the Minneapolis metro area for rehabilitative care. (Olivia Lewis/Direct Relief)

Gradinar, who is also the co-founder and chief medical officer at the foundation, is a Ukrainian American already practicing prosthesis work in the Twin City area. When the war began, Gradinar quit his job and began working out of his garage with co-founder Yury Aroshidze to support their fellow countrymen.

Aroshidze began managing the program and securing funding so that they could help more people, and even used their own money to rent an office space in Oakdale for the clinic. The local Ukrainian-American community and residents who have experienced prosthesis care in the past have volunteered their time and donated items to support the program.

The Protez Foundation workshop has supplies and tools to build custom fittings for the prosthetics. (Olivia Lewis/Direct Relief)

“If you believe in people and that God can move mountains, you can see that this project is a miracle,” Aroshidze said through an interpreter.

While Protez has recently opened a clinic in Ukraine, some patients are flown to the U.S. as a reprieve from the combat environment and are fitted for prosthetics. They spend at least three weeks, sometimes more, learning to use their bionic limbs and have access to familial-like support through the Ukrainian-American community.

INJURIES OF WAR

More than 18 months into the conflict, Ukraine’s eastern border and parts of the south remain under Russian control. Ukraine has been the target of cyberattacks, mass power outages, and missile strikes over the last few months, and food crisis at the global level is expected given limited Ukrainian exports, according to the Council on Foreign Relations. It’s unclear how many people have died or been injured since the start of the war.

In June, Ukraine’s President lowered the age of conscription to 18, requiring all Ukrainian men up to age 60, participate in the war. This will require almost all the participants in Protez’s current cohort to return to military service once they have healed.

Oleh is the oldest participant in the current Protez cohort at age 57. He’s expected to stay in the United States for at least three months while learning to walk on prosthetics, but when he returns to Ukraine, he’ll return to military service.

When the war began, Oleh persuaded his infantry to practice basic first-aid skills to protect one another—as a result, his compatriots were able to save his life. When a missile landed, they tied tourniquets around Oleh’s legs and carried him on a gurney for a mile-and-a-half to a field hospital. He was eventually sent to an intensive care unit for eight days, where his legs were amputated.

His wife, Natalia, wears a gold pendant with an engraving of Mother Mary and Jesus, and when she was allowed to visit her husband in the hospital, she began to pray for his life. A nurse of 33 years, she instantly understood the severity of his life-threatening condition.

Though Oleh was conscious, he was still in shock, and had lost a lot of blood, and the emotional and physical trauma was great. Amputees are at greater risk for sepsis, meningitis, and vascular diseases. Given the nature of the amputations, Oleh was expected to be wheelchair-bound while having trouble sitting for long periods of time.

“Every meter matters and every step matters,” Natalia said through an interpreter. “It will take a lot of time and effort to move forward.”

While Oleh’s injuries are severe, he’s not the only one recuperating at Protez. The half dozen people recovering have their own harrowing stories of battle, injury, and ultimately, survival.

Vitalii Chukhno, 47, stepped on a land mine but was able to tie his own tourniquet and radio his comrades for help. He fell unconscious on the way to the hospital, and when he awoke, his right foot and ankle had been amputated. The first thing he did was call his wife, an operating room nurse, who had experienced many sleepless nights since her husband joined the military. She and their 18-year-old daughter evacuated Ukraine to Bulgaria for three months when Russia first invaded. They’ve since returned to Ukraine, and Chukhno’s wife was happy to hear that his injuries were manageable.

Vitalii Chukhno, who lost his foot from a landmine, practices kicking a ball during rehabilitation at the Protez Foundation. (Olivia Lewis/Direct Relief)

Chukhno’s injury, an amputation below the knee, can be supported by a prosthetic at $6,000 that will last three to five years. Other prosthetics, which replace a full limb, can cost upwards of $15,000 per arm or $27,000 per leg. The liners and sockets that protect the skin inside of the prosthetics can cost over $1,000.

Another Protez participant, Mykala Voronchuk, a right-handed 32-year-old, was drafted in August of 2022. He was on the front lines when Russian soldiers began to shoot towards his infantry. After two hours of battle, Voronchuk ran out of bullets as a machine gun approached him. He fell into a trench but had been hit in the arm. Voronchuk said that three of his compatriots were taken into captivity while he was left to freeze to death in the winter weather. As more Ukrainian troops entered the area, a Russian soldier fell in the trench beside him. Voronchuk took the other soldier’s clothing and used it to make a tourniquet for his wounds.

That evening, a drone flew over the area. Voronchuk waved, signaling signs of life and was rescued. His right arm was amputated at the hospital.

Danyil Khodykin learns how to use a bionic hand at the Protez Foundation. (Olivia Lewis/Direct Relief)

Danyil Khodykin, 20, also lost his dominant hand. The young soldier was a passenger in a car when a missile landed next to them, causing the vehicle to flip multiple times. He was evacuated by helicopter and taken to a hospital. When Khodykin awoke, he was numb. When he saw blood on the lower part of his body, he tried to touch his leg to check the damage. That’s when he realized his right hand was no longer there.

“I thought, ‘There’s so much blood, that’s too bad because that was a new pair of pants’,” he joked through an interpreter, able to bring levity to his situation.

A DAY AT PROTEZ

Each day at the Protez Foundation begins with a motivational speech from Gradinar. In prosthetics, 30% of recovery success is based on the machinery, and 70% is attitude, he said. Throughout the day, the patients are fit and cast for prosthetics and learn rehabilitation exercises. They lift weights, kick soccer balls, punt volleyballs, and write letters and numbers. The clinic has a familial atmosphere as children play, and the group shares jokes and watches television together during breaks. At the end of the workday, the patients go to shared apartments or stay in the homes of locals who are willing to share an extra bedroom.

Protez participants share a meal together. (Olivia Lewis/Direct Relief)

They’ve all earned a spot at Protez, a highly coveted program in Ukraine for amputees. Aroshidze said everyone must apply online and they filter participants based on when their injuries happened and the type of care that is needed. They select a diverse group of candidates to ensure Protez can afford the equipment in each round and so that the participants can learn and grow together.

The Protez Foundation supports Ukrainians who have been wounded in the Russo-Ukrainian War by providing prosthetics and rehabilitation care. (Olivia Lewis/Direct Relief)

Much of the funding that supports Protez has come from individual giving. Minnesota has a significant Ukrainian-American population. Minnesota Compass, a project led by Wilder Research, reported that more than 16,000 Ukrainian Americans live in the state and one in four were born outside of the U.S. All of the food that is used for group meals is donated each day and cooked by local families who want to see the soldiers and children recover from their injuries.

Both Gradinar and Aroshidze’s families emigrated to the United States from Ukraine. They’ve each built a supportive community in their personal lives, which pours over into Protez. Aroshidze’s business connections have created access to apartments for the participants. Former patients of Gradinar, even those who have no familial connection to Ukraine, volunteer their time, including Coach Adam, an American resident who wears a prosthesis on his left leg, and leads each cohort in afternoon workout sessions.

Protez Foundation program participants join an afternoon exercise session with Coach Adam, a local volunteer. (Olivia Lewis/Direct Relief)

His high-impact and high-intensity trainings are talked about across cohorts, according to Gradinar.

“Coach Adam is one of their favorites,” Gradinar said, laughing.

These human connections and heartfelt donations are part of why program participants said they feel welcomed and at ease.

When Oleh left the ICU, Natalia started a Facebook page to document his progress for their friends and family in their hometown. The page’s popularity grew and supporters across Ukraine began sending their family information on available programs for assistance—including Protez.

She spoke with Gradinar over the phone before the trip and said that he sounded approachable and empathetic. Natalia said he has answered every question they’ve had and eased their concerns about Oleh’s recovery.

While Oleh is expected to stay in America for several months, the couple said his journey is one of many wins and victories; he’ll just have to take it one step at a time.

Direct Relief supported the Protez Foundation with $1,070,000 in financial aid so the group can expand their mission to support those injured by the war in Ukraine.

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Equity, Ending Racism, and Advancing Justice Top of Mind at Community Health Center Conference https://www.directrelief.org/2023/08/equity-ending-racism-and-advancing-justice-top-of-mind-at-community-health-center-conference/ Wed, 30 Aug 2023 18:27:00 +0000 https://www.directrelief.org/?p=74768 SAN DIEGO, CA —There was standing room only at the Taskforce for Undoing Racism meeting on Sunday morning. The limited space signaled high interest in ensuring everyone has fair and just access to live a healthy life, a top priority for community health centers nationwide. On the fourth floor of the Manchester Grand Hyatt Hotel […]

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SAN DIEGO, CA —There was standing room only at the Taskforce for Undoing Racism meeting on Sunday morning. The limited space signaled high interest in ensuring everyone has fair and just access to live a healthy life, a top priority for community health centers nationwide.

On the fourth floor of the Manchester Grand Hyatt Hotel in San Diego, people gathered to discuss pathways to more inclusive, equitable and non-racist healthcare. The taskforce’s discussion was hosted on the first day of the National Association of Community Health Center’s Annual Community Health Institute and Expo. Those in attendance included health center clinicians, executives, health center board members, primary care associations, and health center control networks.

Speakers at the Taskforce for Undoing Racism participate in a session at the Community Health Institute in San Diego, California, on Aug. 27, 2023. (Olivia Lewis/Direct Relief)

Participants sat around a boardroom table, with many more standing against the walls of the room and some overflowing into the hallway. The theme of racial equity was supported throughout the day as NACHC members celebrated and welcomed a new CEO, Dr. Kyu Rhee, and board chair, Paloma Hernandez— the third Latina to ever take on the role. The theme continued throughout the week with keynote speeches from the taskforce co-chair Gerrelda Davis and Heather McGhee, author of The Sum of Us.

“There’s a lot of interest,” said Yuriko de la Cruz. “Then in sessions like this, there’s really just a validation that what we see and what we hear is shared by others and that we’re on the right path in terms of understanding and that we want to advance health equity.”

De la Cruz became the program manager of Social Drivers of Health at NACHC in March 2020. She participated in NACHC’s Board Taskforce for Undoing Racism conversation and hosted a bilingual session on advancing health equity immediately following. The group discussed simple changes that promoted long-term solutions, like printing information in multiple languages, providing car rides to health and well-being activities, and declaring racism a public health crisis.

The task force began its work after the murder of George Floyd in an effort to intentionally address structural racism and discrimination within health care settings.

“We can’t address everything; we can’t fix everything or change everything. But what we can do, little by little, is make those steps towards justice and liberation,” she said.

Across the nation, 31.5 million patients are seen at health centers in medically underserved areas. About 63% of those patients identify as members of a racial or ethnic minority group. Health disparities can be exacerbated by social determinants, like access to reliable transportation, home and work locations, and other conditions of a person’s environment, all of which are being considered as contributors to health more often.

Almost 6 million of those patients live in public housing, over 7 million are best served in a language other than English, and 90 percent of all health center patients live at or below the federal poverty line.

The mornings’ discussions included dialogue on the damaging effects of stress, whether acute or chronic, at the intersection of a patient’s race and their lived experience.

Leon Harris, Ph.D., is chief diversity equity and inclusion officer at The Centers in Cleveland, Ohio. He shared that cultural factors within a community can sometimes outweigh a patient’s economic position. While 90% of community health center patients are considered low-income and 19% are uninsured, there are cultural health beliefs that can influence whether a person seeks care or adheres to the treatment a provider offers.

During small group discussions, participants said that listening to their patients, understanding their lifestyles and needs, and working with community partners will be paramount in advancing health justice.

Kevin Holmes, of Community Health Centers of Arkansas, said that health centers could create better, more equitable conditions for health by connecting to communities and patients through lived experiences. Holmes said that people are more likely to show up, listen and participate in spaces where they feel seen and heard.

Wanda Mitchell, of Sun River Health in New York, discussed the importance of a shared sense of community. She said that when people living, working, and playing within a certain geographical area are willing to address barriers to equity together, better outcomes can be achieved.

There are still many obstacles and questions regarding how to build more equitable and just systems. However, de la Cruz said that CHI participants are willing and eager to have challenging discussions that lead to inspired changes.

“We want healthier, thriving communities where children, families and individuals are living the life that they want as healthy as possible,” said de la Cruz.

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After the Fires, Providing Community Care in Maui https://www.directrelief.org/2023/08/after-the-fires-providing-community-care-in-maui/ Wed, 16 Aug 2023 03:33:48 +0000 https://www.directrelief.org/?p=74591 Last Friday, Jacquelyn Ingram and several of her colleagues began assisting residents who were facing Maui’s ongoing wildfires. Thousands are relying on evacuation shelters across the island, and medical and social workers like Ingram are working with first responders and other volunteers to ensure residents have access to care and necessities in the aftermath of […]

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Last Friday, Jacquelyn Ingram and several of her colleagues began assisting residents who were facing Maui’s ongoing wildfires.

Thousands are relying on evacuation shelters across the island, and medical and social workers like Ingram are working with first responders and other volunteers to ensure residents have access to care and necessities in the aftermath of the deadliest wildfires in the U.S. over the past century.

The women of Healthy Mothers, Healthy Babies Coalition of Hawai’i (HMHB) and the nonprofit’s partners have arrived at the site of the wildfire by jet ski, boat, and car to help those in need. Direct Relief has funded the group with a $50,000 emergency operating grant and has also shipped requested medicines to the group.

Staff from Healthy Mothers, Healthy Babies Coalition of Hawai’i arrive in the harbor at Lahaina with emergency medical backpacks from Direct Relief for triage care. (Kari Wheeling)

Three wildfires sparked on Aug. 8, scorching Maui’s Lahaina community, and the death toll has exceeded 100 people. However, officials say that number will likely grow over the next few days.

Ingram and her colleagues set up a medical hub through the nonprofit’s solar-powered medical unit. Their team has visited several aid sites since Friday morning to support people who have evacuated their homes or need medical assistance. The program director said that power is out in several places, and volunteers have relied on text messages to communicate, given the inconsistent broadband service.

HMHB works to improve access to maternal and child health. They support residents statewide, mostly through social service programs around tobacco cessation, providing safe sleep measures through cribs, food distributions, mental health services, and hosting community doula trainings.

Over the last few days, HMHB visited several women who had recently given birth and needed supplies for one-week-old babies. Ingram told Direct Relief that residents had requested birth control, pregnancy tests, manual breast pumps, and diapers, among other items. They reinforce therapeutic communication to lessen the amount of trauma to survivors of the fires and work with an emergency room physician and a registered behavioral health nurse.

There was a lack of access to prenatal and obstetric care before the wildfires began, with Maui’s only private obstetrics practice planning to end services this Fall and focus on gynecology as a cost-saving measure. According to the local station Hawai’i News Now, residents who don’t have Kaiser insurance and who are in need of prenatal care will visit a federally qualified health center, Malama I Ke Ola Health Center, which Direct Relief is also supporting with an emergency operating grant of $50,000 and essential medicines.

While most have left the more severe areas of the fire, Ingram said there are many long-term effects that residents will face moving forward. Many have endured smoke inhalation and extreme heat; others will be forced to find alternative housing and leave their families or communities of support.

“Imagine what it’s like to go through that experience,” Ingram said. “But what I think we can do is to utilize our critical skills and strong partnerships to really try and get assistance to people right away. And I want people to know that it’s available to them whether it’s prescription medications, doing prenatal care, or post-partum care.”

Direct Relief has provided Healthy Mothers, Healthy Babies Coalition of Hawai’i a $50,000 emergency operating grant to support their operations as they respond to the wildfires in Maui. Direct Relief has also provided them with emergency medical backpacks for triage care, and fulfilled requests for essential medications. The organization also received $475,000 in funding from Direct Relief’s Fund for Health Equity.

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“Urban Heat Islands” Across U.S. Put Certain Neighborhoods At Heightened Risk https://www.directrelief.org/2023/07/urban-heat-islands-across-u-s-put-certain-neighborhoods-at-heightened-risk/ Fri, 28 Jul 2023 15:54:01 +0000 https://www.directrelief.org/?p=74073 Temperatures in urban cities are found to be at least eight degrees higher than surrounding areas, causing higher risks of heat-related illnesses for millions of American residents.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

DETROIT — Southeast Michigan may be known for cold and snowy days, but 70% of Metro Detroit residents are experiencing hotter temperatures due to environmental factors.

Climate Central, a national nonprofit, recently released data on 44 major U.S. cities that have “urban heat islands,” or areas where temperatures are amplified. The data shows census-level tracts across the country that are at least eight degrees warmer than local temperatures.

The nonprofit reported that 41 million people nationwide are within urban heat islands and are at a higher risk of suffering from heat-related illnesses. These areas are warmed by a lack of green spaces, too many tall buildings that block airflow, a heavy population density, and an abundance of surfaces that are more prone to absorb heat, like dark roofs and paved roads.

About 4.8 million people live in the seven counties of southeast Michigan. Many of the cities and towns were built along grids that now amplify heat through distinct rows of homes and buildings. Detroit made history when the historic Woodward Avenue became the first paved road in America. However, the 27-mile-long street is now lined with buildings that draw in heat and warm the metro area.

According to Climate Central, Metro Detroit is one of nine metro areas where over 1 million people are affected by the increased temperatures.

Kaitlyn Trudeau, a senior research associate at Climate Central, said the summer’s extreme temperatures and the amplified heat can create dangerous health situations. The researcher said that development in high-density areas exacerbates climate change and acts as a “multiplier” for increased temperatures. She also said that cities built on grid systems, like those in southeast Michigan, are more likely to “trap in heat” due to lack of airflow.

Trudeau said that increasing access to green spaces and using innovative building materials will prevent temperatures from rising across urban areas.

Health Impacts of Heat

People with chronic conditions, children, older adults, and people who spend prolonged periods of time outdoors are most at risk of a heat-related illness. The three main heat-related illnesses include heat cramps, heat stroke and heat exhaustion.

Just over 8,700 southeast Michigan residents live within the parameters of Community Health and Social Services, or CHASS. Though the health center is located in southwest Detroit, the health center serves residents in areas that include Taylor, Allen Park, Lincoln Park and Ecorse, all of which have urban heat islands.

About 13% of residents within the health center’s coverage area are 65 and older, and 46% of residents are considered low-income.

Dr. Felix Valbuena, CEO of Community Health and Social Services in southwest Detroit, said a mixture of heat and poor air quality is a cause for concern. The already industrial area was blanketed with smoke earlier this summer from wildfires in Canada.

“When we talk about climate issues, we’ve been dealing with the new bridge that they’re building behind (our location), and so there’s been a lot of issues with air quality, and the wildfires in Canada that are coming down,” he said. “So people are having lung issues, chronic obstructive pulmonary disease, and have been ending up in the emergency room, and we’re bringing them in for a follow-up, or they’re calling in and saying, ‘I’m having trouble breathing.’”

Of the patients seen at the center, 264 have been diagnosed with asthma, 157 have chronic lower respiratory diseases, 988 are overweight or considered obese, over 1,300 have diabetes, and over 1,900 have hypertension.

The air and heat are a concern, and Valbuena says that they warn patients to be aware of symptoms of heat-related illnesses like dizziness, fatigue, high blood pressure, and experiences of exhaustion while doing normal activity.

He also cautioned against using alcohol during extreme temperatures and said that alcohol already encourages dehydration. Valbuena shared that those who drink alcohol in the heat are more likely to experience diarrhea and vomiting. Those who take medications to manage chronic conditions should also be mindful since they may be less likely to sweat but are still overheated.

As extreme temperatures soar across the U.S., Direct Relief is focused on supporting health centers across the country, with medical support and with backup power options through its Power for Health program, which aims to install resilient power systems so health center operations can continue during outages.

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Menstrual Health Experts Say Period Poverty Continues Across the Globe https://www.directrelief.org/2023/07/menstrual-health-experts-say-period-poverty-continues-across-the-globe/ Thu, 06 Jul 2023 17:22:06 +0000 https://www.directrelief.org/?p=73765 A 2021 report published in partnership with Days for Girls shared that at least 500 million women and girls across the world lacked adequate access to period supplies and a private space like a bathroom to manage their periods. In the two years since the report was published, experts working in the space of women’s […]

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A 2021 report published in partnership with Days for Girls shared that at least 500 million women and girls across the world lacked adequate access to period supplies and a private space like a bathroom to manage their periods.

In the two years since the report was published, experts working in the space of women’s and maternal health say much has changed, but barriers persist. For people who experience menstrual cycles, it’s not only sometimes annoying or painful, but it can also be a costly and isolating experience. To combat costs and keep women and girls in school and employed, entrepreneurs, health workers, and advocates are sharing solutions to support women’s health.

Menstrual products include sanitary pads, tampons, menstrual cups and discs, and lined underwear. The National Organization for Women reported that a menstruating person spends about $20 monthly on period supplies.

When Christine Brown learned about periods and the costs associated with them, she thought it was ridiculously unfair.

“I thought, well, that sucks, and that’s not fair,” said the founder and owner of Kind Cup. “That sounds so expensive that girls and women are going to have to pay for these things.”

Brown has two patents for the Kind Cup, a sustainable menstrual cup with an ergonomic shape created with a minimal carbon footprint. The founder said she began to sketch potential products when she learned that some women might use up to 22 single-use products for each menstrual cycle.

“That’s expensive,” Brown told Direct Relief.

Across the United States, advocates have lobbied for more equitable policies regarding women’s health and to decrease expenses around what’s known as the “Pink Tax,” or additional costs associated with health products targeted toward women. Several states have adjusted Pink Tax laws to decrease how much women and girls must pay for supplies. Last year, Utah’s state legislature voted to support the availability of free period products in schools. This year, California’s state legislature voted to expand the use of federal funds to include period products for needy families.

But the Kind Cup founder said there’s never a “true sense of security” regarding women and menstrual health.

“I see, as a general trend, that we’re moving forward, but then there’s stuff that comes up where you’re like, Oh, I thought we were done with that, but here we go again, you know, there’s never a dull moment,” Brown said.

At the federal level, some healthcare policies have been adapted to allow people who have periods to use employer-driven HSA and FSA funds to purchase supplies.

Brown isn’t the first to design a menstrual cup. Dozens of other products are on the market, but the Kind Cup founder said she wanted to create a product with an improved design and user experience. Brown also recognized that materials matter, and no “fancy labeling and cut corners” would suffice. Brown said that the Kind Cup needed to be a high-quality device that people could trust.  

“You shouldn’t be in pain for having tried a bunch of different products and feeling like something’s wrong with your body,” said Brown. “No, it’s clearly indicative of there being a need for something that’s a better design.”

The Kind Cup has an added social benefit. Any purchase from Brown’s site prompts the buyer to donate a Kind Cup to another person. The first 150 Kind Cups were donated to other menstruating people.

Earlier this year, almost 100 Kind Cups were donated via Direct Relief to a Florida mobile health unit, one of dozens of organizations to receive the cups free of charge.

“We have a lot of uninsured people with barriers to getting health care,” said Michelle Nall, a nurse practitioner at the University of Florida’s Mobile Outreach Clinic.

The mobile unit is a program between the College of Medicine at the University of Florida and the university’s medical system. The mobile unit’s staff provides free, comprehensive, primary care for people without health insurance – largely those affected by factors including poverty, according to Nall.

The Kind Cups will be dispersed to patients and brick-and-mortar locations associated with the university’s health system and its partners, like local food pantries and churches. The mobile unit serves about 2,000 patients in North Central Florida, and Nall said that period poverty is common among their patients.

The nurse practitioner said that the need for reproductive justice remains pertinent as government policies shift, like the Supreme Court’s overturn of Roe v. Wade in 2022 allowed states to ban abortions, which restrict a person’s choice regarding personal health decisions, and the 2023 law signed by President Joe Biden that requires employers to provide reasonable accommodations for pregnant employees through the Pregnant Workers Fairness Act.

So, Nall focuses on what she can do to provide support for menstruating people in her community—whether they plan to have children or not.

Nall said it’s key to ask questions to gain a better understanding of what a patient needs to provide the appropriate support service.

Understanding the needs of menstruating people is a worldwide advocacy issue.

Diana Nelson, global advocacy director at Days for Girls International, said that in many countries, women who don’t have access to products are more likely to miss school and or work while menstruating. DFGI is a nonprofit that distributes sustainable menstrual health products around the world and participates in education and advocacy efforts regarding menstrual health.

To ensure worldwide understanding that menstruating is a natural process, Nelson said it’s key to include people who don’t menstruate in the conversation.

“It’s natural, it’s normal, it’s nothing to be ashamed of. It’s nothing to be scared of,” Nelson said. “So many girls wake up with blood, and they have zero idea what’s happened.”

Nelson said that DFGI works with volunteers and community leaders to educate people about menstruation cycles. That includes suggestions on creating supportive environments and sharing data about the impacts on women and girls who miss school or work while menstruating. Nelson said that in some places, menstruating people do not have a private bathroom and opt to go home in the middle of the day.

“If you want to increase education, then you need girls to stay in school… research shows they are missing school either because they don’t have access to products or because you don’t have the infrastructure where they can privately change,” Nelson said. “If you want your GDP to grow, if you want to create a labor market, you recognize that women are 50% of the laborers. And if they’re missing work because of their periods, or if they’re missing work because they have to leave to go find somewhere to manage their period….they don’t come back to work, and that is impacting your growth and your job market.”

Nelson also said good advocacy means helping the broader public understand how a singular issue impacts everyone.

To address period poverty, Direct Relief has provided period products, including Kind Cups, pads, tampons, Days for Girls kits, and more across the U.S. and globally.

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How a Black Community Brought Affordable Health Care and Clean Water to Rural South Carolina in the 1970s https://www.directrelief.org/2023/06/how-a-black-community-brought-affordable-health-care-and-clean-water-to-rural-south-carolina-in-the-1970s/ Mon, 19 Jun 2023 10:00:00 +0000 https://www.directrelief.org/?p=73537 Health centers have helped families across America receive affordable care. When Black children in Beaufort County, South Carolina were diagnosed with recurring cases of intestinal parasites, the community advocated for a new health center and clean water for sustainable health solutions.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

In South Carolina’s Lowcountry, barrier islands and rural inland communities sit just above sea level. It was here, along the nation’s southeastern coast, that residents in Beaufort County lacked indoor plumbing into the early 1970s. That changed when a rural, Black community found ways to funnel money to build a health center, created their own water company, and subsequently produced better health outcomes.

Throughout the 1960s, health conditions were dire. Hypertension was widespread, and Beaufort had the lowest life expectancy rate in the state. In 1965, an average of 62 out of 1,000 children in Beaufort “did not live to see their first birthday,” according to the New York Times. By 1969, there were at least 600 homes in Beaufort and Jasper counties without sanitary facilities. Almost 1,800 households had annual incomes below $1,000, and just under 5,000 households had annual incomes under $3,000.

At the time, Beaufort’s Levy, Limehouse, and Bellinger Hill neighborhoods were predominantly Black; home to descendants of slaves who had earned multi-acre plots of land after the Civil War. Instead of installing costly indoor plumbing, property owners dug shallow wells in their yards, just five feet below the surface. Families carried buckets of water into the house for cooking and bathing. There were outhouses for waste. They unknowingly drank water infested with Ascaris lumbricoides, or intestinal parasites. Black children were disproportionately affected and had recurring cases.

“Seventy-three percent of the Negro children had intestinal parasites, and nearly five percent of the white preschool children had intestinal parasites,” a University of South Carolina report shared at a U.S. Senate hearing.
Few could afford necessary medical care, and far fewer had enough to fix the water-related health issues at their source.

“To see a kid who is three years old, pass a worm that is two feet long, it was unbelievable,” said Roland Gardner, a community leader who spearheaded many of the reforms. “That woke me up.”

While the lack of potable water in Beaufort County was an immediate problem, government officials were preoccupied with national poverty rates and racial desegregation. So, local advocates vowed to find solutions and advocated for a federally qualified health center with affordable payment options. In the fall of 1970, the doors opened to Beaufort Jasper Hampton Comprehensive Health Services, Inc, often called ‘Comp Health.’ In turn, leaders of the health center supported a new water system and created jobs for residents, influencing better health outcomes for decades. By 1974, reports indicated that the infant mortality rate had decreased by two-thirds.
“It was almost like a miracle,” said Thomas Barnwell, the first executive director of Comp Health. “Because just, for example, solving the problem of intestinal parasites was described by the epidemiologist as an almost unsolvable situation.”

In 53 years, Comp Health has expanded to host 15 health programs at 10 locations across Beaufort, Jasper and now Hampton counties. Just three executives have led the health center since its inception in 1970: Thomas Barnwell, Roland Gardner, and Dr. Faith Polkey.

The creation of the water system and the health center has yielded massive dividends; Beaufort has been recognized as the healthiest county in South Carolina for the last 11 years, and its residents have the longest life expectancy in the state.

It all started with the desire to meet an unmet need.

“Water was basic. It was a need that many people had,” Barnwell said.

The Need for Change

Barnwell, now 88, is a descendant of families from Mitchelville, the first self-governed community of formerly enslaved people in South Carolina. He still owns acres of land on Hilton Head Island, which he intends to pass down to his sons.

In the mid-to-late 1960s, researchers visited Beaufort County and surrounding areas to document issues of health and hunger. Barnwell was working at the Economic Opportunity Commission and spent his free time driving his mother, a licensed nurse who cared for pregnant women, to her appointments. She worked alongside a white physician who identified the parasites. Hannah Barnwell told her son of the depressing health conditions during their rides around town and encouraged Thomas to help find a solution.

“She said, ‘let me tell you something, son, it’s more important to provide service to people than to make money,’” Barnwell recalled.

In 1969, Barnwell testified at a U.S. Senate hearing to advocate for the creation of a federally qualified health center in Beaufort. He told the committee that the health center’s priorities would be defined by the needs of the community, which was still lacking basic sanitation infrastructure.

“But, in the area of sanitation, and I speak of basic needs—out-houses—we have been unable to fund them, projects to construct them. It is not improbable that the cost of eight studies dating from 1936 confirming the presence of the Ascaris worm in our community would, alone, have built 600 privies vital to the blotting out of these parasites. Apparently, we can send a man to the moon, but we can’t build outhouses…We have been attempting since 1966 to bring potable water to areas where residents have to haul water in buckets, bottles, or cans. Most of them are too poor to afford pumps even if potable groundwater were available. To this date, not one drop of water has reached them”

– Thomas Barnwell, in his 1969 testimony before the U.S. Senate

Transcripts from that hearing detailed the severity of Beaufort’s poor health conditions, compared to the millions of federal dollars spent on international aid for water and waste disposal and the stark differences between white and Black communities in America. Several mentioned the “desperate need” for a health center, potable water, and a sewerage system.

“Clearly, these children are suffering from the chronic effects of undernutrition, parasitism, and repeated bacterial and viral infections,” said James P. Carter, a Vanderbilt University School of Medicine and Meharry Medical College professor.

After the hearing, Beaufort County received several grants, including $342,000 for a health center. Senator James Wadell appointed Barnwell as chair of the health center’s advisory board to manage federal funding. In the fall of 1970, the Comp Health building opened to serve 25,000 low-income residents of Beaufort and Jasper counties.
Barnwell hired Beaufort locals to work at the health center.

He had connections through family, his volunteer work, and previous employment at Penn Community Services and the Economic Opportunity Commission. Though he had taken courses at seven universities, he didn’t have a college degree– so he contacted those who did. He called Roland Gardner, who at the time was a graduate student at Howard University and was home in Beaufort for winter holiday.

Gardner, who later became CompHealth’s longest-tenured CEO, said Barnwell asked him to write an outline for a potential children’s behavioral health program. At the time, Black children in Beaufort were sent to special education classes under the guise of behavioral health issues, which delayed their educational development.

Barnwell shared Gardner’s report in Washington the following spring and called the grad student from the airport.

“He said he needed somebody to run the program,” Gardner told Direct Relief, laughing.

(L to R) Roland Gardner, Thomas Barnwell, and Emory Campbell still live in Beaufort County, South Carolina and support their community. (Olivia Lewis/Direct Relief)

Gardner promised to return to Beaufort to temporarily work for Comp Health upon graduation. He started the behavioral health program and found that most of the children had psychological issues due to poor living conditions, not behavioral health challenges. According to Gardner, the energy that Barnwell brought to the area mobilized others to get involved.

“That’s what this was,” said Gardner. “People in a community who said, ‘Nobody is going to come help us; we have to do it ourselves.’”

Gardner became President and CEO of Comp Health in 1980 until he retired in 2022.

FUNDING POTABLE WATER IN BEAUFORT AND BEYOND

With the health center established, funding for what became the Levy Limehouse Bellinger Hill Water Company was next on the community’s list.

Federal dollars existed for rural communities, but with federal racial desegregation taking place, not all local authorities were willing to help Black residents access those dollars.

Barnwell and Thad Coleman, the first African American to sit on the Beaufort Jasper Water Sewer Authority board of directors, began to work with a national nonprofit: The National Demonstration Water Project, or NDWP. Their mission was to help low-income, rural families gain access to safe, potable water.

The organization’s board, made up of executives from health centers and housing programs across the country, met on a quarterly basis to find clean water solutions.

“It was very exciting to see that we were traveling in a route that would open doors for people around the country,” Barnwell said. “Our problem was a greater problem as we dug more into it.”

In Bonnie Lefkowitz’s book Community Health Centers: A Movement and the People Who Made it Happen, she shares that the USDA didn’t want to support “smaller, community-based systems.” Granting loans to impoverished rural communities that couldn’t meet a marginal tax requirement as a down payment was risky.

Lefkowitz says the NDWP sued the USDA’s program to receive special funding.

Retired judge and civil rights activist Olly Neal Jr. was an NDWP member who worked alongside Barnwell and Coleman. He was the founding executive director of the Lee County Cooperative Clinic in Arkansas. Neal told Direct Relief that the group had to prove that the shallow wells built across the country were “major contributors” to the health problems of children and that financial support for new cluster well systems would solve the issue.

“That was the most important thing that we did, in my opinion,” Neal said. “We got loans to low-income communities so they could be eligible (for the program).”

Ultimately, the Congressional Budget Committee approved a $200 million budget for federal loans for water systems nationwide, and Comp Health would receive $40,357. Comp Health and other NDWP members had gained momentum on what was now a national water crisis.

THE PEOPLE OF BEAUFORT

Lorraine Bond still remembers the smell of sulfur in Beaufort from the contaminated water. “If you were washing dishes and you were wearing jewelry, it would turn the jewelry, so you had to take off the jewelry in order to wash dishes,” Bond said.

Bond sits on the Board of the current regional water system in Beaufort. Her mother, Juanita White, worked on special projects for Comp Health and was an advocate for what became the Levy Limehouse Bellinger Hill water company. As a child, Bond found her mother digging along the side of the road in desperation for pipes that would lead to clean water. Neighbors who had questions about the water would call her as early as 6 a.m.

“It was weird because my mother was very feminine and a very classy dresser, and here you go see her in the ditch with mud all over,” Bond said.

Residents had a lot of questions. Most earned less than $3,000 annually and didn’t want to stop using their free, shallow well taps and pay $50 into the new water system.

“You had to convince them to take the water,” said Emory Campbell, who was involved in the efforts. “People were reluctant, skeptical… and signing a piece of paper was a serious thing for people.”

Campbell was involved in the AmeriCorps VISTA program at the time, though he’s best known for his contributions to civil rights and preserving and sharing the cultural significance of the Gullah Geechee people on Hilton Head Island. Like Gardner, he too was encouraged by Barnwell to return to Beaufort. Campbell had an advanced degree in environmental engineering and eventually left the VISTA program to work for the State’s Health and Environmental Department, which was key in the development of the water system.

Historically, African Americans were untrusting of some government systems and signing documents that might not have truly benefited them long-term, Campbell said. VISTA participants and health center volunteers knocked on doors, attended church meetings and broadcast radio announcements to build trust and educate the community about the quality of the water that came from shallow wells.

“Our healthcare movement was tied very closely to the civil rights movement,” he said, adding that it was important for residents to hear from their friends and neighbors that the well water was contaminated. Building community-level trust and understanding encouraged people to visit Comp Health for treatment.

Pat Walls has been an advocate for Beaufort County since the 1970s when she joined the VISTA program. (Olivia Lewis/Direct Relief)

“We didn’t know any different, people really didn’t talk about it at that time, I guess,” Pat Walls said. “We realized that there were worms and stuff, but it’s like being Black and white. If you live away from it, you don’t really realize what you’ve got until you get something different.”

Walls had pumped water from her family’s well and carried buckets inside for cooking and cleaning. She learned of the dangerous well water conditions as an adult in the VISTA program and began working with White, while knocking on her neighbors’ doors to encourage them to join the new water program instead.

They, too, realized the issue was bigger than Beaufort. White was elected to the South Carolina House of Representatives with Walls as her campaign manager. She served for 15 years as an advocate for clean water and support for rural communities.

The more the community learned, the more they were empowered and wanted to be involved. Once there were enough residents who agreed to switch to the new water system, they named the water project after the areas it served: Levy Limehouse and Bellinger Hill Water Company. The water company’s board was composed of residents who were patients or worked at Comp Health.

The health center became the impetus for community involvement. Residents wanted to participate in the changes and to have a ‘seat at the table’ to develop policies that operated their health, water, school, and government systems.

“Everything that was done by Levy was done by the people,” Bond said.

THE FUTURE IN BEAUFORT

Beaufort’s health conditions drastically improved after Comp Health opened and clean water became accessible. Employment rates increased, and the Lowcountry became a more desirable place for people to live.

By 1989, the Levy Limehouse Bellinger Hill Water Company had reached capacity. The original cluster well system was the most efficient and economical choice for the 1970s, but not sustainable given the area’s growing population. LLBH was sold to the regional entity, Beaufort Jasper Water Sewer Authority, which paid the owners of 822 properties for their shares. Walls was chair of the board then and negotiated with lawyers to ensure property owners were paid based on the years they were connected to the system.

However, since the change in ownership, not every LLBH home was connected to BJWSA’s water and sewer lines. Many homes rely on septic tanks, and some property owners have been placed on a waitlist for sewer access—but it’s unlikely, given the low-lying area’s limited groundwater access and continued development growth. The other option is to support trucking and manufacturing companies that are trying to build in the Levy community in hopes that the company will run a new sewer line across their property. But allowing major companies to build in the area could create other issues for property owners in the rural area.

Michael Bell, the immediate past chair and current board member of BJWSA, said increasing water and sewer access in Beaufort’s Levy community is ongoing work. Bell, one of two African Americans on the BJWSA board, said that he follows in the footsteps of people like Barnwell, Coleman, and White, in ensuring that safe and potable water is available to all Beaufort residents.

Dr. Faith Polkey, President and CEO of the Beaufort-Jasper-Hampton Comprehensive Health Services. (Olivia Lewis/Direct Relief)

Dr. Polkey, the newest President and CEO of CompHealth, says she, too, follows in the footsteps of great leadership in Beaufort County.

“That’s how we started, right?” Polkey said. “It (started) from people being in the community and being willing to go out to where the people are.”

Maintaining and building new partnerships in the community remains of high importance to Comp Health leadership. Polkey’s background is in pediatric, public health and preventative medicine, and she has spent her first year leading Comp Health through strategic planning. Originally from the Charleston area, she began working at Comp Health years ago when Gardner was still at the helm. She learned the history of the health center and the important role the community plays in its own health outcomes.

Polkey said that during the height of the coronavirus pandemic, they realized a greater need for telehealth opportunities, dental and mental health supports, and methods to address the social determinants of health.
“Keeping the community part in our community health center is of the utmost importance, like understanding the mission being central, and that is to take care of the community,” she said.

Polkey said that every community deserves the best health care, which requires advocates willing to create change to bring about better health outcomes.

“I never want us to be this corporate thing that is chasing the dollar and chasing that next patient,” she said. “We’re not here for that. We’ll take care of everybody and understand how we started and why; that’s still really important.”

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Nearly One-Third of U.S. Population Under Heavy Smoke Conditions Due to Wildfires https://www.directrelief.org/2023/06/smoke-filled-skies-blanket-midwest-northeastern-u-s/ Wed, 07 Jun 2023 22:00:50 +0000 https://www.directrelief.org/?p=73327 Smoke from fires that continue to rage in Quebec and Ontario, Canada, is causing hazardous conditions across wide swathes of the United States. Approximately 100 million people, or nearly a third of the U.S. population, have been under heavy smoke conditions over the past two days, according to data from the National Oceanic and Atmospheric […]

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Smoke from fires that continue to rage in Quebec and Ontario, Canada, is causing hazardous conditions across wide swathes of the United States.

Approximately 100 million people, or nearly a third of the U.S. population, have been under heavy smoke conditions over the past two days, according to data from the National Oceanic and Atmospheric Association. Cloudy skies and low air quality have been reported as a danger and looming health issue.

The National Weather Service has reported air quality alerts for the Great Lakes region and parts of the Northeast, particularly Illinois, Michigan, and New York.

Dark red circles indicate areas where air quality is in the hazardous range. Click to expand. (Direct Relief)

The U.S. Environmental Protection Agency has cautioned that residents in some areas should avoid all outdoor physical activity due to Air Quality Index measures of 301 or higher in ozone and particle pollution. The EPA’s Fire and Smoke map allows residents to view hourly-reported air quality conditions by searching for a city, state or area.

The EPA encourages those who may be affected by smoke-related air quality conditions to wear protective gear like N95 masks, reduce strenuous activity outside, and reschedule outdoor work tasks or take frequent breaks.

WILDFIRES AND HEALTH

Compromised air quality can cause major health impacts for people living with respiratory conditions, like asthma, groups including young children and older adults, and those with cardiovascular illnesses.

Wildfire smoke has been linked to “significant” increases, within a day or two of the event, in hospital emergency departments.

Wildfires can also force mass evacuations, during which people may be cut off from essential medications to manage chronic diseases like diabetes and high blood pressure. Fire-related power outages can also cause people to spiral into medical crises when they are without the power needed for electricity-powered medical devices needed for oxygen delivery, cold storage for temperature-sensitive insulin and more.

DIRECT RELIEF’S RESPONSE

Direct Relief is communicating with primary care associations to assess medical needs and is currently preparing shipments of N95 masks for health centers.

The organization is in contact with primary care associations in New York, New Jersey, and Massachusetts, as well as the Canadian Association of Community Health Centers.

Direct Relief responds to wildfires each year during fire season, including those that impact the Western U.S. The organization maintains a stockpile of N95 masks at its California warehouse for distribution and also manages an inventory of critical medicines often requested during fires, including asthma medications and diseases for chronic diseases often requested when people are forced to evacuate.

The organization will continue responding as needed.

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Connecting Rural Health Providers to Mentorship, Support https://www.directrelief.org/2023/06/connecting-rural-health-providers-to-mentorship-support/ Thu, 01 Jun 2023 19:46:42 +0000 https://www.directrelief.org/?p=73168 In medically underserved areas of the United States, finding an available physician to treat healthcare needs can be difficult. Cochise County, Arizona, designated medically underserved population by the Health Resources and Services Administration, is just 12 miles from the U.S.-Mexico border. The county has a shortage of primary care health services for its population, which […]

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In medically underserved areas of the United States, finding an available physician to treat healthcare needs can be difficult.

Cochise County, Arizona, designated medically underserved population by the Health Resources and Services Administration, is just 12 miles from the U.S.-Mexico border. The county has a shortage of primary care health services for its population, which is facing economic, cultural, and language barriers to health care.

When Dr. Darlene Melk of Chiricahua Community Health Centers, located in Cochise County, was told her neighboring hospital in Tucson was no longer participating in free consultations with local physicians, she needed another avenue of support for her staff. Rural healthcare options were limited before the pandemic, and even moreso after. Issues like physician burnout and retention were exacerbated, creating a greater need for medical support.

“Sometimes we have to be the rheumatologist, the endocrinologist, and the psychiatrist because our patients either don’t have insurance or they have transportation barriers,” said Melk, chief medical officer at CCHC.

Melk reached out to the MAVEN Project, which stands for Medical Alumni Volunteer Expert Network, a nonprofit that provides support for clinicians. The nonprofit hosts medical consultations through email and Zoom conferencing, medical education webinars, and clinical and leadership mentoring from retired volunteer physicians. MAVEN has over 300 clinic partnerships within 21 states and Puerto Rico.

Melk said every staff member at CCHS now has access to MAVEN, which she uses for mentorship and consultations.

“It’s pretty incredible to be able to tap into this resource,” she said. “It’s been a wonderful blessing, and I’m just so grateful for it, and hopefully, we’ll be able to keep it for years.”

Connecting through SHARED EXPERIENCE

While hundreds of clinic sites have access to Maven, CCHC has its own unique set of challenges.

Dennis Walto, chief of external affairs and foundation executive director, said that CCHC serves a transnational community given its proximity to the border. In addition to patients moving back and forth across the border, some employees frequently cross the border to see loved ones and friends. Walto said many CCH employees have chosen to work at the health centers because of their connection to the populations they serve and their belief that everyone deserves access to quality care.

In Cochise County, nearly 13% of the population was born outside of the United States, and about 36% of the county’s population is Hispanic, according to census data. While just 15% of CCHC patients are best served in a language other than English, cultural competency and language access are a top priority, but with limited funds, recruiting and retaining top medical professionals can be challenging.

Melk is the daughter of a political refugee from Cuba; her Maven mentor, Dr. Lo-Ann Nguyen, was a refugee from Vietnam and relied on Medicaid in the 1970s for health care. The pair have met virtually for a year and a half, mostly on organizational vision regarding conceptual problems, recruitment, retention, and how to maintain a highly functional team. Nguyen said that it was important to Melk that CCHC employees feel like they are part of a solution and they have a consistent workflow as a team. Nguyen, an internist, also worked for Kaiser Permanente until she retired in January 2020 and began volunteering for Maven. She’s one of 170 volunteers.

Telemedicine allows providers to treat patients through digital platforms, reducing the need for in-person medical appointments. (Photo courtesy of the MAVEN Project)

“I grew up in a place where medical care was very, very unavailable, and it is an opportunity for me to participate in some solution to help the population who doesn’t get full access to medical care,” she said. “It just, it just grabbed my heart.”

Maven tries to connect clinics to physicians based on mentor availability, skills and shared interests, according to Dr. Jill Einstein, Maven’s senior director of physician engagement.

“Everything that Maven does (is through) this holistic approach to prevent or alleviate burnout,” Einstein said. “So, if a provider develops more skills and increases their confidence in caring for a patient, it won’t be as overwhelming. And if they have a system, an organized system and an immediate access to getting answers, that’s going to decrease their stress.”

In 2021, CCHC reported to the Health Resources and Services Administration that 83% of their patients live at or below 200% of the federal poverty line. While Arizona adopted and implanted the expansion of Medicaid in 2014, almost 20% of CCHC patients were without health insurance in 2021. At that time, 41% were enrolled in Medicaid or CHIP.  

Nguyen became eligible for Medicaid as a student, but she didn’t always have access to care. During a case of pneumonia, she was unable to see a private practice physician who had filled their Medicaid quota for the month, and she was forced to go to the emergency room, and her condition worsened. In another instance, Nguyen had a molar toothache for a week while waiting for an appointment. She said that she pleaded on the phone for a root canal, but was offered a cheaper, more consequential extraction instead.

“I knew exactly what people have to go through with that program, and a lot of bad things happened [when I was enrolled],” Nguyen said. “So I have always felt that we needed to do more for people who do not have good health insurance.”

CCHC hired its first psychologist in 2021, and since the clinic has had access to MAVEN they have hired two more. Melk said that mental health was and continues to be a high priority during the pandemic. Now, the biggest request from physicians and nurse practitioners is consultations from endocrinologists.

According to HRSA data, 16% of CCHC’s patients are diabetic, 36% have hypertension, nearly 58% go to CCHC to control high blood pressure and 72% seek out CCHC for prevention and treatment of cardiovascular disease.

Melk said it has been helpful to have access to experienced clinicians who give reassurance and resources. She described the Maven partnership as a “beautiful concept,” given she can get a response for a consultation in as little as a few hours. She’d rather not ask a patient to travel to Tucson to see a specialist if it’s not necessary. Some patients experience transportation barriers and often have conflicting work schedules so making the appointment would be difficult.

“I think as clinicians, your ultimate goal is to alleviate suffering and make that patient’s health journey lighter somehow,” she said. “And so we’re here to help, and when you feel like your hands are tied because they either can’t go or they don’t have insurance, or whatever reason, there are too many barriers to getting there, this helps.”

Direct Relief and the MAVEN Project have worked together to connect community health centers and free and charitable clinics with medical expertise in underserved communities across the United States.

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To Decrease Black Maternal Mortality, Midwives and Money Could Make the Difference https://www.directrelief.org/2023/05/to-decrease-black-maternal-mortality-midwives-and-money-could-make-the-difference/ Sat, 13 May 2023 13:34:00 +0000 https://www.directrelief.org/?p=69470 Black mothers continue to die at a higher rate before, during, and after childbirth than any other ethnic group in the United States. Last year, 1,205 soon-to-be and recent mothers in the United States died, and 84 percent of those deaths could have been prevented. Last month, the Centers for Disease Control and Prevention reported […]

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Black mothers continue to die at a higher rate before, during, and after childbirth than any other ethnic group in the United States. Last year, 1,205 soon-to-be and recent mothers in the United States died, and 84 percent of those deaths could have been prevented.

Last month, the Centers for Disease Control and Prevention reported a 40 percent increase in maternal-related deaths in 2021 from 2020. Experts say lack of access to care, fear of not receiving proper care due to systemic racism, and comorbidities have contributed to the increase in their deaths. A litany of legislative decisions could change maternal health outcomes across the United States, if approved.

Amongst the urgency for change, midwives have stood out as a supportive resource to parents who want to feel seen, heard, and cared for during the birthing process and decreasing the overall risk of death. However, there aren’t enough midwives or obstetricians in the communities that need them.

“The comorbidities are real,” said Pandora Hardtman, a certified and practicing midwife, and Chief Nursing and Midwifery Officer for Jhpiego, a global health nonprofit focused on the health of women and families and that is affiliated with the Johns Hopkins University.

Black women’s maternal mortality rate was 37.3 deaths for every 100,000 live births in 2018; 44 in 2019; 55.3 in 2020; and 69.9 in 2021. In contrast, white women’s mortality rates were 14.9 deaths for every 100,000 live births in 2018; 17.9 in 2019; 19.1 in 2020; and 26.6 in 2021. For Hispanic women, the rates were 11.8 in 2018; 12.6 in 2019; 18.2 in 2020; and 28 in 2021.

Midwife Julie Kellon works with parents at a birthing class. Kellon works at Neighborhood Family Practice, where she is one of five midwives on staff at the community health center in Ohio. (Photo courtesy of Neighborhood Family Practice)

The maternal death rate for black women is 2.6 times the rate of white women, though death rates for all women significantly increased in the past year.

Hardtman said that comorbidities like diabetes, preeclampsia, hypertension and mental illnesses have contributed to maternal mortality. The midwife said that now, as more stories are shared about the lack of cultural awareness and ongoing systemic racism within larger health systems, some soon-to-be mothers are fearful of seeking the care they need.

Finding care can be difficult, especially for those who live in rural areas. Hardtman said that there aren’t enough places for incoming midwives to receive proper in-person training, and overall access to midwifery care is centered in wealthy, predominantly white neighborhoods across the United States.

The Health Resources and Services Administration reported that just 13,409 nurse midwives and certified midwives were employed in the United States in 2021. The National Center for Workforce Analysis reported that 10.3 million women lived in counties without obstetricians and that within the next eight years, there will be a shortage of over 5,000 obstetricians nationwide.

Katy Maistros, a midwife in Cleveland, Ohio, said that when the birthing unit in neighboring Medina County closed, pregnant people didn’t have a place to go within their county to birth their babies. She said there aren’t enough midwives to serve the pregnant people in the area and not enough Black and brown midwives to bridge the cultural gaps necessary to improve health outcomes.

An annual report released by the Ohio Equity Institute shared that Cuyahoga County’s infant mortality rate was 7.6 per 1,000 live births. The Black infant death rate was 14.6 compared to 3.2 per 1,000 for white infants.
“The root cause is chronic stress and racism. It’s dismissible, its implicit bias, it’s the attitude of the health system,” Maistros said. “And that’s coming from a white, 47-year-old woman.”

Maistros is the Associate Medical Director of Midwifery Services at Neighborhood Family Practice Community Health Centers, a Federally Qualified Health Center in Cleveland, Ohio. The practice has a partnership with the local hospital, five midwives on staff and a visiting obstetrician. The midwife said it has been difficult to find midwives of color who have finished their practicum and clinical requirements over the last two years, as students were shut out of in-person programs during the pandemic.

The need for more ethnically and culturally diverse staff is proven within their client demographics. Last year, Maistros said that 35 percent of their patients speak a language other than English. The practice uses philanthropic dollars to support transportation and translation services to communicate with patients who speak 11 different languages.

But more midwives won’t solve the issue if policies don’t also change, according to Maistros. The midwife said that socioeconomic factors weigh on women who don’t have access to maternal leave, who don’t have postpartum support, and are dealing with mental health challenges throughout the pregnancy process.

“Our country is abhorrent when it comes to post-partum, and family leave laws,” she said. “I had a lady, who ironically was a health aide worker, leave on Nov. 4th and asked me for a return-to-work order ten days post-partum. She’s not even done bleeding. That’s really what’s killing women. We can’t afford to have a baby.”

The federal government has long mulled further support for midwifery services which could decrease rates of Black maternal mortality. Last year, Democratic members of the Senate introduced a group of 12 bills to funnel $1.7 trillion in support for mothers and babies in predominantly Black communities.

The package, or Black Maternal Health Momnibus Act of 2021, is likely to be passed one by one over time. The first was passed in December as a provision of the Build Back Better Act. Legislators have proposed to extend 24-month postpartum eligibility to Special Supplemental Nutrition Program and Women, Infants and Children program. It would force agencies to take action to grow and diversify the maternal health workforce, increase access to maternal care, increase research and data collection, and specifically improve maternal health among racial and ethnic minority groups.

“(Momnibus) It’s a really big deal, and it is exciting,” said Erin Ryan, a midwife and global health consultant. At the state level, efforts to increase access are also changing. There are 35 states, including Ohio, that have increased Medicaid postpartum coverage to 12 months.

Ryan said the investment needs to support Black mothers and Black midwives to make a difference. “We need to be clear that it is Black women who are dying,” she said. “And that Native women are dying.”

Last summer, the U.S. Supreme Court overturned Roe v. Wade, outlawing abortions at the federal level. Just five states used the midterm election to protect a women’s right to choose within specific time constraints of conception: California, Vermont, Michigan, Kentucky, and Montana.

“It’s not helpful to have 200,000 midwives and put them in areas of wealth with good insurance,” Ryan said at the time. “Another factor that is going to come up in the next couple of years are restrictions on abortion and abortion bans (because of) pregnancies that have to be carried to term that are higher risk. It is going to affect anyone with of a lower socioeconomic threshold who can’t go where they need to go to receive the care that they need.”

Direct Relief has supported maternal health efforts, including reproductive health and pre-and post-natal care, at community health centers across the United States.

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Turkish Midwives Step Up for Mothers and Newborns, Post Earthquake https://www.directrelief.org/2023/05/turkish-midwives-step-up-for-mothers-and-newborns-post-earthquake/ Thu, 04 May 2023 22:22:00 +0000 https://www.directrelief.org/?p=72167 When massive earthquakes devastated parts of Turkey and Syria in February, killing tens of thousands, emergency response teams provided support and supplies to the 1.5 million people living in temporary shelters. Among the survivors was a group at especially high risk from the disaster and interrupted health care—pregnant women and newborns. More than 270,000 women […]

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When massive earthquakes devastated parts of Turkey and Syria in February, killing tens of thousands, emergency response teams provided support and supplies to the 1.5 million people living in temporary shelters. Among the survivors was a group at especially high risk from the disaster and interrupted health care—pregnant women and newborns. More than 270,000 women were expected to give birth in the months following the earthquakes, according to a United Nations Population Fund announcement from March.

When homes and hospitals were destroyed, medical professionals created shelter hospitals for emergency procedures and care. Existing medical locations remained open for women to access care when needed. Midwives, who provide an additional layer of care throughout the birthing process, have been a stronghold for birthing mothers throughout the response to the disaster.

Midwives unload kits for distribution to women recovering from birth. (Courtesy photo)

Dr. Burcu Yurtsal is the vice president of the Midwives Association of Turkey and Head of the Midwifery Department within the Health Science School at Cumhuriyet University. The Midwives Association of Turkey has been active before and after the earthquakes, serving women and babies. The group distributed 2,200 kits containing hygiene products for women and those recovering from birth across five cities last week. More kits are expected to be delivered this week.

As part of its earthquake response efforts, Direct Relief donated $100,000 to the Turkish Midwifery Association, which has 3,910 members who provide pre-and post-natal home care and childbirth services at Turkish hospitals. Pregnant women and newborns are particularly vulnerable to health risks in disaster settings. The funding will also pay for supplies to facilitate safe births and personal care supplies for pregnant women and those recovering from childbirth.

Yurtsal said that midwives and doctors are constantly working to meet the demand for health care. To decrease the risk of burnout, Yurtsal said most are scheduled to work two weeks at a time and are then required to rest.

Treating earthquake victims who may now suffer from severe health conditions can be emotionally taxing. Yurtsal said the survivors and those caring for them are at an increased risk of trauma.

She also shared that healthcare providers, particularly midwives and doctors, have experienced more stress in the wake of the earthquakes as they provide prenatal, neonatal and postpartum care for many women in Turkey.

Direct Relief is also supporting organizations in Syria providing maternal and child health services in the northwestern part of the country still recovering from the earthquakes. Those organizations include the Syrian American Medical Society, Independent Doctors Association, and Syria Relief and Development.

The Midwives Association of Turkey delivered dignity kits during National Week of the Midwife. (Photo provided by Midwives Association of Turkey)

In Turkey, expectant mothers have direct access to care regardless of location. Yurtsal said that all maternal health services have been made available to women and that the services at the hospital are ‘completely open.’

While also nursing a new baby in her own home, Yurtsal said that it’s important for midwives to connect and communicate with their patients. The midwife said that building peer emotional support and human connection is integral to maternal care to build trust and comfort through the process.

Now, just months after the earthquakes, Yurtsal said that medical providers continue to work together to provide the best care for the women of Turkey.

“I think, at first, people were very (afraid) of so much loss,” she said. “It was really frustrating, a very bad feeling. But after that, we need to keep hope.”

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Health Centers Become First Responders During California’s Pajaro and Watsonville Flood https://www.directrelief.org/2023/04/health-centers-become-first-responders-during-californias-pajaro-and-watsonville-flood/ Wed, 26 Apr 2023 18:04:22 +0000 https://www.directrelief.org/?p=72499 In early March, an atmospheric river hit Santa Cruz and Monterey counties in California, inundating the area, and breaching a levee adjacent to the towns of Watsonville and Pajaro. The abundance of water caused widespread flooding and displaced residents from their homes. Local news outlets reported hundreds of people were told to evacuate the area. […]

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In early March, an atmospheric river hit Santa Cruz and Monterey counties in California, inundating the area, and breaching a levee adjacent to the towns of Watsonville and Pajaro.

The abundance of water caused widespread flooding and displaced residents from their homes. Local news outlets reported hundreds of people were told to evacuate the area.

Watsonville and Pajaro are small, rural areas, and their communities are predominantly Hispanic. Many are migrant farm workers who maintain the area’s strawberry crop. This is the fourth time in 30 years that the area has been evacuated due to major flooding.

In 1995, there were 2,500 evacuations and millions of dollars worth reported in damaged buildings. A Presidential disaster was declared in 1998 when the levee overflowed in multiple places. And in 2005, the City of Pajaro observed evacuation orders. Some worry that the continuous flooding and evacuations cause repeated trauma to the local community.

In response to the severe flooding, community-based organizations like Salud Para la Gente and Santa Cruz Community Health Center, both federally qualified health centers, have coordinated disaster response. Both provide healthcare services regardless of a patient’s ability to pay.

SCCH, which predominantly serves the north side of the county, had few patients affected by the flooding, given the organization predominantly serves an area less impacted by the flooding. However, Dena Loijos, chief strategy and impact officer, said a significant portion of the health center’s workforce lives in the southern region.

Loijos shared that some staff received paid leave as they were forced to evacuate their homes.

“Several of these staff reside in Pajaro and were forced to evacuate,” she wrote in an email to Direct Relief. “Others live in the Santa Cruz Mountains or a pocket in Scotts Valley that was ‘cut off,’ leaving staff stranded at home, mostly without power.”

SCCH was forced to temporarily close clinics due to flooding, high winds and intermittent power. Patients who needed to see providers were moved to a telehealth system.

Staff at Salud Para La Gente, a health center based in Watsonville, California, uses Direct Relief-donated medicines at mobile health outreach in Pajaro. The area was inundated with extensive flooding after a levee was breached in March 2023. (Photo courtesy of Salud Para La Gente)

Salud Para La Gente sent two mobile units to flooded areas to provide care, including medication refills, supplies, substance use supports, behavioral health services, vaccines, and non-medical emergency supplies like water and diapers.

Health conditions exacerbated, like skin conditions, exacerbated by the flooding, are still common. Providers reported that evacuees had to walk through dense water, soaking their feet. In children, colds and runny noses have been common. Medical staff reported that field medic packs sent by Direct Relief had been used in the first round of storms in January, and that quick access to medications helped patients gain control of chronic conditions like diabetes.

Amy McEntree, Salud’s Chief Medical Officer, said the health center’s partner organizations have organized support, service and supply distribution for people at shelters in Pajaro.

McEntree said that many people had to flee their homes and didn’t have time to grab medication for chronic conditions, which has exacerbated their primary care needs.

Providers are also reporting higher rates of stress and anxiety after the floods as patients sought medical attention for increased heart rate, hyperventilation, weakness, and sweating. Some patients showed early signs of post-traumatic stress disorder, including nightmares, flashbacks, insomnia and anxiety.

“The stress of uncertainty with their situation created significant pressure for many families,” McEntree wrote in an email to Direct Relief.

The organization has reported an evolving list of immediate needs from financial, housing and clean-up assistance. Residents who have been affected by the flooding are likely in need of temporary places to stay, rental assistance, cleaning and repair materials for their homes, and reimbursement for lost wages for missed work and the lack of work given the flooded farms.

On April 3, President Joe Biden announced a Major Disaster Declaration for California, increasing access to federal support for residents in eight counties affected by severe flooding, mudslides and winter storms. That includes Monterey and Santa Cruz, whose nonprofit organizations feared residents would not receive federal support based on their large immigrant populations.

The Federal Emergency Management Agency opened Disaster Recovery Centers in Monterey and Santa Cruz and is accepting individual applications for assistance for basic needs like repairs to primary homes and personal property.

In response to this year’s floods, Direct Relief shipped essential medications to Salud Para La Gente and Santa Cruz Community Health Center, including insulin, vaccines, field medic packs for triage care, PPE and more.

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Someone To Talk To: Health Center Provides Support After Devastating Tornado https://www.directrelief.org/2023/04/someone-to-talk-to-health-center-provides-support-after-devastating-tornado/ Mon, 24 Apr 2023 16:16:19 +0000 https://www.directrelief.org/?p=72351 After an EF4 tornado landed in a small, rural town of Mississippi, employees of the oldest health center in the nation are going door-to-door to check on neighbors’ health.

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Editor’s note: This article is part of a joint editorial initiative between the National Association of Community Health Centers and Direct Relief.

ROLLING FORK, MISSISSIPPI — Rev. Travis Gully had just finished dinner and was cleaning up the kitchen when his goddaughter asked him about a noise outside. Gully assumed it was from a passing helicopter on its way to the hospital. The noise grew louder and he could hear one of his godsons call out to him from the living room.

“The trees are walking down the street,” the child said.

Gully’s immediate response was to yell, “Get away from the window!”

On March 24, an EF4 tornado landed in the small, rural community of Rolling Fork, Mississippi. The tornado tore through the Mississippi Delta, crushing everything in its path. Rolling Fork, which is a mile and a half wide, was instantly destroyed as winds of 180 mph whipped from house to house.

“I never want another tree close to my house again,” Gully said.

Trees and power lines were pushed by the wind into buildings, down streets and into waterways after the tornado in Rolling Fork, MS. (Olivia Lewis/Direct Relief)

Gully was physically safe. He was able to move back into his home two weeks after the tornado. However, 13 others in Sharkey County died from the storm. Many more experienced shock and trauma. Amid the destruction and chaos, a community pillar has remained: Delta Health Center.

Since the storm, DHC employees have worked daily to support the physical and mental health needs in Rolling Fork. They’ve made calls to colleagues, like Gully, whose homes were damaged. They’ve driven vans around town to knock on doors and care for residents who were too afraid or unable to travel to the health center. They’ve donated necessities like water bottles, sanitary supplies and baby formula to families in need. Most of all, they’ve been the trusted voice and ear to the community during a tragedy.

“The most graphic one to me was the 90-year-old lady that was just sitting in a pile of rubble and refused to leave because that was all she had,” said CEO John Fairman. “And so, our folks provided some intervention to her until she (agreed to) move.”

Delta Health Center CEO, John Fairman, addressed a crowd of nonprofit supporters during a press conference at the health center’s Rolling Fork location in April. (Olivia Lewis/ Direct Relief)

Fairman addressed a small crowd of nonprofit supporters in mid-April at DHC’s Rolling Fork location. The structure was totaled by the storm, and a temporary clinic was created on the property. He shared that patient numbers were up from 15 per week to over 80 per week.

Rolling Fork is a predominantly Black city with just over 2,300 residents. Some fear that the storm will force residents to leave the area, and potentially Mississippi altogether. That could hurt the city’s economic conditions. The median household income in the area is $38,558, and 20% of residents live below the poverty line.

DHC received donations of a mobile unit and solar panels for power. Direct Relief supported the organization with a $10,000 grant and disaster kits with medical supplies. The health center has also applied for assistance from Federal Emergency Management Agency.

Delta Health Center staff check on neighbors in Rolling Fork, Mississippi, on March 31, 2023. The health center’s location in Rolling Fork was destroyed during deadly tornadoes, and the center has been operating out of temporary clinics. (Photo courtesy of Delta Health Center)

DHC’s Deputy CEO and Disaster Recovery Coordinator, Neuviska Braughur, said that so far donations have helped survivors who need bandages, antibiotics, tetanus shots, and over-the-counter medication like Benadryl and Tylenol. She rides in the van with a psychologist, family nurse practitioner, doctors, and registered nurses. They created a list of houses visited and returned to some properties to redress bandages day after day.

“The help that we provide to them (is) from our heart,” she said. “It was more than our health care touching them: it’s mentally, emotionally, being there for them to talk to. We wouldn’t have it any other way.”

Braughur said that discussions on mental health are not common in the Black community—prayer is supposed to be best, and many are unwilling to seek out therapy. Her approach is to listen first and share that more people are willing to listen at the clinic if patients want to talk more.  

“When we go out, I always pull them to the side and talk to them about where they’re at,” she said. I ask when did it happen, how do you feel now, and a lot of them say (they) were praying, or hiding, but some can tell me exactly what they did, and from there, we refer them to come to our mobile unit and get some health support.”

As for the mental and emotional health of DHC employees, the deputy CEO said they speak to one another each day. She said she encourages their team to express how they feel and what they need as they continue knocking on doors.

A History of Care

The health center has a long history of providing relief to the community when no one else would. DHC was the first rural federally qualified health center in the nation. Its main campus in Mound Bayou opened in 1965 and accepted Black patients during segregation.

“We’re trusted because we’ve been here through the worst of times, and we’ve remained through the best of times,” said Adoris Turner, DHC’s co-deputy CEO.

A solar power unit from Footprint Project supplied electricity to a temporary clinic set up by Delta Health Center in Rolling Fork, Mississippi, after tornadoes devastated the clinic’s health facility in March 2023. Direct Relief supported the Footprint Project with a $250k emergency operating grant to deploy alternative power solutions after disasters. (Project Footprint photo)

Turner lives outside of the area but arrived on the scene the morning after the tornado. He said many were in shock, and utter disbelief at what had happened. There were announcements at his church for missing children, a one-year-old, and a one-month-old, as people talked about fighting to hold on to their loved ones as the wind broke through their homes.

“Some saw loved ones swept into the air,” he said.

The health center granted paid leave to employees like Gully whose homes were damaged by the storm. Nona Cooper, a registration clerk at the health center, was unable to return home in mid-April. The windows to her home were shattered, a fallen tree landed on her house, and other damage made it unsafe for her to live in the residence. She told Direct Relief that her home feels like a cave.

“It was tragic, but just the fact that I’m alive… I get emotional because I think about what could have happened.”

Cooper broke down in tears as she talked about losing her neighbors, her sister and brother-in-law who had to be pulled from the rubble, and seeing the town that she grew up in wiped away within minutes.

The 64-year-old was home alone during the storm. She tried to stay on the phone with her sisters as they watched the news for updates. Then she heard the wind, which Cooper says sounded like a “train approaching with a vengeance.” She grabbed a large furniture cushion and hid in her closet while screaming as the tornado landed in Rolling Fork.

“They were telling us the cities in the path of the tornado,” she said. “Mayersville, they said, it’s about to touch down in Mayersville right now, Rolling Fork, get ready, nine minutes, get ready, and by the time he had said that three times you could hear the wind. Oh my God.”

Gully said he’s heard people talk about the sound of a tornado, but he didn’t understand until he experienced it himself.

Emergency shipments of medical products departed Direct Relief’s warehouse in Santa Barbara for three health centers impacted by recent tornadoes in Mississippi and Alabama, including Delta Health Center. (Brianna Newport/Direct Relief)

“I thought someone was in an 18-wheeler in my backyard and was about to hit my house,” he told Direct Relief.  

Gully underestimated the extent of the damage at first. Then he heard his sister was temporarily trapped in her home. One of the two churches he pastors was destroyed, and two of his parishioners died. He drove around town after the storm to determine the damage to his church and realized that it was gone. Gully said he stood in the parking lot, in shock.

Gully, who grew up in the area, said he’s worried that resources won’t be allocated equitably across Rolling Fork to rebuild. He’s not confident that people whose homes and businesses were destroyed will remain in town and that the economy will be affected.

However, Gully continues to work with his colleagues at DHC and volunteers from out-of-town to clean up and help neighbors recover from the tornado.

A solar power unit from Footprint Project supplied electricity to a temporary clinic set up by Delta Health Center in Rolling Fork, Mississippi, after tornadoes devastated the clinic’s health facility in March 2023. Direct Relief supported the Footprint Project with a $250k emergency operating grant to deploy alternative power solutions after disasters. (Project Footprint photo)

“I was telling a friend that of all the times that this has happened to other communities, maybe I’ve neglected to support like I should have,” he said. “It reminded me, you never know when your day is coming, so you should always be willing to help someone else.”

Volunteers from nearby schools like Mississippi Valley State University and disaster relief organizations from all over the country are working with residents to rebuild Rolling Fork. Piles of debris lay on the sides of the road, including the remains of a water tower that the wind knocked over.

The national, united support is astonishing to them, given Mississippi’s aggressive political and racial divides.

“It’s been an amazing display of the human spirit and our humanity,” Turner said.

Cooper said that little has changed since Jim Crow laws were active and that people are still separated politically and socially. However, she believes that the storm will bring a “new beginning” to Rolling Fork.

“I’m 64, so you know I grew up during a time when it was the way that it was,” she said. “But I have seen so much togetherness where people have pulled together, and it’s like everybody just feels the need to help and be there for each other.”

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Children Affected Most During Haiti’s Recent Cholera Outbreak https://www.directrelief.org/2023/03/children-affected-most-during-haitis-newest-cholera-spread/ Tue, 07 Mar 2023 19:16:59 +0000 https://www.directrelief.org/?p=70566 After three years cholera-free, Haiti officials reported two confirmed cases of the disease in October 2022. Five months later, the United Nations Office for the Coordination of Humanitarian Affairs suspects the disease has spread to over 33,600 residents—most of whom are children under age five. Haiti’s Department of Epidemiology, Laboratories, and Research (DELR) reported over […]

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After three years cholera-free, Haiti officials reported two confirmed cases of the disease in October 2022. Five months later, the United Nations Office for the Coordination of Humanitarian Affairs suspects the disease has spread to over 33,600 residents—most of whom are children under age five.

Haiti’s Department of Epidemiology, Laboratories, and Research (DELR) reported over 2,400 confirmed cases and over 29,700 hospitalized cases on Feb. 28. The DELR has shared that 594 people have died from Cholera in Haiti and that it has spread to Dominican Republic where there are now 88 confirmed cases.

Nearly 20% of the confirmed cases are children aged one to four and 16% of cases are children aged five to nine. Some physicians suspect the newest spread of the disease is due to a lack of immunity among young children and increased risk to bacteria from unsafe living conditions due to ongoing social and political strife. Haiti health experts have reported a lack of access to affected areas and limited fuel distribution that has inhibited basic water and sanitation services. There is also a growing global cholera crisis that has increased demand for supplies like the oral vaccine.

Cholera is a bacterial disease typically spread through contaminated water or food. Symptoms include diarrhea, vomiting, dehydration, and sometimes fever. The disease was first introduced to the country in 2010 by U.N Peacekeepers responding to the catastrophic earthquake. The Center for Disease Control reported over 820,000 cases and nearly 10,000 deaths at the time.

The earlier outbreak put a heavy toll on the Haitian people, given how the disease was brought to them and how quickly thousands died from the disease. Dr. Wilfrid Cadet, Chief Medical Advisor at Health Equity International, said the messaging around the importance of hand washing, water treatments and general sanitation has been more well-received in 2023.

“As a society, we have remembered what happened,” Cadet said. “During the first outbreak, there was denial and rejection…we haven’t seen that in the new outbreak. Instead, there is more social mobilization and solidarity.”

Cadet said that cases peaked in November of 2022 and have steadily declined, although thousands are still presumed to have been affected already. The medical advisor said that the current social and economic strain on the country exacerbates unsanitary and unsustainable living conditions. In November, Health Equity International reported that the price of food in Haiti had increased to 63% due to inflation, putting almost half the country’s inhabitants at “acute food insecurity.”

Potable water and medical supplies, like oral treatments, are also needed to stop the spread, as well as more health professionals in areas where there is limited access to care.

Cholera treatment kits departed for Haiti in Dec. 2022. (Maeve O’Connor/Direct Relief)

Dr. Marie Deschamps, Deputy Director of Groupe Haitien d’Etude du Sarcome de Kaposi et des Infections Opportunistes (GHESKIO), said that patients with confirmed cases of cholera in 2022 knew their water wasn’t potable but drank it anyway because “they had no choice.”

“It is unbelievable that in 2023 so many people do not have access to clean water,” she said. “This is unacceptable; this is something that they need to consider where someone can at least have access to clean water and not have to drink contaminated water.”

Deschamps, who works in Haiti, said health officials are working to decrease the stigma around the disease. The physician told Direct Relief that residents are more informed now than they were in 2011, so they try to seek treatment when they see potential signs of cholera.

The disease causes dehydration, which can be fatal if not properly treated. Fluids and nutrients are needed to overcome cholera, usually through oral or intravenous methods.

But medical professionals say treating the new wave of cholera has proven difficult. Transportation barriers across major roadways have been blocked, forcing healthcare institutions to deliver medical supplies by helicopter. Conor Shapiro, President and CEO of Health Equity International, says the helicopter deliveries have limited the number of supplies transported each day.

“Given the security challenges out of Port-au-Prince, we’ve been (transporting) medical supplies by helicopter with the UN to people in the south,” he said. “So over 2 million people in the south of Haiti are cut off completely from Port au Prince by road because of the security situation.”

In December, the State Department put Haiti under travel advisory “Level Four: Do Not Travel.” The U.S. Embassy released a statement on Feb. 5 that the travel restrictions are still in effect due to kidnapping, crime and civil unrest, citing that armed robbery, carjackings and violent crime were common. Fewer nonprofits and nongovernmental organizations are active in the country since 2011, and Haiti’s government does not have the resources or support to fight the humanitarian crisis on its own.

Shapiro said Health Equity International prioritized prevention and treatment methods during Haiti’s “horrific” cholera outbreak in 2010. The nonprofit has increased access to potable water, supported treatment centers and supplies at hospitals, and used community health workers to teach preventative methods.

“We’re in unprecedented times in terms of security in Haiti,” Shapiro said.  

Since Oct. 2022, Direct Relief has shipped more than 61 tons of medical aid to Haiti, including cholera treatment kits, to health organizations working in the country.

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Follow the Data: CrisisReady Shares Emergency Response Models for Turkey-Syria Earthquakes https://www.directrelief.org/2023/03/follow-the-data-crisisready-shares-emergency-response-models-for-turkey-syria-earthquakes/ Mon, 06 Mar 2023 21:43:01 +0000 https://www.directrelief.org/?p=71712 More than a month after a 7.8- magnitude earthquake struck Turkey and Syria, the death toll has surpassed 50,000. Nearly 2.2 million people have been displaced, including 1.9 million who have relocated outside of the earthquake-impacted areas of Turkey. Humanitarian aid organizations continue response efforts, but those on the ground say it will be a […]

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More than a month after a 7.8- magnitude earthquake struck Turkey and Syria, the death toll has surpassed 50,000. Nearly 2.2 million people have been displaced, including 1.9 million who have relocated outside of the earthquake-impacted areas of Turkey.

Humanitarian aid organizations continue response efforts, but those on the ground say it will be a long-term effort to recovery. Data scientists and information managers have used data analysis to track mobility patterns, understand current needs, map damage to buildings and health infrastructure, and effectively share information.

Crisis Ready, a collaboration between Direct Relief and the Harvard Data Science Initiative, hosted Data in Crisis: Responding to the Earthquakes in Turkey and Syria at Harvard on March 3 with over 200 online participants and many others in person.

The nearly two-hour conversation centered on how crisis response organizations have used novel data sources and methods to support Turkey and Syria. The presenters shared their organization’s response models, how to make ethical and effective use of data, and key takeaways from the disaster so far. While open data has helped to determine where people are going and their current needs, scientists say they still expect a drastic undercount of the displaced population as first responders and families continue to look for residents.

The in-person and Zoom event included internationally known speakers: Dr. Andrew Schroeder, Vice President of Research and Analysis at Direct Relief and Co-Director of CrisisReady; Dr. Caroline Buckee, Co-Director of CrisisReady and Professor of Epidemiology at Harvard University; Dr. Abdulfatah Elshaar, Chairman of the Syrian Medical Society and Internal Medicine Physician at Sturdy Memorial Hospital; Ozge Acar, Technical Coordinator at NeedsMap Social Cooperative; Dr. Samer Attar, a medical volunteer at the Syrian American Medical Society and orthopedist at Northwestern Memorial Hospital; Nathaniel Raymond, lecturer at Yale University in the Humanitarian Research Lab; and Can Unen of OpenStreetMap (HOTOSM).

Schroeder opened the event and shared that over 217,000 structures have been destroyed or deemed unsafe, including 520,000 housing units. Across the globe, digital volunteers have mapped buildings and their degree of damage in the earthquake area. Unen from HOTOSM explained to meeting viewers how precision mapping and open information sharing with international response agencies have been beneficial to saving lives.

With millions displaced, medical supports remain the top reported need: antibiotics, access to chronic disease medications, acute trauma support for search and rescue, and support for the displaced staff of medical organizations.

Attar, who volunteered as a surgeon in Syria, said being on the ground changes one’s perspective. There were limited resources that required doctors to make critical triage decisions. He said that they treated two to three patients on the same bed or even on the floor–most of whom had body parts that had been crushed by shattered buildings.

The surgeon said it was a sobering experience and one where he felt like his contributions were “barely making a dent.” Attar said that doctors performed dozens of surgeries per day, but many more people still need critical medical care.

“There wasn’t a lot of heavy machinery, so we would find people digging through the rubble trying to find relatives, or whoever they could find, using their hands or whatever they could find to dig them out,” Attar said.

Dr. Elshaar, also from SAMS, shared that the situation in Syria is one of the worst humanitarian crises in history, given the dire circumstances of Covid-19, the Russian and Ukraine war, the spread of cholera in Syria, and now the earthquake. He shared that hospitals and clinics have been targeted over the past 12 years of civil war in the country, making access to care more difficult.

The SAMS doctor shared an assessment of immediate needs: wound care, amputations and prosthetics, and medication for diabetes, hypertension, cancer, maternal/pediatric health, cholera treatment, and mental health trauma.

Though the situation in Turkey remains dire, access to data is increasing. Mobility data from Data for Good at Meta, analyzed by organizations like CrisisReady, show that population density is shifting away from highly impacted areas in Syria and Turkey. Survivors of the earthquakes are moving to less impacted areas of the country, including large cities like Ankara and Istanbul and rural areas with less damage. However, it’s unclear what housing will be available to them long term. Many are staying in a range of temporary and ad hoc shelters.

Dr. Buckee shared that institutional challenges are often greater than data challenges for epidemiologists trying to model the spread of infectious diseases like cholera and arboviruses.

She shared that having preexisting partnerships before disaster responses is key and that following simple models during a disaster will reap success in determining which populations are at risk, where displaced people may relocate, and identifying the medium to the long-term impact of infectious and non-communicable diseases. The simpler the models, the better for quick and efficient decision-making.

Some said they use social media to track movement, but real-time information gaps persist.

Social media also plays a key role in mapping the landscape of needs at scale. Projects on digital platforms like NeedsMap are at the center of efforts to report where individuals may need food, shelter, and medical care. They can also highlight where the capacity exists to meet those needs.

While helpful, Raymond reminded the crowd that information must be treated with high degrees of care for both individual privacy and community protection. Data can make an enormous impact on disaster response, but the responsibility exists to ensure that vulnerable populations aren’t exposed to further risk.

Dr. Andrew Schroeder contributed to this story.

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Mobility Data Shows Movement Away from Some Urban Areas After Deadly Earthquake https://www.directrelief.org/2023/02/mobility-data-shows-movement-away-from-some-urban-areas-after-deadly-earthquake/ Thu, 09 Feb 2023 22:51:16 +0000 https://www.directrelief.org/?p=70738 After a 7.8-magnitude earthquake leveled parts of Turkey and Syria, over 20,000 were killed. Tall buildings in dense areas of Kahramanmaras crumbled and harsh winter weather caused extreme conditions for people trapped from the initial tremor and more than 100 aftershocks that followed. International aid and response organizations are stepping in to support the Turkish […]

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After a 7.8-magnitude earthquake leveled parts of Turkey and Syria, over 20,000 were killed. Tall buildings in dense areas of Kahramanmaras crumbled and harsh winter weather caused extreme conditions for people trapped from the initial tremor and more than 100 aftershocks that followed.

International aid and response organizations are stepping in to support the Turkish relief effort, but it’s still early in the response process. Those who have been able to escape have relocated toward less dense areas, just a few kilometers away from the damage, according to findings from CrisisReady, a research-response initiative at Harvard and Direct Relief, supported by grants from the Harvard Data Science Initiative, Google.org, Data for Good at Meta, and the World Bank GFDRR.

CrisisReady has been publishing daily reports that are shared with responding government agencies, search and rescue groups, and agencies working in the disaster’s wake.

Andrew Schroeder, Direct Relief’s Vice President of Research and Analysis and co-director of CrisisReady, said that it’s too early to determine how much movement is expected across Turkish borders. However, movement patterns within the country signal people moving away from downtown core areas where buildings are unstable and damage is widespread. Anonymized and aggregated data from Meta shows a glimpse into the shift in population density leading up to, during, and after the earthquake. Internet outages were initially reported after the quake, but Schroeder said improvements have already been made.

A Crisis Ready report from Wednesday showed a population decline of almost 82% within Kahramanmaras, where the earthquake struck. Neighboring towns and areas just two to three miles away saw increases in population, suggesting that residents were fleeing more dense parts of the area to get away from tall and unstable buildings, “which is totally rational behavior because the downtown areas are where most of the collapsed or at-risk buildings are,” Schroeder said. “And that pattern is repeated in a bunch of cities and so you see an increase in (less dense) areas.”

Due to the ongoing conflict between Russia and Ukraine, mobility data in Syria isn’t publicly available.

According to Schroeder, Gaziantep, Turkey, has seen similar population shifts, as those who were able to escape have moved to the outer limits of the area, where fewer tall buildings are present.

However, the data also shows a small influx of people into the larger towns and cities, presumably first responders and emergency supporters who are working to rescue others from the rubble.

Schroeder shared that it’s too early to determine long-distance movement and given the infrastructure damage many may not have the option to leave the area.

As rescue attempts continue, looming issues like housing, transportation, and access to resources will become major issues in southern parts of Turkey. Roads and railways were likely damaged by the earthquakes, preventing long-distance travel. It’s unknown how many people will be able to safely return to their homes, or if residents will be forced to shelter elsewhere. The need for resources, or everyday needs, like food, clothing, and medications, is only expected to increase.

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Maternal Health Takes Priority at This Detroit Health Center https://www.directrelief.org/2023/01/maternal-health-takes-priority-at-this-detroit-health-center/ Tue, 24 Jan 2023 18:06:33 +0000 https://www.directrelief.org/?p=70275 Editor’s note: This story is part of a series on maternal mortality in the U.S. and health center actions to address the issue. This story was produced as part of a joint editorial initiative by Direct Relief and the National Association of Community Health Centers. DETROIT, Mich. — Jessica Jackson’s days are filled with back-to-back […]

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Editor’s note: This story is part of a series on maternal mortality in the U.S. and health center actions to address the issue. This story was produced as part of a joint editorial initiative by Direct Relief and the National Association of Community Health Centers.

DETROIT, Mich. — Jessica Jackson’s days are filled with back-to-back appointments at the Detroit-based Community Health and Social Services Center, Inc., known as CHASS.

The certified nurse midwife works with expecting and new moms at the community-based nonprofit health center. In the evenings, Jackson hosts a small prenatal group for expectant moms to learn about the birthing process and build community with one another. It’s one of several ways the health center is increasing access to maternal care as maternal mortality rates increase nationwide.

According to the Centers for Disease Control and Prevention, the maternal mortality rate increased for Black and Hispanic women from 2018 to 2021. National data for 2022 has not yet been released. Organizations nationwide have supported efforts to decrease Black maternal mortality deaths, which have been significantly higher than white or Hispanic mothers for years. However, in 2020, the maternal mortality rate for Hispanic women significantly increased from 11.8 to 18.2 deaths per 100,000 live births, with the greatest increase for Hispanic women aged 25 to 39. In 2021, the Hispanic maternal mortality rate increased again to 27.5– more than double the pre-pandemic rate.

The CDC also reported that coronavirus contributed to the rise in maternal mortality rates in 2020 and 2021. About 25% of those maternal deaths were Covid-19 related.

CHASS served over 8,700 patients in 2021, most of whom are Latinx. Over 6,000 of those patients are best served in a language other than English, according to the health center’s data records. Most CHASS patients live at or below the poverty line and are either enrolled in Medicaid, or Medicare or don’t have insurance. CHASS provides care no matter a patient’s circumstance

Dr. Felix Valbuena, CEO of CHASS, said the health center spaced out maternal care appointments during the coronavirus because so many patients were afraid to visit in person after being told to stay home to stay safe. The health center encouraged patients to get vaccinated for coronavirus and continued to pay close attention to expectant moms with diabetes, hypertension, and depression, which historically have resulted in low-birthweight babies and increased risk of death.

At CHASS, maternal care includes pap tests, blood pressure checks and diabetes screenings throughout a woman’s childbearing years. They talk to patients about birth control options, pregnancy tests, emergency services and outpatient services related to pregnancy.

The certified nurse midwife said since 2020, many of her patients have expressed higher levels of stress from isolation, trauma, and not knowing how to advocate for themselves.

“So many times, because people are just happy to have something, there’s not a lot of questions. And in our community, we are thankful for what we have and respect towards healthcare providers is paramount. So that’s part of the problem,” Jackson said.

The reluctance to ask questions, lack of dependable travel, language barriers, and ability to meet physicians during specific times of the day have attributed to accessing care more difficult for Hispanic women, according to Jackson. Additionally, the 2020 coronavirus pandemic resulted in significantly higher rates of stress among her patients.

To address higher stress levels, CHASS employees talk to patients about the coronavirus vaccine, give away baby necessities like diapers and bottles, host prenatal group meetings in the evenings, and have included “Social pieces” in maternity packets for moms on their way to deliver babies at the hospital.

The social pieces include speaking to patients in Spanish so they feel at ease, giving them pictures of signs to help navigate the hospital, and who to call for help with transportation. The health center works with the local Henry Ford Hospital, where most of expectant mothers give birth. Residents spend one day a week working at CHASS to learn about the cultural needs of the community and to get to know the patient base so that families feel more comfortable when it’s time to have the baby at the hospital.

The certified nurse midwife saw Yocasta Emilio Medina on Tuesday for a prenatal check-up. Medina, 27 years old, is three months pregnant with her second child. Her first baby was born six years ago, and her pregnancy symptoms are different with the new baby. Medina said she feels nauseous and vomits regularly, which didn’t happen during her first pregnancy.

Medina, who prefers to speak Spanish, went to CHASS for a pregnancy test and said she’s yet to miss a doctor’s appointment since. Medina said she feels comfortable asking her provider questions about the process.

“They know that we’re happy to care for them as opposed to caring for people as a task,” Jackson said.

Another patient, Kayla Bocanegra, 19, said her baby is due on February 6. Bocanegra said she took a pregnancy test at home last year. When it returned a positive result, she began going to CHASS for regular doctor appointments.

Bocanegra, who said she is nervous about the birth of her son, has talked to her provider about whether she has had any pain throughout her pregnancy, how she feels day-to-day, and remaining in good spirits because to her, having support means being able to have a trusting relationship with her doctor.

The evening prenatal group furthers the health center’s efforts to create an inclusive community of support, especially for those who felt alone during the beginning of the coronavirus. The program is hosting its fourth cohort in a way for expectant moms to gather in a safe, small group. Over six sessions, the moms learn about nutrition, anatomy, what to expect at the hospital, labor precautions, dental needs, and what to expect post-partum, among other things.

The health center used to offer a doula service, which CEO Dr. Felix Valbuena said they are working to bring back later this year. Valbuena said the high cost of the program made it difficult to sustain in the past.

In the meantime, Jackson continues to work with Henry Ford to ensure CHASS and Henry Ford have a common understanding of “baby-friendly” practices. For example, allowing the baby to stay in the same room as the mother after birth, providing lactation services, and showing moms how to care for a newborn in a language that they understand.

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After “Gut-Wrenching” Loss, Health Center Regroups After Tornado https://www.directrelief.org/2022/12/after-gut-wrenching-loss-health-center-regroups-after-tornado/ Thu, 15 Dec 2022 14:36:00 +0000 https://www.directrelief.org/?p=69673 IDABEL, Okla. — “I got a message that says I have an appointment here tomorrow, is that true?” an older man asked, pointing at scrap metal as he stepped out of his pick-up truck, parked at what used to be the Kiamichi Family Medical Center in Idabel, Oklahoma, last week. Amy Gilbreath, the federally qualified […]

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IDABEL, Okla. — “I got a message that says I have an appointment here tomorrow, is that true?” an older man asked, pointing at scrap metal as he stepped out of his pick-up truck, parked at what used to be the Kiamichi Family Medical Center in Idabel, Oklahoma, last week.

Amy Gilbreath, the federally qualified health center’s CEO, turned away from the demolished building to help him. She understood why he, and other patients, had questions about where to go to receive care.

On November 4, an EF4 tornado tore through the rural community in southeast Oklahoma, demolishing dozens of buildings in its path, including the health center. Winds up to 165 miles per hour left behind broken glass, insulation materials, and pieces of the roof cluttering the health center’s floors. Soaking wet medical supplies were strewn about and walls separating exam rooms had fallen over.

On November 4, 2022, an EF3 tornado hit Idabel, Oklahoma, demolishing the Kiamichi Family Medical Center. (Before photo provided by Kiamichi Family Medical Center. After photo by Olivia Lewis)

The State of Oklahoma and McCurtain County governments have requested federal assistance to recover from the extreme weather event, but the rural area’s experience is considered a mere blip compared to larger-scaled storms in large metro areas with dense populations. The city of Idabel, home to less than 7,000 people across 16 miles, was also where people lost their homes, businesses, schools and churches in the storm and will need millions of dollars to rebuild.

That includes one of the hardest-hit institutions in the community: the health center.

“I was watching the storm on the television, and I said, “Oh my gosh, it’s over the health center. The tornado is right on top of the center,” Gilbreath recalled.

Kiamichi staff were warned at 2 p.m. on November 4 of severe weather. Gilbreath considered closing early, but the threat of the storm was pushed back several hours. The CEO said the last employee left the facility just before 6 p.m. The tornado landed in Idabel almost 45 minutes later.

The Kiamichi Center served nearly 9,000 McCurtain County patients in 2021. The median household income in Idabel is less than $30,000, and 31% of residents live below the poverty line.

The center, which had 17,000 square feet of space, opened in 2018 after a 12-year fundraising campaign and employs 32 people. The tornado demolished the health center, which housed patient records, billing, almost two dozen exam rooms, a call center, and space for staff. Like many other federally qualified health centers across the nation, the location offered medical, dental and behavioral care services, including healthy living, food supplementation and community support at little to no cost to patients in the community.

In the month following the tornado, health center staff and board members said they are quickly trying to open a smaller, temporary site to continue providing care. Even though people in the community have endured an emotionally and financially traumatic event, the health center has to keep going.

“That’s the model of a federally qualified health center, an FQHC like us, (our job) is to make sure we’re the total home for all of the health care services someone needs,” said Kara Maness, Kiamichi’s human resources manager and community outreach director.

The temporary site is expected to be operational by Christmas. Some patients can be seen by the behavioral health physician, but most medical patients have either canceled their appointments or been redirected to other locations. The temporary site has 8,000 square feet and was previously a school for nursing students. The health center’s CFO said he expects to be in the building for at least two years and that it will take several months to create exam rooms from the empty classrooms to fulfill their patient’s needs.

Maness lost her workplace and her home in the tornado. A pine tree crashed through the roof of the house that Maness and her husband rented with their two children and dog. Water was ‘ankle deep’ inside the home, she said, and when she heard the news about the health center, she realized how much she had lost in a matter of minutes.

“I completely broke down on the phone,” she said. “It was just gut-wrenching.”

Maness’ family moved into her parents’ spare room after the storm. Two other employees also experienced housing hardship from the tornado. The remainder called the center’s leadership the following day to see if they still had jobs. Gilbreath said that all employees, including the providers, were moved to different locations.

Kiamichi Family Medical Center has three other locations in Battiest and Hugo, Oklahoma, each an hour from Idabel, and a third smaller office in Broken Bow, Oklahoma, 20 minutes away.

Maness was driving home from Texas with her daughter when the tornado hit. The storm touched down in Texas, retracted, then touched down again in Oklahoma. Kiamichi’s office manager called Maness’ cell phone to warn her of the tornado as she drove home.

“When you see lightning strike, they say you can count one Mississippi, two Mississippi until you hear thunder, and that’s how many miles away it is,” Maness said. “I counted one Mississippi, and the thunder struck. I have never been more afraid in my life.”

As she drove home, Maness’s husband was at the house with their two-year-old son, who was already asleep for the night. A friend called and warned them they should leave, but Maness said her husband planned to take shelter in their bathroom if needed. The friend cautioned that wouldn’t be enough and convinced them to leave the house before the tornado landed in Idabel.

“My little boy, who is two, says ‘Mama that was a bad tornado, it was so mean, it tore up our neighborhood,’” Maness said, recounting a conversation with her son. “He talks about it every day. And then he asks me if there will be a good tornado that will come and fix it and I just have to say ‘no buddy, there isn’t such thing as a good tornado’.”

The tornado swept through the town, knocking over a church and ripping off part of the roof of a school less than a mile away from the health center. Since the storm, Stace Ebert, board chair of the Kiamichi health center and superintendent of the Denison School District, has worked to get assessors to review the properties.

Ebert closed the doors of Denison Elementary School for a few days following the storm. He said that three students’ homes and the house of the school’s principal were affected by the tornado. Denison held virtual classes for three weeks while repairs were made to the building and returned to the classroom the week after Thanksgiving.

The repairs to the school were costly but quick. It will take much longer to rebuild the health center. Gilbreath said that residents have helped one another find housing and donated food and supplies to families whose homes were damaged or destroyed. Even the health center’s community partners made calls and asked if help was needed in finding a temporary site for patients. She’s seen Ebert stand in as an auctioneer at previous charity events and said the town of Idabel has always been a very supportive community.

“There’s been fried pies that will go for $500. I mean that’s just what we do here, that’s how we take care of our people, we just do it,” she said. “We live it, but to see it from this side, it’s overwhelming.” 

It’s yet to be determined whether the wreckage from the November 4 tornado has left more damage than the community can take on itself. The Federal Emergency Management Agency awards supplemental assistance for disasters that go beyond the capabilities of the State and the affected local governments.

FEMA told Direct Relief that a Joint Preliminary Damage Assessment was filed in early November for severe floods, tornados, and storms in McCurtain, Bryan, Choctaw, Le Flore and Pushmataha counties. Joint PDAs typically include input from local, state, and federal emergency agencies. FEMA said the result is ongoing as the agency is still determining the scope of the damage in Idabel and the surrounding areas.

Gov. Kevin Stitt filed with the Small Business Administration for a disaster declaration to make low-interest federal disaster loans available to businesses and residents affected by the storms in the meantime.

A major disaster declaration was also made in June for Oklahoma and included over $4 million in assistance across seven counties but didn’t include the smaller McCurtain County.

McCurtain County Emergency Management Director Cody McDaniel said the county filed for an extension in early December for FEMA assistance from the November 4 storm. The county initially had 30 days to apply for support. McDaniel said it’s unlikely they will receive federal support because of the size of the area affected and the level of the storm.

“It was major for us, but minor on the national scale,” McDaniel said. “It’s aggravating, but it’s understandable.”

Now, they are all working to regain normalcy. The phones continue to ring for appointments, and staff members are referring patients to providers at different locations. The health center recovered patient records within days of the storm, and insurance claims for building repairs are being filed. Gilbreath said they approach each issue one day at a time because, without the health center, people wouldn’t get the comprehensive health care they need.


Direct Relief issued an emergency operating grant of $50,000 to Kiamichi Health Center after the storm.

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